Usha Kumari
Gurugram
Summary
To obtain a challenging and responsible position where my education and work experience will be recognized as a valuable asset to contribute to the success of the enterprise.
Overview
10
10
years of professional experience
Work History
Office Assistance
Kiser Industries limited
09.2024 - Current
- Responded promptly to telephone calls or emails from constituents seeking assistance from the City Clerk's office.
- Provided assistance with basic office tasks such as photocopying, faxing, scanning.
Associate Service Consultant
Policy Bazaar Insurance Brokers private Ltd
05.2019 - 10.2021
- Company Overview: Working for Policy Bazaar provide support to customer regarding Various Insurance Policies which are offered by company
- As a Service Consultant in policy bazaar, I am handling ICICI Policy, HDFC etc, working on Ms Office, mailing, Calling outbound, inbound, Policy issuance, Coordination with issuance team etc
- Working for Policy Bazaar provide support to customer regarding Various Insurance Policies which are offered by company
Customer Care
Windshield Experts
11.2017 - 05.2019
- Resolved many calls daily by solving problems and providing customer care.
- Maintained up-to-date knowledge of company's products, services and policies and procedures related to customer care operations.
Service Coordinator
Re-Boot IT Solutions
05.2015 - 10.2017
- Toggled between multiple systems and databases to look up information and update records.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
- Facilitated training sessions for new employees on company policies and procedures.
Education
Master Connect Program -
IACM Smart Learn Ltd.
Delhi01.2015
B.Sc (Zoology) Hons. - Zoology
Shobhit University
U.P.01.2014
Senior Secondary School Examination -
Central board of Education
01.2011
Secondary School Examination -
Sarvodaya kanya Vidyalaya
01.2007
Skills
- Loyal
- Hard Working
- Office assistance
- Front office support
- Administrative assistance
Companyprofile
Working for Policy Bazaar provide support to customer regarding Various Insurance Policies which are offered by company.
Languages
- English
- Hindi
Disclaimer
I hereby declare that the information stated above is true to best of my knowledge and belief.
Job Profile
As a Service Consultant in Policy Bazaar, I am handling ICICI Policy, HDFC etc., working on MS Office, mailing, calling outbound, inbound, policy issuance, coordination with issuance team etc.
Personal Information
- Father's Name: Mr. Raja Ram Raman
- Mother's Name: Smt. Gulab Devi
- Date of Birth: 02/05/92
- Gender: Female
- Nationality: Indian
- Marital Status: Married
Timeline
Office Assistance
Kiser Industries limited
09.2024 - Current
Associate Service Consultant
Policy Bazaar Insurance Brokers private Ltd
05.2019 - 10.2021
Customer Care
Windshield Experts
11.2017 - 05.2019
Service Coordinator
Re-Boot IT Solutions
05.2015 - 10.2017
Master Connect Program -
IACM Smart Learn Ltd.
B.Sc (Zoology) Hons. - Zoology
Shobhit University
Senior Secondary School Examination -
Central board of Education
Secondary School Examination -
Sarvodaya kanya Vidyalaya
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