Uriel Campos

• Participated in industry events, establishing valuable networking connections for potential business opportunities.

• Boosted customer satisfaction by providing knowledgeable assistance and recommending suitable cellular products.
• Increased accessory attachment rates through targeted suggestions that complemented customers'' device purchases seamlessly.
• Collaborated with team members to achieve collective goals, sharing best practices for sales success and customer service excellence.
• Enhanced sales figures with persuasive communication skills, tailored product presentations, and timely followups.

Cellular sales training

• Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
• Developed a comprehensive understanding of product offerings and effectively communicated this knowledge to potential buyers, helping them make informed decisions.
• Contributed to a positive work environment by collaborating with team members and offering support when needed.
• Stayed up-to-date on industry trends and competitor activities, adjusting sales tactics accordingly for continued success.

• Contributed to store''s positive reputation by delivering exceptional service experiences that exceeded customer expectations consistently.
• Opened/closed the retail locations securely adhering to company protocols for cash handling procedures.
• Developed loyal customer base by establishing rapport, understanding individual needs, and providing personalized shopping experiences.

• Analyzed sales data to identify opportunities for improvement and created action plans to capitalize on those opportunities.
• Facilitated cross-functional collaboration between sales, marketing, product development, and customer success teams for seamless execution of company-wide initiatives.
• Aligned sales strategies with company objectives to drive overall business.

• Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
• Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
• Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
• Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.