Usha Binigeri

A highly experienced and professionally qualified individual with over 11 years in the field of Software Quality Assurance. Demonstrated expertise in managing and improving quality processes across various standards and models, including ISO 9001:2015, ISMS 27001:2013, CMMI for Development (L3), and CMMI for Services (L5). Proven ability to lead and manage process excellence teams, ensuring compliance and continuous improvement.

• Quality Management Systems: Extensive knowledge and hands-on experience with Quality Management Systems, ensuring adherence to ISO 9001:2015 and ISMS 27001:2013 standards.
• CMMI Expertise: Trained on CMMI L5 SVC Version 1.3 model and CMMI L3 DEV & SVC 3.0 Model. Expertly conducted internal audits and delivered comprehensive internal auditor training. Participated as a Functional Area Representative (FAR) in CMMI ML3 SCAMPI B and CMMI ML5 SCAMPI A appraisals. Successfully handled CMMI appraisals for L3 Development and Services (V2.0) as the Lead of the SQA team and drove the role of Organization Coordinator for CMMI appraisals in December 2022 in KPMG. Served as an Appraisal Team Member (ATM) in CMMI ML3 Model 3.0 appraisals in KPMG August’2024.
• Training and Development: Facilitated training sessions on ISO 9001:2015, ISO 27001:2013, and CMMI models, enhancing team capabilities and knowledge.
• Leadership: Led the Software Quality Assurance (SQA) team as lead, driving quality initiatives and ensuring successful appraisals and sustainment.

• Facilitated Projects/Support Function Teams for CMMI V2.0 L3 Appraisals Certification: Led the support for project and support function teams during CMMI Version 2.0 Level 3 appraisal certifications.
• Supported Process Writing and Improvement for CMMI DEV & SVC L3: Directed the documentation and enhancement of software development and service delivery processes in alignment with CMMI Level 3 standards.
• Conducted Internal Audits to Check Compliance Against CMMI: Regularly led assessments to ensure compliance with CMMI practices within the organization.
• Conducted SQA Review, Configuration, and Baseline Audit on Software Projects: Oversaw the review of project artifacts, configurations, and baselines to ensure quality and adherence to standards.
• PMP Review: Participated in project management process reviews to evaluate project planning and execution.
• Monitored Processes and Ensured Adherence to Required Standards: Supervised ongoing processes to ensure compliance with established quality standards.
• Created Templates and Checklists for Various Processes: Developed templates and checklists to guide project teams.
• Maintained, Upgraded, and Ensured Implementation of the Organizational Quality Management System: Managed the quality management system and drove continuous improvement.
• Collected Data, Analyzed Metrics, and Reported Findings: Gathered relevant data, analyzed metrics, and provided insights to senior management and project teams.
• Facilitated Training on Quality Management System (QMS) and Internal Audit: Led training sessions for professionals within the organization, covering QMS practices and internal audit methodologies to ensure team members are well-equipped with the necessary knowledge and skills.