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3X Certified Salesforce Consultant with 2+ years of experience in customizing and developing Salesforce applications to enhance business operations. Proficient in Apex, Visualforce, and Lightning Components, with a strong focus on creating efficient workflows and data management solutions. Adept at collaborating with cross-functional teams to implement tailored solutions that drive organizational success.
Hands-on experience in managing multiple projects and iterations within the CRM application.
Implemented Security and Sharing rules at Object, Field, and Record levels for different users in the organization.
Hands-on experience in implementing Validation Rules, Field Dependencies, Assignment Rules, workflows, Process Builder, and Approval Processes for automated alerts, field updates & Email generation according to application requirements.
Worked with various Data migration tools, and configured various custom dashboards and report folders for different customer profiles based on requirements.
Good knowledge of Apex development in creating Triggers, Apex Classes, Standard Controllers, Custom Controllers, and Controller Extensions.
Experience in modifying Visualforce pages to be supported in Lightning and good experience and a good understanding of Lightning mode and its features.
Experienced in Service Cloud by implementations with expertise in email-to-Case, Web-to-Case, Assignment, Escalation, Auto-response rules on Case object, implementing Service Console and Live agent.
Have extensive experience in the implementation of Custom Objects, Custom Tabs, Page Layouts, and Record Types.
Hands-on experience in Integrating Salesforce.com with other internal/external applications using SOAP and REST-based web services.
Strong understanding of fundamental business processes, excellent Communication and interpersonal skills with ability to work well in a dynamic team environment.
Excellent work ethic, self-motivated, quick learner, and team-oriented. Continually provided value-added services to the clients through excellent communication skills.

Salesforce Certified Developer with over 6 years of experience, including 1 year as an Administrator and 5 years as a Developer. Skilled in building scalable Salesforce applications, complex integrations using MuleSoft and REST/SOAP APIs, Lightning Web Components (LWC), Apex, and DevOps automation with Copado. Proven track record of delivering top-tier solutions on Sales Cloud, Service Cloud, and Marketing Cloud for global companies like Nike and Toyota. Proficient in Apex, Visualforce, and Lightning components with a focus on team collaboration and customizing software solutions to meet evolving business requirements. Known for reliability, adaptability, and a results-driven mindset, consistently using problem-solving skills to improve CRM systems and enhance user experiences.

Highly Skilled Salesforce Administrator and Developer with around 4 years of hands-on experience in designing, developing, and customizing Salesforce solutions in driving business growth through CRM. Here are my key qualifications: Proficient in Apex, Visualforce, Lightning Web Components (LWC), and various Salesforce data management tools, with a proven track record of delivering end-to-end CRM implementations that drive business efficiency. Experienced in designing and developing Apex Triggers, Apex Classes, and Workflows to automate business processes, maintain data integrity, and support complex application logic. Delivered scalable Salesforce solutions that increased operational efficiency by up to 20% and reduced turnaround time for customer queries by 30%. Skilled in Salesforce automation tools such as Flow Builder, Process Builder, Workflow Rules, and Approval Processes, with expertise in case management setups, including web-to-case and email-to-case. Hands-on experience in handling large-scale data operations using tools like Data Loader and Workbench, managing data migrations, updates, and backups securely across key Salesforce objects. Adept in building custom Lightning components and applications using Lightning App Builder and Salesforce Schema Builder, delivering user-friendly and scalable business solutions. Well-versed in integrating Salesforce with external systems via REST APIs and supporting tools like CPQ and Quote-to-Cash, enhancing cross-platform interoperability and streamlining sales operations. Strong understanding of source control and collaboration practices, including version management using Git and GitHub, along with experience in Java programming to support custom Salesforce development.


  Salesforce Senior Developer with 10+ years of overall professional IT Experience with strong Object-Oriented Analysis and programming skills including 9+ years' experience in Salesforce.com CRM platform and experience with Java, web technologies.
  Strong knowledge & experience working in teams
implementing Agile Methodologies.
  Lead technical design sessions; architect and document technical solutions aligned with business objectives and identify gaps between current and desired end states
  Responsible for solutions scaling and handing unforeseen use-cases or problems
  Offer up creative ideas to help meet the business requirements, reducing the number of customizations and increasing automation
  Ownership of both strategic and functional design solutions.
  Experience in the Salesforce.com CRM space that includes
Business Analysis, Administration, Configuration,
Implementation, Development and Support experience.
  Service Cloud Call center implementation using Amazon connect salesforce CTI Adaptor.
  Strong IT experience in Software Development that includes all phases of Requirement Analysis, Design, Development, UAT and maintenance of Product / business applications.
  Extensive experience in Salesforce.com Apex Classes, Apex triggers, Apex Web Services, Visual force, Custom components, Custom Settings, Aura Framework, LWC programming model, Force.com API, Lightning Flows.
  Hands on experience in developing and deploying custom
integration Salesforce.com CRM solutions.
  In-depth experience in Force.com technology stack: APEX,
Visual Force, SOQL, SOSL, Asynchronous Apex.
  Proficiency in SFDC Administrative tasks like creating
Profiles, Roles, Users, Page Layouts, Email Services,
Approvals, Workflows, Reports, Dashboards, Tasks and
Events.
  Implemented quote-to-cash (QTC) using Salesforce SteelBrick CPQ.
  Implemented Financial Force PSA package.
  Extensive experience in analyzing business requirements,
entity relationships and converting to Salesforce custom
objects, lookup relationships, junction objects, master-detail
relationships.
  Excellent communication and inter-personal skills,
accustomed to working in both large and small team
environments.
  Experience working across various SFDC implementations
covering Sales Cloud, Service Cloud, Marketing Cloud,
Community Cloud, Call center, Chatter & App-exchange
applications.
  Worked on Eloqua, Pardot marketing clouds.
  Implemented Continuous Integration/ with Salesforce DX –
GIT HUB and continuous deployment and delivery with Jenkin.
  Worked in Single sign-on, SAML settings to enable the user to login to various applications simultaneously.
  Worked on salesforce multiple Streaming APIs Generic PushTopic, Platform Events and Change Data Capture.
  Experience in migrating data from legacy systems to Salesforce using Apex Data Loader, Informatica Cloud.
  Implement Marketo to sync lead activities with in house applications.


Unnikrishnen Nampoothiry

Summary

Overview

Work History

Salesforce Developer

Intern Software Developer

Education

Bachelor of Engineering - Computer Engineering

Skills

Hobbies

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Salesforce Developer

Intern Software Developer

Bachelor of Engineering - Computer Engineering

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