Umme Hani
Tech Mahindra
Bangalore
Work Preference
Work Type
Full Time
Location Preference
RemoteOn-SiteHybrid
Location:
Bangalore, India
Open to relocation:
Yes
Important To Me
Work-life balanceCareer advancementFlexible work hoursHealthcare benefitsWork from home optionCompany CulturePersonal development programsPaid time offStock Options / Equity / Profit SharingTeam Building / Company RetreatsPaid sick leave
1
Certification
8
Years of experience
Healthcare IT professional with 8+ years of experience across software development and business analysis. Skilled in requirements analysis, stakeholder collaboration, user story creation, backlog management, Agile methodologies, UAT and process improvement. Certified Scrum Product Owner (CSPO) with experience translating business needs into effective technology solutions.
Work History
1 Year 2 Months
08.2022 - 10.2023
1 Year 2 Months
Senior Business Analyst
Tech Mahindra | Bangalore
08.2022 - 10.2023
- Supported clients with Cerner non-provider clinical documentation, including iView flowsheets, PowerForms, sections, ad hoc forms, Clinical Note, Staff Assignment, patient lists, PAL, and SPTL/MPTL tools.
- Managed incident requests in ServiceNow, reviewed issue scope, resolved tickets within assigned team, or routed items to appropriate teams after detailed analysis.
- Reviewed clinical application issues and delivered fast support to end users.
- Assisted with health information systems processes that supported user access to electronic health information systems.
- Supported project and business stakeholders during user acceptance testing.
- Performed root cause analysis to identify underlying issues in complex problems.
- Worked closely with clients to support satisfaction with delivered products and services.
- Documented business requirements and shared updates with stakeholders.
- Collaborated with cross-functional teams to support shared goals.
- Built relationships with key stakeholders to improve collaboration across teams.
- Coordinated with stakeholders to support timely delivery of supplies based on project specifications.
- Completed daily duties accurately and efficiently.
- Provided support and guidance to colleagues in collaborative work settings.
- Used strong interpersonal skills to engage customers in conversation.
5 Years
08.2017 - 08.2022
5 Years
Software Engineer II
Cerner HealthCare Solutions | Bangalore
08.2017 - 08.2022
- Supported work across multiple SDLC models.
- Worked within Agile teams and completed training in Scaled Agile Framework (SAFe) 5.0.
- Created Jira user stories for spike, epic, enhancement, defect, and task requirements.
- Joined requirement analysis meetings and contributed to discussion of business needs.
- Took part in sprint planning, sprint reviews, backlog refinement, and retrospective meetings.
- Supported testing through test plan writing, test execution, script debugging, and tool validation.
- Assisted test analysts by identifying testability needs and reviewing test cases and defects.
- Worked with project managers, developers, quality assurance, and customers to resolve technical issues.
- Trained and mentored junior developers and engineers on framework usage and development processes.
- Worked with software development and testing teams to build robust solutions for client functionality, scalability, and performance needs.
- Collaborated on component-level technical designs and assisted with debugging, root cause analysis, and resolution documentation.
- Built, enhanced, and maintained Cerner Millennium clinical products, including MPages, workflow, and worklists components.
- Supported data charting for clinical solutions such as labs, problem list, vital signs, care team, patient education, follow-up, and outstanding items within workflow components, plus patient and discharge appointment columns within worklist framework.
- Developed strong knowledge of Cerner Millennium clinical solutions, including PowerChart, Core Code Builder, PrivMaint, PrefMaint, DCPTools, Bedrock, PMHNAReg, HNAUser, PMLaunch, PMOffice, Discern Visual Developer, and scheduling tools such as schapptbook.exe and schools.exe used during implementation.
- Reviewed code for quality, security, and healthcare compliance.
- Supported Agile ceremonies for Cerner product releases and sprint planning.
- Coordinated with quality assurance teams to align software with testing criteria.
1 Year 9 Months
09.2015 - 06.2017
1 Year 9 Months
Web Developer
Mendios Technologies | Bangalore
09.2015 - 06.2017
- Converted mockups into functional web pages using HTML, JavaScript, AJAX, and JSON.
- Built front-end website features in WordPress and other editing tools.
- Supported multiple tasks and roles to meet deadlines and team expectations.
- Applied requested updates and integrated new elements to improve business workflows.
- Developed websites with HTML, CSS, JavaScript, PHP, and jQuery.
- Used Adobe Photoshop to create wireframes for mobile apps and websites.
- Performed data analysis tasks as part of broader work responsibilities.
- Tested web pages across devices to confirm function and visual accuracy.
- Applied responsive design methods for consistent viewing across devices.
- Worked with designers to code UI and UX designs accurately into codebase.
- Checked cross-browser compatibility in Chrome, Firefox, Safari, Opera, and Internet Explorer.
Education
Bachelor of Engineering - Information Science
South East Asian College of Engineering | Bangalore, Karnataka, India | 05-2014
Skills
Electronic health record systems
Agile methodologies
Requirements analysis
Stakeholder management
Product backlog management
Cross-functional collaboration
User story development
Agile frameworks
Accomplishments
- Recognized with a ‘Calmer of Storms' award for showing excellent skills in delivering STIGs projects on time. Learning new skills and working on tools at Oracle Health.
- Recognized with a ‘NOTT Award' for delivering projects on time with quality work at Oracle Health.
Certification
- Certified Scrum Product Owner®
- Trained on Certified Business Analysis Professional (CBAP®)
Timeline
Senior Business Analyst
Tech Mahindra
08.2022 - 10.2023Read more
Software Engineer II
Cerner HealthCare Solutions
08.2017 - 08.2022Read more
Web Developer
Mendios Technologies
09.2015 - 06.2017Read more
South East Asian College of Engineering - Bachelor of Engineering, Information Science
Read more