Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

UMMALIMATH SAHLA EM

KASARAGOD

Summary

Adaptable travel professional with hands-on experience in passport processing, airline ticketing, and ground operations. Strong communication and problem-solving skills support clear guidance, complaint handling, and smooth service flow. Focused on accurate bookings and reliable client support. Early-career travel consultant with experience in airline ticketing, travel bookings, and passport processing. Strong attention to detail, customer service, and accurate documentation support smooth client service and efficient reservations.

Overview

2
2
Languages
1
1
Certification

Work History

Ticketing and Passport Service Consultant

3DOTS TOURS & TRAVELS
KASARAGOD
07.2026 - Current
  • Issued airline, train, and bus tickets for travel bookings at 3DOTS TOURS & TRAVELS.
  • Assisted 3DOTS TOURS & TRAVELS clients with ticket booking requests
  • Verified passenger details, routes, and travel dates before confirming reservations.
  • Handled customer complaints professionally and provided satisfactory solutions.
  • Reviewed passport applications for completeness at passport service center
  • Explained passport requirements to customers in clear language
  • Scheduled passport appointments and managed daily service flow
  • Processed payments for passport applications and fees.

Ticketing and Passport Service Consultant

RAJAB HOLIDAYS
KASARAGOD
06.2026 - 07.2026
  • Updated client files with booking and passport information
  • Processed payment details for tickets and passport services
  • Prepared passport application documents for travel customers

Education

BFTTM - Tourism And Travel Management

IGNOU
DELHI
07-2026

High School Diploma -

AKBAR ACADEMY
KANHANGAD
04-2025

IATA , GROUND HANDLING , GDS, AIRPORT OPERATION

AKBAR ACADEMY
KANHANGAD
04-2025

High School Diploma -

GHSS KUMBLA
KUMBLA
06-2023

Skills

  • Customer service
  • Travel booking
  • Airline ticketing
  • Passport processing
  • Airport operations
  • Ground handling
  • Travel industry experience
  • Visa and passport regulations
  • Language proficiency
  • Relationship management

Languages

English
Advanced (C1)
C1
Malayalam
Native
Native

Certification

  • IATA
  • GROUND HANDLING
  • GDS
  • AIRPORT OPERATION

Timeline

Ticketing and Passport Service Consultant

3DOTS TOURS & TRAVELS
07.2026 - Current

Ticketing and Passport Service Consultant

RAJAB HOLIDAYS
06.2026 - 07.2026

BFTTM - Tourism And Travel Management

IGNOU

High School Diploma -

AKBAR ACADEMY

IATA , GROUND HANDLING , GDS, AIRPORT OPERATION

AKBAR ACADEMY

High School Diploma -

GHSS KUMBLA
UMMALIMATH SAHLA EM