Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Languages
Personal Information
Timeline
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Urmila

New Delhi

Summary

Dynamic Clinic Manager with a proven track record at 360 Wellness Clinic, driving revenue growth and enhancing customer service. Expert in operational management and financial planning, I excel at multitasking and implementing quality improvement initiatives, ensuring high standards of safety and efficiency in clinic operations.

Overview

9
9
years of professional experience

Work History

Clinic Manager

360 Wellness Clinic
Gurugram
02.2024 - Current
  • Operational Management
    1. Clinic operations and workflow management
    2. Staff supervision and training
    3. Inventory management and supply chain optimization
  • Financial Management
    1. Budgeting and financial planning
    2. Revenue growth and cost control
    3. Managing billing processes
  • Quality and Compliance
    1. Maintaining high standards of quality and safety
    2. Implementing quality improvement initiatives

Counselor

Derma Arts Clinic
New Delhi
11.2021 - 02.2024
  • Met with individual in-house & out-house clients to understand what the specific requirements.
  • Responsible for assigned sales targets (monthly, quarterly and annually).
  • Goals set for centre month on month, maintaining relationship with target customers, customer service, ensuring high rate of return on investment, sales support and sales.
  • Identifying and networking with prospective clients: generating business from existing accounts achieving profitability and increasing sales growth.
  • Handle all accounts work related to clinic (Purchases, Sales, Petty cash)
  • Maintain and update records related to clients and bills

Front Office Coordinator

Clinic Dermatech
New Delhi
01.2019 - 11.2021
  • Maintain and update records related to clients and bills
  • Handle properly Revenue
  • Handle Stock
  • Handle all accounts work related to clinic (Purchases, Sales, Petty cash)
  • Handle all repairing work related to clinic.
  • In 2020 got promoted as Accounts & Administration Executive.
  • Handle the Stock Audit
  • Prepare the Audit Reports timely & submitted to Senior Managers
  • Handle bank reconciliation
  • Update the Branch Transfer entry in Tally

Guest Relation Executive

VLCC Health Care Ltd.
New Delhi
02.2016 - 01.2019
  • Manage Administrating work & Sales
  • Daily cash handling & Maintain Daybook.
  • Maintain and update records related to clients and bills in software CLM.
  • Maintain records of amount received and paid.
  • Manage petty cash.
  • Maintain Stock and update in software Go Global.

Education

Diploma in Office Automation & Publishing -

Rajeev Gandhi Computer Saksharta Mission
01.2016

Bachelors Of Art - Office automation and secretarial practice

Delhi University
New Delhi

Senior Secondary Examination - Class XII

Govt. Girls Sr Sec School No.1
New Delhi

Higher Secondary Examination - Class XI

Govt. Girls Sr Sec School No.1
New Delhi

Skills

  • Revenue growth
  • Customer service
  • Ability to multitask
  • Ability to learn quickly
  • Computer skills

Hobbies and Interests

  • Exploring new places
  • Love to listen music

Languages

  • Hindi
  • English

Personal Information

Date of Birth: 08/06/94

Timeline

Clinic Manager

360 Wellness Clinic
02.2024 - Current

Counselor

Derma Arts Clinic
11.2021 - 02.2024

Front Office Coordinator

Clinic Dermatech
01.2019 - 11.2021

Guest Relation Executive

VLCC Health Care Ltd.
02.2016 - 01.2019

Diploma in Office Automation & Publishing -

Rajeev Gandhi Computer Saksharta Mission

Bachelors Of Art - Office automation and secretarial practice

Delhi University

Senior Secondary Examination - Class XII

Govt. Girls Sr Sec School No.1

Higher Secondary Examination - Class XI

Govt. Girls Sr Sec School No.1

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