Urmimala Dasgupta
Kolkata
Summary
Content Specialist with 4+ years of experience in content management, digital publishing, metadata tagging, UAT, and SEO-driven content optimization. Experienced in Adobe Experience Manager (AEM), GitLab, content migration, proofreading, and cross-functional collaboration for global clients across multiple regions.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Content Specialist
PricewaterhouseCoopers
06.2021 - 10.2025
- Updated, formatted, and published complex digital content using Adobe Experience Manager (AEM) for multiple global projects.
- Conducted content migration from fragmented legacy systems to integrated, user-friendly platforms.
- Supported enterprise knowledge publishing workflows by structuring, validating, and deploying client-facing documentation.
- Managed metadata tagging and content mapping to improve SEO and site structure.
- Performed detailed functional testing (UAT) to ensure quality, accuracy, and compliance with client standards.
- Reported UAT-related issues in GitLab.
- Collaborated with cross-functional teams to deliver competitor research and courseware mapping for strategic insights.
- Proofread and edited audit reports, newsletters, and training modules for Denmark and Australia territories.
- Designed basic instructional content, including creating storyboards and structuring e-learning modules.
- Contributed to the Proofreading Pool and collaborated with US Phoenix Redaction team, ensuring documents were sanitized for client confidentiality.
- Maintained high standards of content quality, consistency, and user experience.
- Coordinated with cross-regional stakeholders to validate, publish, and maintain structured documentation.
Freelance Transcriber & Translator
Reconnect Infomedia
08.2018 - 05.2021
- Translated and transcribed survey recordings in English, Hindi, and Bengali for market research reports.
- Delivered high-quality online content for various clients.
Trainee
Contact Base
07.2019 - 11.2019
- Studied the livelihood of folk artists in Rajasthan as part of the Art for Livelihood initiative.
- Conducted workshops to transmit Bengal folk art and culture with school students.
- Involved in documentation, translation, and content writing for theatre-based workshops on peace-building and child rights.
Education
Master of Arts (M.A.) - Comparative Literature
Jadavpur University
Kolkata01.2019
Bachelor of Arts (B.A.) - Comparative Literature
Jadavpur University
Kolkata01.2017
Higher Secondary -
South Point High School
Kolkata01.2014
Secondary -
South Point High School
Kolkata01.2012
Skills
- Content Management Systems (Adobe Experience Manager – AEM)
Content Migration & Publishing
Metadata Tagging & Taxonomy
SEO Content Optimization
User Acceptance Testing (UAT)
GitLab Issue Tracking
Content Proofreading & Editing
Digital Documentation
Instructional Content Design
Cross-functional Collaboration
Certification
Participated in national seminar on Nation, Identity and Creative Expression, Jadavpur University, 2019
Languages
- Hindi
- Bengali
- Nepali
- English, proficient in reading & writing
- Hindi, proficient in reading & writing
- Bengali, proficient in reading & writing
- Nepali, proficient in reading & writing
Activities
- Avid cinephile.
- Volunteered as a teacher for 7 years.
Timeline
Content Specialist
PricewaterhouseCoopers
06.2021 - 10.2025
Trainee
Contact Base
07.2019 - 11.2019
Freelance Transcriber & Translator
Reconnect Infomedia
08.2018 - 05.2021
Master of Arts (M.A.) - Comparative Literature
Jadavpur University
Bachelor of Arts (B.A.) - Comparative Literature
Jadavpur University
Higher Secondary -
South Point High School
Secondary -
South Point High School