MS Cit, MS Office
Urmila Shinde
Front Desk Officer
Pune,MH
Summary
To work in a challenging and fast paced environment, leveraging my current knowledge and fostering creativity, with many learning opportunities. Intend to build a career with leading corporate of Hi-Tech Environment with committed & dedicated people, which will help me to explore myself fully and realize my potential and willing to work as a key player in challenging & creative environment.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
Mahindra & Mahindra Ltd.
03.2021 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in/out process along with their Asset Management as per ICMS Policy.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Preparation of MIS presentation & Managing database for billing, attendance, payroll for Security department.
- Handled sensitive information for visitors, employees, Security Guards with confidentiality, adhering to company privacy guidelines.
- Escorting New Joiners and maintaining data base as per their allotted locations as per received E mail request from management with their belongings data record.
- Managing Entry book register for various Visitors (Suppliers, Contractors) and routing them to their required department.
- Maintaining Lost & Found book & distributing the things as per verification with Admin.
- Preparing and allocating Gate pass for outsiders & re-collecting the same, post their task completion
- Monitoring the work area and ensuring the safe workplace for all lady employees with admin officers with sampling verification.
- Maintaining Daily & Monthly visitor’s reconciliation & inspection for material movement as per the Challan records.
- Maintaining the feedback database received from outsiders and providing the same to Management.
Education
MBA -
YCMO University
Pune 04.2001 -
Bachelor of Arts - -
YCMO
Pune 04.2001 -
H.S.C. - -
Sundarbai Rathi School
Pune 04.2001 -
S.S.C - -
Sundarbai Rathi School
Pune 04.2001 -
Skills
Customer Service
Guest Relations
Front Office Management
Office Administration
Sensitive information handling
Confidentiality handling
Staff Management
Customer and client relations
Documentation And Reporting
Team building
Software
Tally ERP 90
Languages
English
Advanced (C1)
Marathi
Advanced (C1)
Hindi
Advanced (C1)
Timeline
Front Desk Receptionist
Mahindra & Mahindra Ltd.
03.2021 - Current
MBA -
YCMO University
04.2001 -
Bachelor of Arts - -
YCMO
04.2001 -
H.S.C. - -
Sundarbai Rathi School
04.2001 -
S.S.C - -
Sundarbai Rathi School
04.2001 -
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