Uroosa Alavi

• Conducted comprehensive medical history assessments with clients via video and telephonic consultations.

• Accurately documented patient medical information and completed digital medical history forms with zero-error standards.

• Trained and mentored new trainees on medical documentation, tele-consultation process, and data accuracy protocols.

• Ensured smooth workflow by coordinating with internal teams for case clarifications and process updates.
• Maintained professional, empathetic communication with clients to ensure clarity and comfort during medical interviews.
• Recognized with Best Doctor Award (twice) for exceptional performance, accuracy, and patient handling quality.

• Completed consultations with patients for treatment plan.
• Collaborated with Type professional to plan dental treatments.
• Created individualized dental care plans for patients.
• Communicated one-on-one with patients during consultative appointments to explain treatment plan and educate on upcoming procedures.
• Educated patients and families about dental issues and proper oral care to prevent dental decay and disease.

• Completed consultations with patients for treatment plan.
• Collaborated with Type professional to plan dental treatments.
• Created individualized dental care plans for patients.
• Communicated one-on-one with patients during consultative appointments to explain treatment plan and educate on upcoming procedures.

• Documented medical histories, concerns, and changes in patient's condition
• Helped to maintain meticulous medical records, and made changes when necessary
• Maintained electronic health record.

• Performed routine dental examinations and checkups
• Educated patients about proactive dental care, plaque control, and treatment options
• Processed dental X-Rays and efficiently used other office equipment
• Recorded patient dental histories and noted patient concerns.

• Performed routine dental examinations and checkups
• Offered state of the art procedures with the highest level of care possible
• Brought forth a passion for dentistry and a committment to patient satisfaction
• Brought forth expertise in root canals, extractions, crowns, and dentures
• Collaborated with staff to provide the highest level of patient care.