Summary
Overview
Work History
Education
Skills
Timeline
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Umesh Chandra Pandey

Umesh Chandra Pandey

New Delhi

Summary

Cluster Manager with record of success in enabling strong revenue growth through end-to-end sales management. Focused on continuous improvement using market knowledge, competitor research, innovation and team motivation. Always looking for opportunities to bring in and retain customers. Ambitious promoter and skilled people manager with deep understanding of market trends and successful strategies to achieve sales and marketing results. Strengths include leveraging data to optimise approaches and capitalising on new opportunities.

Overview

14
14
years of professional experience

Work History

Cluster Manager

Kama Ayurveda
12.2021 - Current
  • Supervised a sales force of 40 sales associates and ten premium retail stores including pilot store and including five SIS door (CY-23).
  • Distribution of Monthly Daily & Weekly Targets to the team and plan periodic reviews.
  • VM & Store Maintenance Checks with Cost Efficiency and alignment with Ops Managers & Projects Team.
  • Inventory Management to ensure minimal Expiry Level, Out of Stock situations & variance in Stock & Cash Audit Reports.
  • Collaborate with Sales Trainers to elevate & monitor Customer Service Experience at EBOs.
  • Drive Store Manager Development Plans for Ownership, Accountability, and Succession Planning in the Region.
  • Regularly review sales data and create reports for senior-level officers.
  • Travel to organization locations within a given area to meet with and manage sales staff.
  • Identify both struggling and successful sales initiatives, and explore ways to improve sales metrics.
  • Communicate actively with sales teams in a given area to help foster a team environment.
  • Plan and execute sales meetings to help provide feedback and sales insights.
  • Interview and train new sales employers and oversee other onboarding tasks as needed.

Sr. Store Manager

Kama Ayurveda Pvt Ltd
New Delhi
05 2020 - 11.2021
  • Leading and motivating colleagues in everything from stock replenishment, customer service right through to setting up displays and driving sales
  • Deputising in the absence of store manager and doing everything possible to drive the business forward
  • Leading, driving, energising and motivating teams to do better
  • Planning and delivering initiatives for market growth
  • Providing a safe and secure retail environment for shoppers
  • Proposing and implementing promotions and special offers
  • Deciding on service standards
  • Mentoring new employees
  • Ensuring the store operates efficiently and effectively in all operational areas such as stock control, admin and presentation.

Store Manager

Kama Ayurveda
04.2018 - 03.2020

Assistance Store Manager

kama ayurveda
01.2015 - 03.2018

Team Leader

Zara
11.2013 - 12.2014

Sales Assistant

Zara
07.2011 - 10.2013

Fashion Associate

Shoppers stop
05.2010 - 05.2011

Education

MBA -

Sikkim Manipal University
2013

B.sc -

Kumaon University
2007

Intermediate - Math, physics

2004

2002

Skills

  • Customized promotional strategies to meet needs of different clients, products and services
  • Sales goal attainment
  • Relationship management
  • Competitive and trend analysis
  • Supported front-line sales teams with well-coordinated administrative operations
  • Optimised sales methods to best engage, acquire and retain customers

Timeline

Cluster Manager

Kama Ayurveda
12.2021 - Current

Store Manager

Kama Ayurveda
04.2018 - 03.2020

Assistance Store Manager

kama ayurveda
01.2015 - 03.2018

Team Leader

Zara
11.2013 - 12.2014

Sales Assistant

Zara
07.2011 - 10.2013

Fashion Associate

Shoppers stop
05.2010 - 05.2011

Sr. Store Manager

Kama Ayurveda Pvt Ltd
05 2020 - 11.2021

MBA -

Sikkim Manipal University

B.sc -

Kumaon University

Intermediate - Math, physics

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Umesh Chandra Pandey