Summary
Overview
Work History
Education
Skills
Interests
Accomplishments
PERSONAL INFORMATION
Timeline
Generic

UPASNA ARORA

Quality Analyst
Pune

Summary

Quality-focused professional prepared for role. Known for delivering impactful results through keen analytical skills, strong attention to detail, and deep understanding of quality control processes. Proven ability to collaborate effectively within teams and adapt to changing requirements. Skilled in identifying and resolving issues, ensuring compliance, and driving continuous improvement initiatives.

Overview

5
5
years of professional experience
2023
2023
years of post-secondary education

Work History

Quality Analyst Officer C10

Citibank
12.2022 - Current
  • Working as a QA for the Payments and Receivables domain for multiple payment processors.
  • Currently working on modernizing payments for ISO 2022 (microservices and Kafka).
  • Protocols :- API , MQ and kafka , HTTPS , EMS.
  • Analysis Reporting :- Grafana , Kibana , Open Shift , AppD , Confluent for Kafka.
  • Conducted performance tests, assessing features including functionality, reliability, performance, and quality.
  • Resolved various product issues by providing cost-effective, smart, and workable solutions.
  • Check the testing pipeline regularly, keeping updated about outstanding work for advanced planning.
  • Tested functionality, performance, and compliance of products against design specifications to maintain strong development standards and high customer satisfaction.
  • Conducted thorough root cause analyses on recurring defects, resulting in the implementation of effective corrective actions.
  • Collaborated with cross-functional teams to develop and implement targeted solutions for identified quality issues, ensuring continuous improvement.

Senior Operations Executive

Infosys
08.2022 - 12.2022
  • Worked on CITI BANK projects for multiple projects, E2E.
  • Managed non-functional processes with the client.
  • Scripting: HTTP/HTTPS protocol, MQ scripting, and True Client Protocols.
  • Analysis Reporting: Worked on creating analysis reports for multiple runs using database details, LoadRunner Analyzer, Hardware Metrix, and App Dynamics.
  • Implemented robust risk management strategies to minimize potential threats to business operations.

Operation Executive

INFOSYS
03.2021 - 08.2022
  • Working on the CITI BANK project under Performance Testing as a Quality Assurance for E2E Testing.
  • Handling NFTs for two flows, including Volume Tests, Endurance Tests, and Regression Testing.

Operation Executive Trainee

INFOSYS
12.2020 - 03.2021
  • I attended the training for automation testing using Selenium and UFT, and performance testing using JMeter.
  • Worked on the demo project using Selenium and UFT.
  • Completed JMeter and SPEL100 certifications under performance testing.

Education

MCA -

Chandigarh University
Chandigarh, CH

BSC - Computer Science

MLN Collage / Kurukshetra university
Yamuna Nagar, Haryana

Skills

Load Runner

Interests

Travelling, Photography, Adventure sports

Accomplishments

  • ASTQB - ISTQB Certified Tester, Foundation Level
  • Performance Testing (CTFL- PT)
  • Certified in DIGITAL ASSURANCE PROFESSIONAL
  • Infosys Certification and Tag

PERSONAL INFORMATION

Title: Performance Test Engineer

Timeline

Quality Analyst Officer C10

Citibank
12.2022 - Current

Senior Operations Executive

Infosys
08.2022 - 12.2022

Operation Executive

INFOSYS
03.2021 - 08.2022

Operation Executive Trainee

INFOSYS
12.2020 - 03.2021

BSC - Computer Science

MLN Collage / Kurukshetra university

MCA -

Chandigarh University

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