Usha Binigeri
Bengaluru
Summary
A highly experienced and professionally qualified individual with over 11 years in the field of Software Quality Assurance. Demonstrated expertise in managing and improving quality processes across various standards and models, including ISO 9001:2015, ISMS 27001:2013, CMMI for Development and Service. Proven ability to lead and manage process excellence teams, ensuring compliance and continuous improvement
Overview
12
12
years of professional experience
1
1
Certification
Work History
Senior Associate 2
KPMG
Bengaluru
05.2022 - 12.2024
- Led a dedicated team of 2 QA professionals, ensuring high-quality software delivery across all projects, fostering a collaborative and high-performance work environment
- Conducted comprehensive QMS training sessions for team members and stakeholders, ensuring adherence to best practices and regulatory requirements
- Managed and executed key SQA activities, including working on critical KPIs, monitoring process adherence, and ensuring alignment with organizational quality objectives
- Successfully implemented and maintained quality assurance processes and standards, resulting in improved product quality and reduced defect rates
- Provided regular updates to senior management on the status of QMS activities, highlighting key metrics, achievements, and areas for improvement
- Prepared detailed reports on QA activities, ensuring transparency and informed decision-making
- Identified opportunities for process improvements and implemented effective solutions, enhancing overall efficiency and effectiveness of the QA team
- Promoted a culture of continuous improvement within the team, encouraging innovation and adoption of new QA tools and techniques
- Ensured compliance with industry standards and regulatory requirements, maintaining high standards of software quality and reliability
Senior Executive - Quality Analyst
JKTECH
Bengaluru
03.2017 - 05.2022
- Developed comprehensive risk management framework
- Streamlined and monitored quality programs to alleviate overdue compliance activities
- Conducted thorough root cause analyses on recurring defects, resulting in the implementation of effective corrective actions
- Provided detailed reports on quality metrics to senior management, enabling informed decision-making regarding process improvements
- Led root cause analysis initiatives that resulted in significant reduction in recurring defects
Auditor
Dell
Bangalore
09.2016 - 02.2017
- Engaged in process consultation, documentation, and implementation using TMMI practices.
Software Quality Assurance Engineer
Qminds Consulting Global Private Limited
Bangalore
05.2013 - 09.2016
- QMS SharePoint was established and managed.
- Drafted the SOPs based on the external/CMMI consulted suggestions.
- Prepared new templates.
Education
Bachelor of Technology - Computer Science and Engineering
Anna University
Chennai04.2011
Skills
- Quality Management Systems
- ISO 9001
- ISMS 27001
- CMMI DEV & SVC
- Internal Audits
- Internal Auditor Training
- CMMI ML3 SCAMPI B
- CMMI ML5 SCAMPI A
- CMMI Appraisals
- SQA Team Leadership
- Training and Development
- Quality Initiatives
Certification
- Six Sigma
- ATM-CMMI (Appraisal Team Member for CMMI)
Keyhighlights
- Quality Management Systems: Extensive knowledge and hands-on experience with Quality Management Systems, ensuring adherence to ISO 9001:2015 and ISMS 27001:2013 standards.
- CMMI Expertise: Trained on CMMI L5 SVC Version 1.3 model and CMMI L3 DEV & SVC 3.0 Model. Expertly conducted internal audits and delivered comprehensive internal auditor training.
- Participated as a Functional Area Representative (FAR) in CMMI ML3 SCAMPI B and CMMI ML5 SCAMPI A appraisals.
- Successfully handled CMMI appraisals for L3 Development and Services (V2.0) as the Lead of the SQA team and drove the role of Organization Coordinator for CMMI appraisals in December 2022 in KPMG.
- Served as an Appraisal Team Member (ATM) in CMMI ML3 Model 3.0 appraisals in KPMG August 2024.
- Training and Development: Facilitated training sessions on ISO 9001:2015, ISO 27001:2013, and CMMI models, enhancing team capabilities and knowledge.
- Leadership: Led the Software Quality Assurance (SQA) team as lead, driving quality initiatives and ensuring successful appraisals and sustainment.
Timeline
Senior Associate 2
KPMG
05.2022 - 12.2024
Senior Executive - Quality Analyst
JKTECH
03.2017 - 05.2022
Auditor
Dell
09.2016 - 02.2017
Software Quality Assurance Engineer
Qminds Consulting Global Private Limited
05.2013 - 09.2016
Bachelor of Technology - Computer Science and Engineering
Anna University
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