URVASHI KUMAR
DELHI
Summary
Dynamic sales professional with a proven track record at WIPRO, excelling in client account management and goal tracking. Adept at motivating teams to exceed sales targets while leveraging strong problem-solving skills. Recognized for developing impactful promotional strategies that drive revenue growth and enhance customer satisfaction.
Overview
9
9
years of professional experience
Work History
Sales Coordinator FMCG
SOPORUS FOOD AND DRINK PVT LTD
DELHI
03.2025 - 02.2026
- Coordinated sales activities across regional teams to enhance communication and collaboration.
- Managed inventory levels to ensure product availability for customer demands.
- Assisted in developing promotional materials and sales presentations for product launches.
TEAM LEADER, SALES OPERATIONS
WIPRO
DELHI
04.2021 - 01.2025
- Provided daily direction and guidance to team members in Sales Operations.
- Developed methods for tracking progress against goals set by management.
- Motivated sales professionals by delivering positive reinforcement and constructive feedback.
- Conducted market research and reported on competitors.
SALES TEAM SUPERVISOR
PINE LABS
DELHI
02.2018 - 04.2020
- Established ambitious goals for employees to promote achievement and surpass business targets.
- Resolved customer service issues or escalated them as necessary.
- Conducted market research and reported on competitors.
SALES ASSOCIATE
AIRPORT TEMINAL 3
DELHI
03.2017 - 01.2018
- Answered customer inquiries regarding product features, pricing, and availability.
- Developed promotional strategies to increase sales volume.
- Helped customers find specific products, answered questions, and offered product advice.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Handled customer complaints in a professional manner.
- Worked effectively in team environments to make the workplace more productive.
Education
Teacher Training -
Gwalior College
GWALIOR05.2017
Bachelor of Arts -
DELHI UNIVERSITY
DELHI03.2015
High School Diploma -
DAV PUBLIC SCHOOL
KARKARDOOMA03.2012
Skills
- Client account management
- Promotional support
- B2B sales and customer service
- Goal tracking
- Sales goals attainment
- Problem-solving skills
- Payment processing
- Retail loss prevention
- Outgoing personality
Languages
- English
- Japanese
- Hindi, First Language
- English, Intermediate (B1)
- Japanese, Elementary (A2)
Activities
- Professional Activities
- Internships
- Freelance projects
- Extracurricular Activities
- Membership in student organizations or clubs
- Sports teams basketball
- Volunteer work or community service feeding 100 dogs daily
Timeline
Sales Coordinator FMCG
SOPORUS FOOD AND DRINK PVT LTD
03.2025 - 02.2026
TEAM LEADER, SALES OPERATIONS
WIPRO
04.2021 - 01.2025
SALES TEAM SUPERVISOR
PINE LABS
02.2018 - 04.2020
SALES ASSOCIATE
AIRPORT TEMINAL 3
03.2017 - 01.2018
Teacher Training -
Gwalior College
Bachelor of Arts -
DELHI UNIVERSITY
High School Diploma -
DAV PUBLIC SCHOOL