Urvashi kuwarbi
Greater Noida
Summary
Resourceful professional in administrative management known for high productivity and efficient task completion. Possess specialized skills in workflow coordination, staff supervision, and process improvement. Excel in communication, leadership, and problem-solving to enhance team performance and achieve organizational goals.
Overview
9
9
years of professional experience
Work History
Coordinator
KUWARBI
HALDWANI
10.2021 - 10.2024
- Recruited, interviewed and selected employees to fill vacant roles.
- Managed day-to-day operations of the department including scheduling tasks and assigning duties.
- Resolved customer complaints in a timely manner while upholding company standards.
- Identified needs of customers promptly and efficiently.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Completed day-to-day duties accurately and efficiently.
Customer Service Representative
Samsung
Greater Noida
04.2016 - 01.2018
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
B.P.Ed
Lucknow Unirversity
Lucknow08-2023
Master of Science - Zoology
Kumaun University
Haldwani03-2016
High School Diploma -
Kendriya Vidyalaya Sangathan
Haldwani03-2009
Skills
- Interpersonal communication
- Problem solving
- Time management
- Excellent communication
- Office management
- Leadership development
- Continuous improvement
- Recruitment
- Budget planning
- Communication skills
- Customer complaint resolution
- Team collaboration
Accomplishments
- National Player In Field Hockey 2014 to 2016
- University Field Hockey/Kho Kho player 2015 to 2016
Timeline
Coordinator
KUWARBI
10.2021 - 10.2024
Customer Service Representative
Samsung
04.2016 - 01.2018
B.P.Ed
Lucknow Unirversity
Master of Science - Zoology
Kumaun University
High School Diploma -
Kendriya Vidyalaya Sangathan
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