Urvi Dodhia
Jamnagar
Summary
Dynamic and results-oriented professional with a proven track record at eLanguageworld, adapt in task prioritization and team building. Leveraged multitasking abilities to enhance productivity and performance, achieving significant customer satisfaction. Skilled in time management and strategic business development, consistently meeting and exceeding established goals.
Overview
8
8
years of professional experience
Work History
Process Coordinator
eLanguageworld
Jamnagar
03.2024 - Current
- Assigned tasks to the production team and monitored productivity, performance and task completion.
- Monitored performance metrics to ensure compliance with established standards.
- Identified needs of customers promptly and efficiently.
- Organized and coordinated team meetings to discuss project progress and objectives.
Admin Executive in Revenue & Operations
Egniol Services Private Limited
Ahmedabad
07.2023 - 01.2024
- Managed customer relationship management.
- Generated a link through Razorpay for delivering sales.
- carried out a clearance report of daily sales with the accounting team.
- Prepared the daily sales report under the categories of products, services, and branches.
- Handled sales issue and provided complimentary services to the customers.
Business Development Executive
Starline Solutions
Ahmedabad
12.2021 - 06.2023
- Participated in meetings with senior executives to discuss strategic objectives related to business development initiatives.
- Developed growth plans by identifying key clients, key targets, and priority service lines.
- Authorized credentials for clients for their subscriptions.
- Encouraged clients for their renewals.
- Performed inbound and outbound calls for sales generation, and delivered information about the company software.
- Generated new leads through a social media campaign.
- Consulted around 100 clients in a month and encourage them for further renewals.
Lecturer
Radhika Education
Jamnagar
06.2017 - 04.2021
- Implemented innovative teaching strategies to accommodate diverse student needs and learning styles.
- Developed syllabi, lesson plans and lecture materials for courses taught.
- Conducted regular assessment of student performance through assignments, tests, and examinations to monitor progress and provide timely feedback.
- Created a positive learning environment by actively engaging with all students during class time.
- Actively participated in faculty meetings, sharing insights and strategies for improving teaching effectiveness and student learning outcomes.
Education
Advanced Certification in Digital Marketing - Digital Marketing
UpGrad
India01-2023
Master Of Commerce - Accounting And Finance
GHG Commerce College
Jamnagar05-2019
Bachelor of Commerce - Accounting
GHG Commerce College
Jamnagar03-2017
Skills
- Task prioritization
- Reliability
- Team building
- Time management
- Multitasking Abilities
Languages
English
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Gujarati
Proficient (C2)
C2
Timeline
Process Coordinator
eLanguageworld
03.2024 - Current
Admin Executive in Revenue & Operations
Egniol Services Private Limited
07.2023 - 01.2024
Business Development Executive
Starline Solutions
12.2021 - 06.2023
Lecturer
Radhika Education
06.2017 - 04.2021
Advanced Certification in Digital Marketing - Digital Marketing
UpGrad
Master Of Commerce - Accounting And Finance
GHG Commerce College
Bachelor of Commerce - Accounting
GHG Commerce College
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