Unnat Kumar

• Serving to more than 8000 users through individual tower for providing IT-Hardware support on day-to-day basis along with 5 teammates, Simultaneously serving overall campus employees of 50000 to fulfil their hardware requirement.

Core Responsibilities: Asset policy, Process improvement, Team management, Site transition, Asset forecasting, Budgeting, Conducting internal & external audits, Vendor management, Asset disposal, Procurement projection, Insurance claim management and KPP reviews.

• Managing the asset lifecycle in various stages like planning, designing, installation and till disposal.
• Asset Monitoring using “ServiceNow” tool.
• Managing end-to-end insurance claim process against faulty and lost cases for cost retrieval approximately 15 million hard savings for the organization with diligent efforts.
• Daily and monthly ticketing reviews with team and sharing weekly and monthly reports.
• FAR Reconciliation and mitigating risks of asset with precautionary action.
• Connecting different business and stakeholders within organizations through conclave and understanding their requirement and expectation for operational support.
• Organizing assets service camp in campus for improving customer experience.
• Keep auditing of Asset EUC & domain for NCR locations.
• Perform demand & supply analysis, trend analysis & forecasting for IT Assets usage.
• Develop and implement secure processes for IT Asset disposal, ensuring compliance with environmental regulations and data security protocol.
• Building the team and establishing the processes.
• Closely working on DSAT (feedback) analyzing root cause and providing solution to mitigate the users concerns.
• Oversaw budget management to ensure financial compliance and cost-effectiveness.

• IT Inventory Management
• IT Asset Tracking, Allocation, de-allocation and re-allocation via LAM tool.
• IUTs, Bonding and De-bonding of IT assets.
• Good exposure of working in Special Economic Zone and well versed with the SEZ process.
• FAR (Fixed Asset Register) Reconciliation.
• New Requirement / Procurement Projection.
• Maintains accurate Hardware inventories.
• Maintain tracker to track SLAs for Separation cases. All clearance to be closed within stipulated SLA of 3 days.
• Keep a track on Disposable Asset with correct data (Peripherals and DT/LT). Initiate quarterly Disposal or as required depending upon count.
• Daily and monthly stock updating and if required Asset tagging for new assets.
• Conducting physical inventory audits of technology assets and managing IT asset life cycle.
• Processes, records, triage's and tracks all IT Asset Requests via Ticket system.
• Prepare analysis, record and report asset transactions for financial records.
• Prepare and review timely asset management reports.
• A UnitedHealth Group Company (merger of UHG with Optum Global Solutions in March 2017)
• Managing 2 Location in NCR and leading team of 10 people.
• Working closely with cross functional teams.
• Provide guidance to the team based on management direction.
• Training new hires and helping them in understanding in & out of the Policy, Process implemented within the organization.
• Budgetary quotations and Initial Vendor negotiations.
• Product analysis with vendor’s vs requirement.
• Logistics and Export procedures documents.
• Made 98 Percent of the population working during the lockdown situation aroused due to COVID-19 pandemic situation out of 8-10K plus employees and providing consistent support for employees working from home.
• Provided solution for a Major problem that aroused due to installation of dual CPU and dual monitor on single workstation within the organization that minimized the desktop faultiness rate thereby reducing the associate production loss by creating a setup that prevents the switching of wires, thus saving cost and improving productivity across all the PAN India & Philippines sites.
• One of the core responsibilities of Hardware Asset Management team is to maintain accurate Hardware details at all stages during its lifecycle. To achieve this analyst, we must update multiple tools and trackers manually for various hardware fields that consume lot of analyst time and there are always chances of delays and errors with manual updates. Automated maximum manual tasks using VBA macro that resulted huge savings.
• Completed wall to wall Asset reconciliation for two Indian Sites Assets and updated the records on tool.
• Back-to-back 2 Site Transition Project owned from HAM Standpoint and successfully completed in time during COVID 19.

• Accountable Inventory management during the life-cycle.
• Daily LAM (Lifecycle Asset Management) Tool Updating based on ticket received.
• Managed offline investigation tickets for Asset Recovery Team
• Facilitate physical audit checks / roving inspection of all IT hardware assets deployed / issued in production area along with AFS (Asset Field Services) staff.
• Facilitate all SharePoint tickets received for peripherals issuance and coordinate with end user for any clarifications or concerns.
• Facilitate documents fillings, releasing and receiving documents such as Delivery Receipt, Exit Clearance, Asset Movement form, Gate pass etc.
• Managed issuance of equipment for new hires and lifecycle migrations
• Facilitate any email and call concerns or query.
• Facilitate receiving new deliveries and disposal activity.
• Facilitate Service Termination tickets received for those assets subject to recover back to stock.
• Facilitate any RCO and Voice provisioning request such as offline machine replenishment, cisco phone deployment. Gather information and give the task to AFS (Asset Field Services) to execute.
• Conduct Weekly and Quarterly Stock Reconciliation Audit.
• Executed half-yearly alignment of IT and finance asset inventories
• Plan and schedule the asset movement request received from manager and give it to AFS to execute the machine set up, seat arrangement etc.
• Propose and take the lead to implementing any project initiative that may have cost savings or cost avoidance or for process improvement.
• Facilitate the business' needs for ongoing technical support and upgrade protection on selected products by ensuring that maintenance, support and upgrade protection renewals are managed / handled / ordered in advance of their expiration.
• To ensure assets are adequately secured. The level of Security required varies for each asset, depending on such factors as asset type, value, attractiveness and portability.
• Closely work with Operation teams for the smooth flow of operations.

• Accountable for IT & Non-IT Assets management.
• Maintaining electronic Bio-metric attendance records for the office employees.
• Security Staff deployment and management including whole data management from security perspective.
• Housekeeping Management for staff welfare.
• Vendor Management - Budgetary quotations and Initial Vendor negotiations and procurement.
• Events management – Like passport Mela more than 1500+ citizens in a single day.
• Maintaining electronic security system (passive infrared, burglar alarm & security access system control etc.)
• Accountable for periodical maintenance of all equipment’s UPS & DG sets.
• Maintaining all kinds of records and registers with auditory perspective.
• Outsourced through Tata CMC Ltd.

• Working for Collision Parts Estimation (Parts Database Maintenance) a project for MITCHELL INT.INC, a California Based company.
• Working on SGML Epsilon editor, markup and proof reading for vehicles manual creation.
• Working directly on client servers RACE, CITRIX, MEPS & Epsilon.
• Now known as Aptara International

• Maintain the Compressed Natural Gas pressure.
• Maintain the pressure of LCV through High Bank, Medium & Low bank pressure.
• Accountable for Project Logic Program reading on time and mitigate the risks accordingly with the concern teams.
• Accountable for all the safety precautions and measures for Staff and customer’s safety diligently.
• Responsible for the cash collection and timely deposit into Govt. Banks without mistake.
• Under Mukti Enterprises