Urvisha Amodwala

• Spearhead business development initiatives as a Senior Associate in the Core Business division.
• Proactively pursue assigned leads and orchestrate strategic meetings with potential B2B clients to secure deals and drive revenue growth for the company.
• Leverage extensive field experience to generate new business opportunities from existing and untapped clients, while devising innovative project strategies informed by thorough market research.
• Demonstrate expertise in our suite of products, delivering compelling presentations and demonstrations to showcase their features and functionalities to prospective leads.
• Play a pivotal role in negotiating terms, preparing quotes, and ensuring timely follow-up to facilitate the closure of deals and achieve business targets.
• Identify and cultivate strategic alliances and partnerships that align with our core business objectives, contributing to the expansion and diversification of our client portfolio.
• Drive forward the company's growth objectives by surpassing assigned business targets and proactively seeking out new avenues for business expansion and revenue generation.
• Adapt quickly to evolving project landscapes, creating specialized documentation as needed to navigate new scenarios and facilitate project progression.
• Hold a key role as a senior member of the team, contributing insights, mentorship, and leadership to junior associates, while maintaining a collaborative and supportive work environment.
• Embrace extensive travel across the country to engage with clients, demonstrate our products, and build lasting relationships, demonstrating passion, enthusiasm, and professionalism in all interactions.
• Exhibit strong personal attributes including patience, resilience, and a steadfast commitment to achieving long-term success in the competitive business development landscape.

• Started as a Business Development Associate, engaging with customers to schedule and conduct product demos, both in-home and at our tuition centers, effectively explaining Byju's coaching methodology.
• Transitioned into a leadership role as a Team Leader, overseeing a team of associates and guiding them to achieve weekly targets.
• Successfully achieved and exceeded targets, with a notable achievement of surpassing a target of 1 crore 52 lakhs.
• Demonstrated exceptional sales acumen and negotiation skills, consistently closing deals and contributing to revenue growth.
• Acted as a bridge between customers and the company, ensuring a seamless experience and addressing any concerns or queries promptly.

Key Achievements:

• Exceeded sales targets consistently, showcasing a track record of success in a performance-driven environment.
• Played a pivotal role in mentoring and coaching team members, contributing to their professional development and the overall success of the team.

• Led key account management initiatives, overseeing relationships with audiologists and ensuring their needs were met promptly and effectively.
• Managed and maintained inventory levels of hearing aid stock, ensuring timely delivery and replenishment to meet customer demand.
• Acted as a liaison between the company and key accounts, addressing any concerns or issues and fostering a positive and collaborative working relationship.
• Oversaw a team of professionals, providing guidance, support, and mentorship to ensure team cohesion and productivity.Set and monitored team revenue targets, implementing strategies to drive sales and achieve business objectives.Cultivated a positive work environment, promoting teamwork, motivation, and professional development among team members.

Key Achievements:

• Successfully maintained and strengthened relationships with key accounts, leading to increased customer satisfaction and loyalty.Implemented efficient inventory management processes, resulting in improved stock availability and reduced lead times for customers.
• Exceeded revenue targets consistently, demonstrating strong leadership and sales management skills.

• Handling inbound and outbound customer inquiries via phone, email, and live chat.
• Providing accurate information about our products, services, and policies to customers.
• Assisting customers with policy-related queries, claims processing, and policy renewals.
• Resolving customer complaints and issues in a timely and professional manner.
• Collaborating with other departments, such as sales and claims, to ensure seamless customer experiences.
• Maintaining detailed records of customer interactions and transactions in our CRM system.
• Proactively identifying opportunities to improve customer satisfaction and operational efficiency.
• Adhering to company policies, procedures, and regulatory requirements at all times.
• Participating in training sessions and staying updated on product knowledge and industry developments.