UMMAR JAHANGEER
Villupuram ,TN
Summary
Aspiring 17 years career in banking domain, to grow to a position where would have the power and responsibility to head a team on own, would like to contribute to the success of the organization through smart work and commitment, thus providing a platform to explore myself fully and realize potential in a challenging and creative environment. Customer-oriented, strategic-thinking Sales Professional with over all 20 years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise on expanding network connections, persuasively introducing products, implementing pricing models, inventory control and projections, vendor relations, territory development and revealing customer needs to deliver solutions. Tactical team builder seeking to leverage background into warrior role with dynamic organization. Sales professional experienced in driving revenue growth through strategic planning and team leadership. Proficient in building strong client relationships, implementing sales processes, and managing high-performing teams. Focused on achieving sales targets and improving customer satisfaction.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Head of Sales
ISLAMIC BANKING CHANNEL PARTNER
08.2022 - 09.2025
- Led sales strategy execution across Retail, SME, and Corporate Banking portfolios.
- Managed multi-channel sales force, including relationship managers, branch teams, and product specialists.
- Drove revenue, deposits, lending, and fee income growth aligned with business objectives.
- Owned sales forecasting, budgeting, incentive structures, and performance dashboards.
- Built senior-level relationships with corporate clients, HNIs, government entities, and partners.
- Collaborated with Product, Risk, Credit, Operations, and Marketing to deliver customer-centric banking solutions.
- Ensured compliance with UAE Central Bank regulations, AML/KYC, and internal governance policies.
- Achieved 30% year-on-year revenue growth through targeted segment strategies and productivity improvements.
Sales Manager
CHANNEL PARTNER
08.2020 - 07.2022
- Maintaining quality sales service by establishing and enforcing high organizational standards
- Providing leadership to sales team through effective communication
- Performing other job-related duties and responsibilities as may be assigned from time to time
- Handling 3-4 BDM with 10 executives per team
- Hired and trained dedicated and high-achieving sales teams
- Rewarding team members who have hit their targets
- Designing strategic sales plan that expands company’s customer base
- Acting as Ambassador for company when engaging with customers
- Proactively seeking new business through various platforms such as Business networks
Senior Relationship Officer
ABU DHABI COMMERCIAL BANK
05.2016 - 08.2020
- Was part of Direct Acquisition team of ADCB under Consumer banking working with new Business Strategy Unit @ SIMPLYLIFE
- Prospect new clients for CASA and integrating customers to Systematic Investment plans
- Identify Explore expanding and developing companies in UAE market to source new customers with CASA and make them funding in current month
- Responsible for understanding needs of customers and convert same into banking products
- Managed over 50 customer inbound calls per day as well as seen progress on sales by 10%
- Relationship maintenance with existing customers to establishing new contacts and cultivates new lead
- Educate and advise customers on financial product options with prudence
- Customer Experience Maintenance through strong relationship building
- Excellent interpersonal and communication skills with good ability to understand requirements of customer and provide appropriate counsel
- Fix up meeting with financial heads in leading companies and corporate clients and promote bank products and services
- Created prudent sales plan to match sales targets set by department.
Business Banking Officer
UNION NATIONAL BANK
06.2015 - 04.2016
- Selling Business loan and lending trade facility to Business banking customer
- Preparing Call report for customer meetings on daily and weekly basis
- Evaluating customer financial documents in order to obtain eligibility for trade, Assessing and scrutinizing of all applications before process
- Ensure effective implementation of coaching tools & feedback to improve performance and to meet sales target
- Coordinating with various Departments like Credit Initiation and Operations
- Giving regular Feedback on competitors’ products
- Opening Business plus Accounts, Priority Accounts, or Islamic Accounts, Complete KYC
- Trade Finance Facility Services, Or Islamic Facility
- Import & Export financing / short term loan /Letter of Credit /Bank Guarantee /Trust Receipt/ Over Draft cheque discounting for USD 1 million to 20 million USD based on business.
Senior Sales Officer
COMMERCIAL BANK INTERNATIONAL
04.2014 - 05.2015
- Market bank products to individuals and firms promoting bank services
- Approve loans within specified limits and loan applications outside those limits to management for approval
- Review loan agreements to ensure that are complete and accurate according to policy
- Provide special services such as Credit card, Auto loan, investment banking for clients with specialized needs
- Explain and affirm different loan repayment modes and help them to select best strategy coinciding with their financial status
- Cross selling and wealth management solution
- Coordinating with operations team to ensure best service to customers
Sales Executive
FIRST GULF BANK
02.2012 - 02.2014
- Identifying prospects, relationship development with existing customers, revenue Generation through existing resource
- Cold callings to arrange meetings with potential customers to prospect for new business
- Coordinating with operations team to ensure best service to customers
- Coordinating Issuance Process and addressing customer needs Final focus of generating revenue by achieving 100% sales targets
- Negotiating terms of agreement and closing sales
- Gathering market and customer’s feedback
- Increasing leads from existing clients who may interest in using credit cards
- Finally attending meetings for reviewing sales.
Sales Executive
HDFC BANK LTD
10.2009 - 10.2011
- Maintain and develop good relationship with customers through personal contact or meetings or via telephone or mails etc
- Must act as a bridge between company and its current market & future markets
- Display efficiency in gathering market and customer info to enable negotiations regarding variations in prices delivery & customer specifications to their managers
- Market and sell products Savings A/c, Current A/c, Fixed deposit, Recurring Deposit, Investments & Mutual funds
- Concentrate on sourcing Savings A/c, and work on controlling depletion status, making activation for newly opened account
- Conducting management program for Classic, Preferred and Imperia
- Providing customer services for various customer issues and maintain daily sales report
- Help management in forthcoming products and discuss on special promotions
- Review their own performance & aim at exceeding their targets more than 100%
- Provide accurate feedback on future buying trends to their respective employers
- Solicit new business and introduce them to various ways to preserve and enhance wealth.
HR AND ADMINISTRATOR
FULLERTON INDIA LTD
06.2007 - 09.2009
- Managing complete recruitment Life cycle for sourcing best talent from diverse sources after identification of manpower requirements
- Identifying training needs across levels through mapping of skills required for positions and conducting analysis of existing level of competencies
- Planning training calendar, liaising with internal & external agencies for conducting trainings as per schedule, and driving efforts for improving training effectiveness
- Managing Appraisal process across levels and establishing framework for substantiating Performance Appraisal system linked to Reward Management
- Coordinating in formation and implementation of increment, incentive & other remuneration policies
- Inculcating good work practices among workforce, thereby improving work culture
- Coordinating employee counselling sessions to understand employee concerns and redress their grievances
- Organizing HR Audits, Employee Satisfaction Surveys and Organizational Climate Surveys for improving performance as key HRD & OD interventions
- Establishing processes/ systems for streamlining employee communication, employee retention, grievance handling, counselling, performance improvement and discipline
- Designing salary structures as per organizational requirements and prevailing industry trends
- Effectuating Annual Increments, Promotions and Reward Systems.
Sales Executive
SUGUNA POULTRY FARM PVT.LTD
12.2004 - 05.2007
- Through duties handled weekly turn -over Rs 21,60,000
- Few Decisions taken by during Crisis situation has helped in achieving company goals and Targets
- Worked for company by convincing Trader and Farmer as per company norms to achieve 100% target and goals
- Farms supervised instructed farmers keep hygiene and ready shed for chicks’ delivery
- Coordinating with hatchery team for proper time and weather update to receive chicks in farm
- Once chick delivered in farm arranging for brooding, vaccine, feeder, drinker and educating farm workers and farmer
- Every day visit to farms to check chicks’ status, feedbags count, mortality count and integrating weak birds from healthy.
Education
Master of Business Administration - HR and Administration
Bharathiar University
Coimbatore11.2010
Bachelor of Business Administration - Business Administration
University of Madras
Chennai07-2007
Certificate of Higher Education - MPCB
S.K.P.Hr. Sec School
Udumalpet03.2002
Diploma of Higher Education - MSS
Government Boys Higher Secondary School
Udumalpet10.1998
Skills
- Problem Solving and Analytical Skills
- Organization and Time Management
- Leadership and Team Management
- Team Work
- Numeracy Skills
- Empathy Intelligence
- Commercial Awareness
- Self Motivation, Stamina and Drive
- Confidence
- Business Development
- Excellent Communications Skill
- Territory Sales Management
- Acquisitions
- Sales strategy execution
- Revenue growth
- Sales forecasting
- Relationship management
Certification
- Sales and Service Standards CBI Training Academy Oct 2014.
- Ambition University Advance AML I, II, III & IV Jul 2018.
- Ambition University AML & AUDIT, Compliance and Operations Risk, Fraud and Information Physical Security Systems Dec 2018.
- Certification for Data Analytics, Business Analytics & Digital Marketing 2022.
Accomplishments
- 175% achievement in 2009, HDFC Udumalpet Branch
- Best Employee for 6 months consecutively in 2010, HDFC Pollachi Branch
- Top Sales Performance Fresh Rank 3rd in 2012, FGB
- 183% achievement for the year 2014, CBI
- Runner, ADCB Personal Loan 'SON' contest ending with AED 3.35MN for 03 months Sep, Oct & Nov 2017
Languages
Tamil
Telugu
Malayalam
Hindi
English
Timeline
Head of Sales
ISLAMIC BANKING CHANNEL PARTNER
08.2022 - 09.2025
Sales Manager
CHANNEL PARTNER
08.2020 - 07.2022
Senior Relationship Officer
ABU DHABI COMMERCIAL BANK
05.2016 - 08.2020
Business Banking Officer
UNION NATIONAL BANK
06.2015 - 04.2016
Senior Sales Officer
COMMERCIAL BANK INTERNATIONAL
04.2014 - 05.2015
Sales Executive
FIRST GULF BANK
02.2012 - 02.2014
Sales Executive
HDFC BANK LTD
10.2009 - 10.2011
HR AND ADMINISTRATOR
FULLERTON INDIA LTD
06.2007 - 09.2009
Sales Executive
SUGUNA POULTRY FARM PVT.LTD
12.2004 - 05.2007
Master of Business Administration - HR and Administration
Bharathiar University
Bachelor of Business Administration - Business Administration
University of Madras
Certificate of Higher Education - MPCB
S.K.P.Hr. Sec School
Diploma of Higher Education - MSS
Government Boys Higher Secondary School