Urmila
New Delhi
Summary
Dynamic Clinic Manager with a proven track record at 360 Wellness Clinic, driving revenue growth and enhancing customer service. Expert in operational management and financial planning, I excel at multitasking and implementing quality improvement initiatives, ensuring high standards of safety and efficiency in clinic operations.
Overview
9
9
years of professional experience
Work History
Clinic Manager
360 Wellness Clinic
Gurugram
02.2024 - Current
- Operational Management
1. Clinic operations and workflow management
2. Staff supervision and training
3. Inventory management and supply chain optimization - Financial Management
1. Budgeting and financial planning
2. Revenue growth and cost control
3. Managing billing processes
- Quality and Compliance
1. Maintaining high standards of quality and safety
2. Implementing quality improvement initiatives
Counselor
Derma Arts Clinic
New Delhi
11.2021 - 02.2024
- Met with individual in-house & out-house clients to understand what the specific requirements.
- Responsible for assigned sales targets (monthly, quarterly and annually).
- Goals set for centre month on month, maintaining relationship with target customers, customer service, ensuring high rate of return on investment, sales support and sales.
- Identifying and networking with prospective clients: generating business from existing accounts achieving profitability and increasing sales growth.
- Handle all accounts work related to clinic (Purchases, Sales, Petty cash)
- Maintain and update records related to clients and bills
Front Office Coordinator
Clinic Dermatech
New Delhi
01.2019 - 11.2021
- Maintain and update records related to clients and bills
- Handle properly Revenue
- Handle Stock
- Handle all accounts work related to clinic (Purchases, Sales, Petty cash)
- Handle all repairing work related to clinic.
- In 2020 got promoted as Accounts & Administration Executive.
- Handle the Stock Audit
- Prepare the Audit Reports timely & submitted to Senior Managers
- Handle bank reconciliation
- Update the Branch Transfer entry in Tally
Guest Relation Executive
VLCC Health Care Ltd.
New Delhi
02.2016 - 01.2019
- Manage Administrating work & Sales
- Daily cash handling & Maintain Daybook.
- Maintain and update records related to clients and bills in software CLM.
- Maintain records of amount received and paid.
- Manage petty cash.
- Maintain Stock and update in software Go Global.
Education
Diploma in Office Automation & Publishing -
Rajeev Gandhi Computer Saksharta Mission
01.2016
Bachelors Of Art - Office automation and secretarial practice
Delhi University
New DelhiSenior Secondary Examination - Class XII
Govt. Girls Sr Sec School No.1
New DelhiHigher Secondary Examination - Class XI
Govt. Girls Sr Sec School No.1
New DelhiSkills
- Revenue growth
- Customer service
- Ability to multitask
- Ability to learn quickly
- Computer skills
Hobbies and Interests
- Exploring new places
- Love to listen music
Languages
- Hindi
- English
Personal Information
Date of Birth: 08/06/94
Timeline
Clinic Manager
360 Wellness Clinic
02.2024 - Current
Counselor
Derma Arts Clinic
11.2021 - 02.2024
Front Office Coordinator
Clinic Dermatech
01.2019 - 11.2021
Guest Relation Executive
VLCC Health Care Ltd.
02.2016 - 01.2019
Diploma in Office Automation & Publishing -
Rajeev Gandhi Computer Saksharta Mission
Bachelors Of Art - Office automation and secretarial practice
Delhi University
Senior Secondary Examination - Class XII
Govt. Girls Sr Sec School No.1
Higher Secondary Examination - Class XI
Govt. Girls Sr Sec School No.1
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