UPENDRA DEV SINGH

• Drove cultural transformation for a team of approximately 70, increasing project delivery rate from 50% to 85–100%.
• Contributed to year-over-year growth of 70% through improved operational efficiency.
• Led development of large-scale distributed systems for hotel and flight booking, supporting fivefold business growth.
• Maintained lower technology costs while scaling systems seamlessly.
• Created workflow automation tool using GenAI, achieving annual savings of $20M.
• Projected total savings of $100M across all group companies through optimized processes.
• Reduced new flow build time from two to four weeks to mere hours, enhancing responsiveness.
• Designed performance management tool that increased transparency and team engagement, proactively managing talent.

• Spearheaded development of new Bik.ai platform within 8 weeks, driving substantial revenue and supporting company growth
• Mentored junior engineers to strengthen team capabilities and knowledge sharing.
• Mentored senior engineers, promoting skill development and knowledge sharing.
• Collaborated with co-founds to align technology initiatives with business goals.

• Spearheaded next-gen organizational redesign, transitioning from horizontal teams to LOB-focused PODs.
• Fostered stronger ownership, faster delivery, and clearer accountability through new structure.
• Enabled efficient doubling of manpower, laying foundation for seamless scaling.
• Introduced the fullstack teams towards non-core initiatives, yielding impactful results such as web-checkin project with 82% NPS.
• Contributed to 2x YOY organizational growth through strategic realignment of resources.
• Directed re-architecture of Flights backend and frontend systems, migrating from legacy platforms.
• Implemented phased strategy for minimal disruption, enhancing system performance and infrastructure readiness.
• Ensured alignment of modern solutions with evolving business demands.

• Managed backend, mobile app, and web teams to enhance operational efficiency.
• Developed and maintained technical roadmap, addressing technical debt and integrating new technologies.
• Scaled backend systems to support 1000k requests per minute during peak sales events.
• Created a dynamic homepage builder platform, achieving 5x revenue growth.
• Provided training and coaching to team members, ensuring alignment with long-term goals.
• Conducted regular performance discussions and constructive feedback sessions.
• Oversaw hiring processes, code reviews, and technical design evaluations.
• Guided Android app development to maintain size under 10MB for optimal performance.

• Major System Overhaul: Directed the re-architecture of the frontend and contributed to the backend, transitioning from PHP to Node.js and ReactJS, leading to a 2x improvement in performance compared to leading competitors. API Gateway Development: Led the architecture and implementation of a new API gateway that decoupled the backend from the client, resulting in improved system modularity and scalability.
• Key responsibilities:
• Managing and Mentoring 22 members team includes SE, SSE, TLs, EMs, QA.
• Major contributor in writing API Gateway and New Notejs based frontend.

Spearheaded development for premium clients including Diesel and Coach.
Facilitated technical discussions with clients, serving as the architect.
Collaborated with cross-functional teams to align project objectives and deliverables.