URMILA UDAY HODGE

• 6 months work experience as a student clerk
• Operating and maintaining office machines, including computers, printers and fax machines
• Resolving technical issues with office equipment and placing service calls depending on the requirements
• Forwarding calls to the appropriate personnel and receiving messages
• Answering client questions and resolving issues or complaints via phone or email with colleagues

• Take an appointment with the vendors, Businessmen and Customers to accomplish the target of sale
• Furnish on line and through mails the informations on supplement
• Ensure the shipping and quick home delivery
• Collect the payments through on line, banking implements and credit cards.

• Achieving the monthly sales targets, assigned for various products and services
• Cross sell assets and fee products
• Follow the various internal guidelines and procedures of the bank
• Ensure customer satisfaction through regular engagement.

To acquire CASA, Salary accounts and cross sell multiple banking products.

Key Accountability: The key accountability of the Sales Officer is to acquire new clients around the branch catchment area, build relationship, build Liability Book & generate revenue through cross sell of various banking products.