Microsoft Office
Unnikrishna Babu
Logistics Operations
Trivandrum
Summary
Well-qualified logistic coordinator proficient in handling complex customer issues and promoting positive experiences. Efficiency-driven and organized with team-oriented mentality and dedication to customer satisfaction, business goals and sales excellence. Skilled in coordinating documentation and handling payments.
Overview
7
7
years of professional experience
7
7
years of post-secondary education
3
3
Certifications
5
5
Languages
Work History
Logistics Coordinator
Bullsbay Trading
Thiruvanathapuram
08.2020 - Current
- Verified accurate account invoicing through collaboration with accounting department.
- Processed and entered customer orders into database and provided proactive customer service for accounts.
- Managed system support functions to set priorities and service levels expectations.
- Collaborated with shipping department staff to facilitate smooth materials returns to correct vendors.
- Reported customer feedback to management.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Tracked orders and notified customers of status or potential delays.
- Maintained department procedures manual detailing processing requirements for each individual account.
Courier
DHL International Express
Dubai
06.2015 - 06.2020
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Answered customer inquiries regarding shipments and provided updates on package arrival.
- Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
- Built and maintained professional relationships with customers, which boosted business
- Tracked delivery information, mileage and fuel use while on shift.
- Followed company policies and procedures during shift.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Inspected truck prior to delivery, checking for proper stowage of packages.
- Verified load against delivery ticket before beginning every shift.
- Drove safely at all times to avoid accidents and harm.
Education
Tourism And Travel Management
Frankfinn Institute of Air Hostesses Training
Thiruvananthapuram 01.2014 - 12.2014
Bachelor of Commerce - Computer Application
University of Kerala
Thiruvananthapuram 08.2010 - 06.2014
High School Diploma -
Indian School Fujairah
United Arab Emirates 03.2008 - 03.2010
Skills
Shipping Documentation
Accomplishments
- Achieved specialist of the Station on month of August 2015 by achieving all the KPIs with efficiency and accuracy
- Received appreciation letter for resolve Delivery issues And make customer happy 3/11/2019
Software
Tally
Logistics Operation Software
Adobe Photoshop
Certification
IATA/ICAO DG REGULATIONS
Interests
Reading
Learning
Travel
Photography
Listening to music
Hobbies
Driving, travelling, riding
Timeline
Logistics Coordinator
Bullsbay Trading
08.2020 - Current
IATA/ICAO DG REGULATIONS
10-2015
Courier
DHL International Express
06.2015 - 06.2020
Travelport Galileo based basic advanced course
05-2014
Tourism And Travel Management
Frankfinn Institute of Air Hostesses Training
01.2014 - 12.2014
Website designing
05-2013
Bachelor of Commerce - Computer Application
University of Kerala
08.2010 - 06.2014
High School Diploma -
Indian School Fujairah
03.2008 - 03.2010
Similar Profiles
SIMAN K VARGHESESIMAN K VARGHESE
Entrepreneur at Skypark Trading Contracting & Services W.L.L. & New Towers Trading & Contracting W.L.L.Entrepreneur at Skypark Trading Contracting & Services W.L.L. & New Towers Trading & Contracting W.L.L.
RAVENDRA VENKETAS CHETTYRAVENDRA VENKETAS CHETTY
DIRECTOR ( PARTNERSHIP) at FOURAELA TRADING (PTY) LTD / S N R TRADING (PTY) LTDDIRECTOR ( PARTNERSHIP) at FOURAELA TRADING (PTY) LTD / S N R TRADING (PTY) LTD
Kashif Ali AfandiKashif Ali Afandi
Truck/Bus Driver at Al Shaaza Trading (Solution Trading Supplies)Truck/Bus Driver at Al Shaaza Trading (Solution Trading Supplies)