UNNIKRISHNAN K
AVP, Cloud and DevOps Architect
Bangalore
Summary
With over 18 years of IT experience specializing in Cloud Architecture, DevOps Engineering, Platform Design, and Solution Architecture across Azure, AWS, and IBM Cloud. Expertise in designing and implementing enterprise-grade architectures for SDLC-driven environments and AI/ML infrastructure. Strong background in Infrastructure as Code (IaC) using Terraform, ARM templates, Ansible, and PowerShell for provisioning, automation, and compliance. Led end-to-end application and infrastructure migrations with Azure Site Recovery (ASR), Azure Migrate, and AWS native tools for seamless transitions.
Overview
19
19
years of professional experience
2020
2020
years of post-secondary education
14
14
Certifications
Work History
AVP-AI/ML Practices , Cloud and DevOps Architect
Genpact India Pvt.Ltd
10.2024 - Current
- Planned, designed, and deployed technology infrastructure on Azure and AWS environments, ensuring alignment with business objectives and the technology roadmap.
- Directed the management of servers, storage, networks, cloud services, and data centers to ensure reliability, scalability, and security.
- Collaborated with cross-functional teams, including software development, AI/ML engineering, and product management, to enable seamless infrastructure support for various projects.
- Produced and maintained comprehensive technical documentation, such as architecture diagrams, design specifications, and operational manuals.
- Implemented best practices in infrastructure management, including monitoring, maintenance, disaster recovery, and business continuity planning.
- Led the evaluation and integration of new technologies, tools, and methodologies to optimize infrastructure efficiency.
- Collaborated with cross-functional teams to support development, AI/ML, and product management projects.
- Leveraging cloud-native DevOps strategies to accelerate AI/ML innovation focusing on automation, scalability and operational efficiency to build resilient, cost-efficient, and high-performance cloud environments.
- Provided technical leadership and mentorship to the infrastructure team, fostering innovation, collaboration, and continuous improvement.
- Automated Azure infrastructure provisioning for AI initiatives using Terraform and Bicep, ensuring scalability, security, and alignment with project requirements.
- Designed, configured, and deployed Azure infrastructure (VMs, Blob Storage, Virtual Networks, Azure Load Balancer, Azure SQL Database, Azure Active Directory, Azure Kubernetes Service, Azure App Services, etc.), focusing on high availability, fault tolerance, and auto-scaling.
- Developed and maintained the build environment and the source code control system.
- Analyzed, investigated, and resolved issues to ensure smooth product performance.
- Designed, configured, and deployed AWS infrastructure (EC2, EBS, EFS, VPC, Route 53, S3, RDS, AMQ, IAM, Auto-scaling, Load Balancers, etc.), focusing on high availability, fault tolerance, and auto-scaling.
- Led infrastructure management, automation (Terraform, Bicep, Ansible, Cloud Formation, Azure DevOps Pipelines), and cloud provisioning for AI initiatives.
Infrastructure and Cloud Architect
Kyndryl Solution Pvt.Ltd
09.2021 - 10.2024
- Company Overview: GTS Division Separated from IBM
- GTS Division Separated from IBM
Infrastructure and Cloud Architect
IBM India Pvt.Ltd
05.2015 - 08.2021
- Led transformation of traditional IT infrastructure to Azure cloud, reducing operational costs and enhancing scalability.
- Streamlined enterprise application migration to cloud platforms, significantly improving performance and availability.
- Designed and implemented Git branching strategies to support structured and frequent releases.
- Developed and managed CI/CD pipelines using Ansible, Jenkins, and custom Python modules for automated deployments.
- Automated infrastructure provisioning and configuration management using Ansible and Ansible Tower.
- Deployed and managed AWS services (EC2, S3, VPC, RDS, IAM, Auto Scaling, Route 53) for highly available cloud solutions.
- Built and maintained source code control and build environments, leveraging Git, JIRA, and Visual Studio Code.
- Designed and deployed microservices using Ansible playbooks and containerized environments.
- Architected and supported large-scale Citrix environments (XenApp, XenDesktop, App Layering, PVS, NetScaler).
- Performed Citrix StoreFront, license server, and GSLB configurations for high availability and load balancing.
- Led Citrix environment migration and optimization across VMware infrastructure, enhancing performance and compliance.
- Provided root cause analysis and resolution for incidents in Citrix and hybrid cloud infrastructures.
- Implemented infrastructure audits, compliance checks, and documentation for enterprise environments.
- Configured monitoring tools (Perfmon, Procmon, CDF Trace) and managed group/Citrix policies for optimal performance.
- Contributed to IBM Cloud POC setup and application migration testing for client proof of concept delivery.
- Engage on technical level discussions around solving distributed computing/security challenges across the customer's environment.
- Identify core issues in business and raise the changes accordingly to the environment to bring stability and enhance client's infrastructure functionality.
System Engineer
Tesco HSC
01.2014 - 05.2015
- Implemented and supported Tesco data centers, e-commerce apps, and store workstations, ensuring operational readiness.
- Performed server builds using ILO/IMM on Xen environments, configured clusters (Windows 2003–2012), and managed daily health checks.
- Handled patch management, backups, NetBackup/Networker client issues, and file server/DFS migrations.
- Provisioned storage for VMware, Linux, and Windows servers; led P2V/V2V migrations and Xen pool upgrades.
- Acted as escalation point for technical issues and collaborated with VMware, Windows, and network teams for resolution.
Sr. System Administrator
Maintec Technologies Pvt.Ltd
03.2012 - 01.2014
- Company Overview: Deputed on IBM India Pvt. Ltd
- Managed 7800+ Windows Servers across multiple regions, handling builds, decommissions, and Group Policy implementations.
- Installed and configured clusters, Domain Controllers, DHCP/DNS Servers, and VMware ESX/VC/VM environments.
- Led data center migrations, IP planning, load balancer setup, and security enhancements across networks.
- Troubleshot NetBackup, TSM, patch management, and coordinated with datacenter teams for hardware issues.
- Provided L3 support, addressed vulnerabilities, and collaborated with VMware, Windows, and network teams.
- Deputed on IBM India Pvt. Ltd
Associate IT Support Executive
Arisglobal Software Pvt.Ltd
04.2009 - 03.2012
- Involved in administration, maintenance of infrastructure, Patch/upgrades, and Monitoring server performance.
- Administered and maintained Windows infrastructure, handling patching, upgrades, and server performance monitoring.
- Deployed and troubleshot VMware ESX environments, SCCM 2007 OSD, WSUS, and RIS for system imaging and updates.
- Managed network security via ISA, Bluecoat proxies, DFS troubleshooting, and access rights configuration.
- Provided L1/L2 support for Windows Servers, network issues, remote users, and collaborated with vendors to minimize downtime.
- Configured firewalls (Cisco ASA, Fortinet), IP setups, and worked with service providers for live network issue resolution.
Desktop L2 Engineer
Techwave Info Solution Pvt. Ltd
04.2008 - 03.2009
- Company Overview: Deputed on Wipro Infotech
- Performed regular infrastructure health checks and provided server-client setup and support for POC environments.
- Installed, configured, and troubleshot Windows OS (2000/XP/Vista/2003), network printers, and enterprise applications.
- Provided remote support for multiple retail store locations, handling software installations, system upgrades, and user issues.
- Managed antivirus updates, mail configurations (Outlook/Outlook Express), and system hardware replacements.
- Handled technical escalations, SNMP alerts, Cisco router/switch troubleshooting, and generated network utilization reports.
- Deputed on Wipro Infotech
Technical Advisor
Infomatics Solutions
01.2006 - 03.2008
- Administered and maintained client hardware and software environments, including desktops, laptops, and network devices.
- Installed and configured Windows 2000/2003 servers and XP workstations, primarily for Tally software lab setups in educational institutes.
- Provided remote and on-site support for hardware, software, network, and printer issues across multiple client branches.
- Managed antivirus deployments and updates on Windows servers and end-user systems to ensure security compliance.
- Set up multi-user and single-user Tally installations with necessary network cabling, switch configurations, and printer integration.
Education
B. Tech - Computer Science
Singhania University
Diploma - Computer Hardware Maintenance
Govt.Polytechnic College
S.S.L.C - undefined
St. Sebastian`s High School
Palakkad, KeralaSkills
Azure DevOps expertise
Ansible automation
Docker deployment experience
Kubernetes deployment expertise
Infrastructure as code
Jenkins automation
Version control proficiency
Harness
Octopus Deploy
Azure cloud services
AWS platform experience
Experience with GCP solutions
VMware virtualization expertise
Experience with IBM Cloud
Proficient in Citrix
AVD expertise
W365 CloudPC deployment
Oracle
SQL
RHEL
CentOS
Windows Server OS
Azure resource monitoring
Experience with Azure Sentinel
Splunk
ELK
App Dynamics
Data Dog
Dynatrace
Citrix app deployment
Citrix desktop administration
Citrix PVS management
Expertise in Citrix MCS
VMware infrastructure
Proficient in Hyper-V
Azure DevOps Board
JIRA
Remedy
Service Now
IBM Clear Quest
PowerShell
Bash
Shell
Python
Certification
Renewed Microsoft Certified Azure Solution Architect (AZ-305)
Digital Certifications
- Ee0-0275-4a38
- Generative AI Beginner
- Responsible AI Beginner
- IBM Architectural Thinking
- IBM Team Solution Design
- IBM Cloud Essential
- IBM Mentor
- IBM Technical Specialist Profession Certification
- IBM Automation Practitioner
- IBM Cloud Private - Foundation Technology
- IBM Services Platform with Watson
- IBM GTS Specialist Project
- IBM Recognized Teacher/ Educator
- Industrial Products Industry Foundations
- Enterprise Design Thinking Practitioner
- Enterprise Transformation Advisor- L4
- GTS Architect Foundations
Timeline
AVP-AI/ML Practices , Cloud and DevOps Architect
Genpact India Pvt.Ltd
10.2024 - Current
Infrastructure and Cloud Architect
Kyndryl Solution Pvt.Ltd
09.2021 - 10.2024
Infrastructure and Cloud Architect
IBM India Pvt.Ltd
05.2015 - 08.2021
System Engineer
Tesco HSC
01.2014 - 05.2015
Sr. System Administrator
Maintec Technologies Pvt.Ltd
03.2012 - 01.2014
Associate IT Support Executive
Arisglobal Software Pvt.Ltd
04.2009 - 03.2012
Desktop L2 Engineer
Techwave Info Solution Pvt. Ltd
04.2008 - 03.2009
Technical Advisor
Infomatics Solutions
01.2006 - 03.2008
Diploma - Computer Hardware Maintenance
Govt.Polytechnic College
S.S.L.C - undefined
St. Sebastian`s High School
B. Tech - Computer Science
Singhania University