Upasana Chutel
Indore
Summary
Results-driven Senior Sales Manager known for productivity and efficiency in task completion. Specialize in strategic planning, customer relationship management, and market analysis. Excel in negotiation, leadership, and communication, ensuring seamless team coordination and client satisfaction.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Sr. Sales Manager
Bhanzu
10.2022 - 01.2024
- Acquisition of new clients
- Lead conversion from numerous marketing channels
- Creating a short- and long-term sales plan with the intention of achieving the given objectives
- Consistently meet revenue goals in accordance with team/organizational goals
- Actively looking for possibilities to upsell and cross-sell to existing customers
- Obtaining referrals from the current clientele to widen the sales pipeline
- Management of customer relationships
- Recognize customer needs and provide insights for improving the product portfolio based on interactions with and feedback from customers
- Management of key accounts
- Development of new accounts
- Reporting and operations
- Overseeing pre- to post-sales support activities for the designated goods and regions while guaranteeing the greatest level of client satisfaction
Sales Manager
Whitehat Jr.
01.2022 - 10.2022
- Energetic Sales Manager offering demonstrated success identifying prospects and converting leads into customers in assigned territory
- Superior communication skills with ability to understand client needs and close sales
- Excellent written, phone and email communication skills
- Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals
General Manager
Unnati Group Of Companies Pvt. Ltd
Indore
04.2016 - 04.2020
- Set tools and objectives for department or unit
- Develop budgets and ensure department adheres to it
- Participate in developing policies and procedures
- Manage staff
- Hire, train, and terminate workers as needed
- Determine salary brackets
- Handle employee relations
- Attend and preside over meetings
- Maintain employee records
- Manage and direct overall operations
- Set goals for each department
- Clearly communicate goals to department heads
- Measure the success of each department
- Manage support staff
- Delegate responsibility
- Generate and present reports on departmental goals
- Participate in seminars and conferences
- Motivate and encourage employees
- Participate in lead generation and business development
- Ensure high customer and client satisfaction
- Solicit customer feedback
- Ensure inventory is stocked and consistently replenished
- Promote company's mission and values
- Set district and regional goals
Head HR
47Billion Information Technologies Pvt. Ltd
Indore
04.2014 - 04.2015
- Leads Human Resource practices and objectives that will provide an employee-oriented, high performance culture that emphasizes empowerment, quality, productivity and standards, goal attainment, and the recruitment and ongoing development of superior workforce
- Often directs administration, including reception, and may even be responsible for facility security and upkeep in addition to space planning
- Coordinates implementation of services, policies, and programs through Human Resources staff; reports to the core management and serves on the executive management team; and assists and advises company managers about Human Resources issues
- Recruiting and staffing
- Organizational and space planning
- Performance management and improvement systems
- Organization development
- Employment and compliance to regulatory concerns
- Employee orientation, development, and training
- Policy development and documentation
- Employee relations
- Company-wide committee facilitation
- Company employee and community communication
- Compensation and benefits administration
- Employee safety, welfare, wellness and health
- Charitable giving
- Employee services and counselling
- Safety of the workforce
- Development of a superior workforce
- Development of the Human Resources department
- Development of an employee-oriented company culture that emphasizes quality, continuous improvement, and high performance
- Personal ongoing development
HR Manager
PremPrakash Tubes Pvt. Ltd.
03.2014 - 04.2014
- Recruiting and staffing logistics
- Organizational and space planning
- Performance Management and improvement systems
- Organization development
- Employment and compliance to regulatory concerns and reporting
- Employee orientation, development, and training
- Policy development and documentation
- Employee relations
- Company-wide committee facilitation
- Company employee communication
- Compensation and benefits administration
- Employee safety, welfare, wellness and health
- Employee services and counseling
Sr. HR & Training Executive
The Red Maple Mashal
08.2011 - 01.2013
- Identifying training and development needs within an organization through job analysis, appraisal schemes and regular consultation with business managers
- Designing and developing training and development programs based on both the organization’s and the individual's needs
- Considering the costs of planned programs and keeping within budgets as assessing the return on investment of any training or development program is becoming increasingly important
- Working in a team to produce programs that are satisfactory to all relevant parties in an organization, such as Line managers, accountants and senior managers at board level
- Developing effective induction programs
- Conducting appraisals
- Devising individual learning plans
- Producing training materials for in-house courses
- Managing the delivery of training and development programs and, in a more senior role, devising a training strategy for the organization
- Monitoring and reviewing the progress of trainees through questionnaires and discussions with managers
- Ensuring that statutory training requirements are met
- Evaluating training and development programs
- Amending and revising programs as necessary, in order to adapt to changes occurring in the work environment
- Helping line managers and trainers solve specific training problems, either on a one-to-one basis or in groups
- Keeping up to date with developments in training by reading relevant journals, going to meetings and attending relevant courses
- Involved in the resource hunting and recruitment process of an individual
- Handling the Grievances and solve them
- Designed HR policies for the company
- Identifying and verifying the documentation of the staff for the recruitment process
- Maintaining the records of an employee details
- Gathering information from other departments and employees
- Arranging the various training and development programs
- Providing the coaching and training to the employees
- Ensuring about the employee safety, security, welfare, wellness and health
- Providing company committee facilitation and participation
- Administering the duties of the performance appraisal and motivating the employees
- Updating the staff handbook and updating the personnel records regarding the salary and payroll negotiations
- Providing response to the general HR enquiries verbally and written
- Maintaining the routine correspondence and providing the employee satisfaction and feedback reports
- Developing and administering the special projects
- Manage & control the departmental expenditure that exists within the budgets
- Managing & developing the reporting staff
- Also actively participating in marketing activities of the company
Area Regional Coordinator
Videocon
- Work as a common thread between sales and marketing team
- Generating sales leads
- Provide suggestions for increasing Sales and Branding along HR team
- Understood Human Resource Practice at Videocon
Education
Executive certificate program - Product and Brand Management
IIM AMRITSAR
01.2023
PGDM - Human Resource
Indore Management Institute
Indore, MP01.2011
Bachelor of Pharmacy -
RGPV
01.2009
Skills
- Business growth and retention
- Service Upselling
- Rapport and relationship-building
- Brand-building strategies
- Business Development
- Team Management
- Exceptional customer support
- Training development
- Customer Relation
- HR services
- Organizational Development
Certification
- Certificate from IIT Kharagpur, 3 Day Seminar and Workshop on Creativity, 11/01/09
- Certificate from Centre for Entrepreneurship Development Madhya Pradesh (CEDMAP)
- Coordinated and participated in Entrepreneurship Week, 02/06/10, Held on 6th– 13th Feb 2010 at Simrol, Indore.
- Industrial Visit tour, Textile industry, 08/01/09
- Campaigning in rural area for awareness of education and healthy life, 09/01/09
- Gurukul Fest, A three day venture of learning, fun and management by IIM Lukhnow alumni, 12/01/09
- Participated in the SPIRIT IMI, Shown admirable competitiveness.
Location
- Indore, Madhya Pradesh
Internship
Videocon, Area regional coordinator, Work as a common thread between sales and marketing team., Generating sales leads., Provide suggestions for increasing Sales and Branding along HR team., Understood Human Resource Practice at Videocon.
Personal Information
- Nationality: Indian
- Marital Status: Unmarried
Languages
- English
- Hindi
Awards
- IMI Marketing Carnival Award, 1st Prize at National level Indore Management Institute Marketing Carnival 2009.
- Award for Development of new product, Wonder Shirt, Rs. 25000.
- Best Achiever in Entrepreneurship week, 2010
- Marketing Carnival 2009, Wonder Shirt Stall and Promotion Management.
- Certificate from Helpage India, Helped old age people by raising funds for them.
Timeline
Sr. Sales Manager
Bhanzu
10.2022 - 01.2024
Sales Manager
Whitehat Jr.
01.2022 - 10.2022
General Manager
Unnati Group Of Companies Pvt. Ltd
04.2016 - 04.2020
Head HR
47Billion Information Technologies Pvt. Ltd
04.2014 - 04.2015
HR Manager
PremPrakash Tubes Pvt. Ltd.
03.2014 - 04.2014
Sr. HR & Training Executive
The Red Maple Mashal
08.2011 - 01.2013
Area Regional Coordinator
Videocon
- Certificate from IIT Kharagpur, 3 Day Seminar and Workshop on Creativity, 11/01/09
- Certificate from Centre for Entrepreneurship Development Madhya Pradesh (CEDMAP)
- Coordinated and participated in Entrepreneurship Week, 02/06/10, Held on 6th– 13th Feb 2010 at Simrol, Indore.
- Industrial Visit tour, Textile industry, 08/01/09
- Campaigning in rural area for awareness of education and healthy life, 09/01/09
- Gurukul Fest, A three day venture of learning, fun and management by IIM Lukhnow alumni, 12/01/09
- Participated in the SPIRIT IMI, Shown admirable competitiveness.
Executive certificate program - Product and Brand Management
IIM AMRITSAR
PGDM - Human Resource
Indore Management Institute
Bachelor of Pharmacy -
RGPV
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