Pacharla Upendra
Hyderabad
Summary
Results-driven Sr. Technical Specialist & Observability Engineer with extensive experience at LTIMindtree in deploying scalable cloud solutions and enhancing system reliability. Demonstrated proficiency in Git, Jenkins, and AWS, paired with exceptional problem-solving skills, leads to significant optimization of deployment processes. A collaborative approach ensures project success and operational excellence within production and application support environments.
Overview
8
8
years of professional experience
Work History
Sr. Technical Specialist& Observability Engineer
LTIMindtree
Hyderabad
07.2021 - Current
- Developed, implemented and maintained high-level technical solutions for clients.
- Built network cloud sites and oversaw deployment in the network cloud environment.
- Worked on Green Deployments from scratch and upgraded according to the latest release versions.
- We employ different tools: Git, Jenkins, Ansible, Docker, and Kubernetes, to complete the deployments.
- Experience in preparing the required manifest, Artifactory files, and integrating those with the Jenkins Groovy file, and proceeding with the deployment activity.
- Experience in airship deployment strategies for deploying the required set of software, OS, Kubernetes, Docker, and OpenStack Cloud on the servers, with the help of CI/CD pipelines.
- Experience in making necessary changes in the code, considering the Network Cloud version, and pushing those upgrades to production sites.
- Optimized deployments over large infrastructure for improved performance.
- Proactively addressed build issues, liaised with development teams, and effectively resolved related build issues.
- Experience in developing custom scripts using Shell Scripting, and developing some scripts that automated a few regular activities.
- Experienced in working with containerization tools like Docker and Kubernetes.
- Experience in IDRAC for initial hardware issue identification, basic troubleshooting, and engaging vendors in case of hardware issues.
- Experience in setting up a complete architecture from scratch to production level.
- Monitoring the network cloud infrastructure using Nagios, Kibana, Grafana, and Prometheus.
Senior Site Reliability Engineer
Innova Solutions
Chennai
12.2020 - 05.2021
- Developed and implemented monitoring solutions to improve system reliability.
- Performed root cause analysis of production incidents and provided recommendations for improvement.
- Collaborated with development teams to ensure proper release engineering practices are followed.
- Implemented automation tools to increase efficiency in deployment processes.
- Monitored systems performance using various metrics such as latency, throughput, availability.
- Troubleshooted complex issues related to application architecture and system configurations.
- Configured Kubernetes clusters for container orchestration purposes in a multi-cloud environment.
- Maintained security policies for the organization's cloud services according to industry standards.
- Conducted regular reviews of alerts generated by monitoring tools to identify potential issues.
- Participated in post-mortem reviews following major outages or incidents.
- Developed strategies for disaster recovery plans that ensured minimal downtime during an outage.
- Provided training sessions on SRE principles and best practices to team members.
- Managed use of materials and equipment to prevent property loss and support availability.
- Wrote technical reports documenting project progress and specifications.
- Monitored, troubleshot, and optimized performance of various AWS services including EC2, S3, CloudFormation, RDS, ELB, EBS.
- Installed and configured monitoring tools like Cloudwatch and NewRelic to monitor system health.
- Maintained security policies for data stored in the cloud by applying appropriate IAM roles and ACLs.
- Implemented high availability infrastructure with auto-scaling groups across multiple Availability Zones.
- Managed source code repositories such as GitLab or Bitbucket for version control of applications deployed on the cloud platform.
- Performed root cause analysis of incidents related to AWS components like Lambda functions or DynamoDB tables.
Technical Consultant
Accolite Digital
Hyderabad
09.2020 - 12.2020
- Deployed and configured applications on multiple Linux distributions.
- Created scripts to automate system administration tasks in Bash and Python.
- Monitored performance of Linux servers using tools such as Nagios and Cacti.
- Provided guidance on best practices for building secure applications on the AWS platform.
- Implemented cost optimization strategies in order to reduce overall costs associated with running applications on AWS.
- Monitored system performance metrics and created custom dashboards using CloudWatch to track progress and identify areas of improvement.
- Conducted regular reviews of security groups, access control lists, identity and access management roles and policies to ensure compliance with organizational standards.
- Worked closely with development teams to ensure application deployments adhere to best practices for scalability, reliability and high availability on the AWS platform.
- Implemented continuous integration processes within the development environment leveraging Jenkins pipelines.
- Created Jenkins jobs for automated build processes with email notifications.
- Executed smoke, unit, integration, system and regression tests using automation tools like Selenium Webdriver, TestNG, JUnit, Jenkins, Maven .
- Deployed web servers such as Apache and Nginx and monitored their performance regularly.
- Tuned web servers such as Apache or Nginx for better scalability and reliability of applications.
- Worked with cross-functional teams to achieve goals.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Cloud Infra Support Engineer
Tech Mahindra Allyis
Hyderabad
05.2019 - 05.2020
- Communicated with clients to understand system requirements.
- Provided technical guidance for system development and troubleshooting.
- Planned, implemented, and integrated updated system-oriented projects.
- Automated deployment process by integrating Jenkins with other relevant AWS services.
- Responsible for Build and Release Management, Deployment Management, Environment Management, Incident Management, and main contact POC for Build and Release.
- Implemented continuous integration processes within the development environment leveraging Jenkins pipelines.
- Created Jenkins jobs for automated build processes with email notifications.
- Automated the deployment process using Jenkins CI and CD pipeline.
- Utilized version control systems such as Git and SVN to manage source code changes throughout development process.
- Utilized version control tools like GIT and SVN for tracking changes made during development cycle.
- Troubleshooting day-to-day build and deployment issues in various environments.
- Expertise in AWS cloud administration, which includes services like EC2, VPC, S3, ELB, auto scaling, AMI, snapshots, IAM, RDS, Route 53, CloudWatch, SNS, CloudTrail, and security groups.
- Setting and managing the Linux servers on Amazon EC2, and configuring alarms for CPU utilization.
Cloud DevOps Engineer
Spectromax Technology Solutions
Chennai
10.2016 - 04.2019
- Connected a continuous integration system with an SVN version control repository.
- Continually build as the check-ins come from the developer.
- Performed all necessary day-to-day SVN support for different projects.
- Implemented and maintained the branching and build/release strategies utilizing SVN source code management.
- Experience with Jenkins for continuous integration and for end-to-end automation for all the builds and deployments.
- Hands-on experience with AWS services like EC2, EBS, ELB, S3, RDS, VPC, Route 53, CloudWatch, IAM, and Auto Scaling in a highly available and scalable environment.
- I intensively worked and used AWS EC2 to launch Ubuntu servers.
- Used Amazon S3 buckets to store the log files and backup files for further analysis.
- Used IAM to create new accounts, roles, and groups.
- Set up the Elastic Load Balancer for distributing traffic among multiple servers.
- Responsible for maintaining and administering AWS resources.
- Responsible for EC2 instance creation, both using the AWS EC2 dashboard.
- Created Docker images from the Docker file in different environments.
- worked on a Docker container to create Docker images for different environments.
- Developed automation processes for deploying and managing applications on cloud-based platforms.
- Created scripts to automate the process of monitoring system performance.
- Participated in daily standup meetings with DevOps team to discuss tasks and progress.
- Performed troubleshooting activities related to application deployments in production environment.
- Monitored server resources utilization and optimized them accordingly.
Education
Information Technology
JNTU Hyderbad
07-2012
Skills
- Version Control : Git and Git Lab
- Build Tool : Maven
- CI Tools : Jenkins, Run Deck
- Ticketing Tool : Jira, Service Now, Redmine
- Web/Application servers : Apache Tomcat, Nginx
- Scripting Languages : Shell, Python (basic)
- Cloud : AWS, Azure, Openstack cloud
- Operating Systems : Linux, Ubuntu, Windows,Centos, Redhat
- Code Quality Management : Sonarqube, Veracode Scanner
- Artifactory Repository Manager : Nexus, Jfrog
Timeline
Sr. Technical Specialist& Observability Engineer
LTIMindtree
07.2021 - Current
Senior Site Reliability Engineer
Innova Solutions
12.2020 - 05.2021
Technical Consultant
Accolite Digital
09.2020 - 12.2020
Cloud Infra Support Engineer
Tech Mahindra Allyis
05.2019 - 05.2020
Cloud DevOps Engineer
Spectromax Technology Solutions
10.2016 - 04.2019
Information Technology
JNTU Hyderbad
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