Uniquek'a Collier-Brown

Answer incoming calls after hours for medical practices and providers
Receive inbound calls, greet caller, establish reason for call, contact provider if necessary
Data Entry, ability to multitask. computer and organizational skills are required.
Phone etiquette with excellent verbal and written skills.
The ability to work under pressure.
Quiet place to accept calls when working from home is required
Call Center experience preferred
Monitoring patients' physical and emotional conditions: BHTs are responsible for observing and recording any behavioral changes in patients.

Assisting with daily activities and hygiene tasks: They help patients with personal hygiene and daily activities, ensuring they receive consistent care.
Leading or supporting therapeutic group activities: BHTs may lead or support group activities that are part of the treatment plan.
Managing crisis interventions: In the event of a crisis, BHTs are trained to manage situations and provide appropriate interventions.
Documenting patients' progress: They document the progress of patients and provide feedback during treatment team meetings.
Ensuring patients adhere to medication schedules and therapy sessions: BHTs help patients follow their prescribed treatment plans and medication schedules.

• Assisted clinicians in developing behavior modification strategies aimed at improving overall quality of life for individuals struggling with chronic mental health conditions such as anxiety or depression.
• Maintained detailed documentation of patient progress, ensuring accurate records were available for ongoing care coordination efforts among the healthcare team.
• Enhanced patient satisfaction with personalized care plans tailored to individual needs and preferences.
• Collaborated with multidisciplinary team members to develop comprehensive treatment plans that addressed patients'' behavioral health needs holistically.

• Supported individuals with behavioral challenges through personalized intervention strategies.
• Collaborated with interdisciplinary teams to develop and implement individual treatment plans.
• Monitored client progress, documenting behavioral changes and maintaining accurate records.
• Facilitated group therapy sessions to promote social skills and emotional regulation.

• Provided compassionate support to patients, ensuring comfort and safety during care activities.
• Assisted nursing staff with routine tasks, enhancing workflow efficiency and patient satisfaction.
• Monitored vital signs and reported changes, contributing to timely medical interventions.
• Maintained accurate patient records in electronic health systems, ensuring compliance with healthcare regulations.