Urja Garg
Navi Mumbai
Summary
Healthcare Consultant with 3+ years of experience delivering advisory, cost optimization, and operational improvement projects across hospitals and healthcare organizations. Proven track record in stakeholder engagement, business research, report development, and process enhancement. Skilled in Excel-based analytical assessment, KPI evaluation, and client workshop delivery.
Overview
6
6
years of professional experience
Work History
Associate Consultant- Healthcare Advisory
PwC, India
07.2023 - 04.2025
• Delivered ~10 consulting engagements for 4 leading healthcare providers including operational excellence, cost optimization, and market feasibility assessments.
• Improved hospital EBITDA by ~5–6% through manpower restructuring, supply chain benchmarking, and expense analysis.
• Conducted operational audits of clinical and non-clinical departments, identifying efficiency gaps and supporting implementation improvements.
• Tracked and analyzed KPIs through Excel dashboards to support leadership decision-making.
• Supported business development through proposal creation, scoping, and solution pitching.
• Built and delivered client presentations summarizing findings and implementation roadmaps.
• Facilitated staff workshops to enable change adoption and process standardization.
• Delivered projects across multiple regions in India with flexibility for onsite travel.
• Mentored interns and junior team members in audit methodology, data analysis, manpower optimization, and dashboard design.
Consulting Intern- Healthcare Advisory
PwC, India
07.2022 - 07.2023
Clinical Documentation Specialist (Remote)
ScribeEMR Systems Private Ltd
11.2021 - 12.2022
• Documented real-time patient encounters for US physicians with high accuracy.
• Streamlined EHR documentation workflows and improved provider efficiency.
Medical Scribe
IDS Infotech Ltd
Mohali
09.2019 - 10.2021
• Supported US healthcare providers with real-time patient documentation, reducing administrative burden.
Education
MBA - Healthcare Management
Chitkara University
Punjab07-2023
B. Pharmacy -
Chitkara University
Punjab06-2019
Skills
- Operational auditing
- Cost optimization
- Stakeholder management
- Cross-functional collaboration
- Effective communication
- Client engagement
- Mentorship
- Client presentation delivery
- Proposal writing
- Data analysis
- Industry knowledge
- Market research
- SOP review
Key Projects
• Cost Optimization Program: Identified cost-saving opportunities contributing to ~5–6% EBITDA improvement.
• Operational Efficiency Audit: Assessed workflows and SOP alignment, enabling performance benchmarking.
• Manpower Rationalization Study: Conducted staffing analysis and restructuring using utilization metrics.
Key Achievements
• Delivered 10+ consulting projects across major healthcare institutions.
• Supported client workshops and implementation activities.
• Mentored new joiners in audit and reporting processes.
Languages and Interests
English, Hindi, Punjabi
Interests: Dance, Travel and Food Discovery
Timeline
Associate Consultant- Healthcare Advisory
PwC, India
07.2023 - 04.2025
Consulting Intern- Healthcare Advisory
PwC, India
07.2022 - 07.2023
Clinical Documentation Specialist (Remote)
ScribeEMR Systems Private Ltd
11.2021 - 12.2022
Medical Scribe
IDS Infotech Ltd
09.2019 - 10.2021
MBA - Healthcare Management
Chitkara University
B. Pharmacy -
Chitkara University