Unaisa Khan
DELHI
Summary
Highly motivated and adaptable Entry level with strong communication skills seeking new opportunities. Quick learner passionate about contributing to team success. Skilled in managing reservations, bills, and guest needs.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Property Management Assistant
H.K real estate
New Delhi
06.2024 - 10.2024
- Demonstrated expertise in managing property listings on Airbnb and similar platforms, ensuring optimal presentation and performance across the platform.
- Assisted with the preparation of rental agreements, lease renewals, and other documents related to property management.
- Coordinated with contractors to ensure timely completion of repairs or renovations.
- Maintained positive relationships with tenants by responding promptly to inquiries and requests.
- Analyzed market trends to determine appropriate rent amounts for vacant units.
- Developed marketing materials such as brochures, flyers, emails, and website content.
- Responded quickly to emergency situations involving tenants or properties.
- Scheduled maintenance calls.
- Skilled in multitasking, communication, and delivering high standards of service and performance.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
Hospitality Intern
Bombay Palace Hotel
Rampur
01.2024 - 05.2024
- Learned how to operate reservation systems, inputting bookings, and managing room availability.
- Supported housekeeping staff by inspecting rooms for cleanliness and ensuring all amenities were stocked.
- Developed strong communication skills through interaction with diverse clientele from around the world.
- Greeted, registered, and assigned rooms to guests of hotels or motels.
- Maintained accurate accounts through consistent charge posting and billing practices.
- Managed reservations, check-in, and check-out procedures within the hotel system.
- Resolved guest complaints to maintain satisfaction with property services.
- Directed staff in keeping reception area clean, professional, and welcoming for guests.
- Answered phone calls and responded to emails in a timely manner.
Education
Bachelor of Arts - English
Raza Degree College
Uttar Pradesh09.2024
Class 12th - English Language and Literature
St.xavier's
Nainital, NainitalClass 10th - English Language And Literature
St.Xavier's
Nainital, NainitalSkills
- Problem Solving
- Analytical Skills
- Communication Skills
- Quick Learner
- Hard Working
- Research Skills
- Interpersonal Skills
- Organizational Skills
- Property management principles
- Property Management
- Skilled multi-tasker
- Rent collection
- Great planning skills
Languages
English, Proficient (C2)
Hindi, Proficient (C2)
DATE OF BIRTH
06/15/03
Targetposition
Property management assistant/Content Writing / Guest relation executive/ Reservations agent/ Front desk
Certification
- AOFM,DUBAI
Timeline
Property Management Assistant
H.K real estate
06.2024 - 10.2024
Hospitality Intern
Bombay Palace Hotel
01.2024 - 05.2024
Bachelor of Arts - English
Raza Degree College
Class 12th - English Language and Literature
St.xavier's
Class 10th - English Language And Literature
St.Xavier's
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