Usha Randive
Seawood Navi Mumbai
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Jr.Clerk
Shivkrupa Sahakari Patpedhi Ltd
Mumbai
05.2014 - 11.2022
- Prepared deposits according to established procedures.
- Assisted customers with inquiries and complaints in a professional manner.
- Organized physical files on an ongoing basis to ensure efficient retrieval times.
- Organized and maintained filing systems for confidential documents.
- Entered data into computer systems accurately and efficiently.
- Processed customer payments accurately and efficiently.
- Collaborated with team members to complete tasks efficiently and meet deadlines.
- Performed data entry tasks to update customer accounts records.
- Provided excellent customer service to ensure satisfaction.
- Verified accuracy of all paperwork prior to submission for processing.
- Answered customer inquiries via phone and email.
- Scanned documents into digital formats ensuring accuracy of content.
- Answered phones in a courteous manner while providing excellent customer service.
- Created memos, letters, emails, reports, presentations as requested by management.
- Processed payments, refunds, and exchanges accurately and efficiently.
- Processed customer orders promptly and accurately.
- Operated cash register to process cash, check, and credit card transactions.
- Supported office clerical functions using word processing and other software, email and office machines.
- Created and maintained filing systems for records, documents, and correspondence.
Education
B.com -
Tilak College (Mumbai Unversity)
Navi Mumbai India03-2011
Hsc - Commerce
Tialk College
Navi Mumbai01-2008
SSC -
Shree Narayan Guru High School
Mumbai01-2006
Skills
- Reliable
- Account updating
- Drawer balancing
- Cash Handling
- Administrative Support
- File Maintenance
- Bookkeeping
- Relationship Building
- Loan Processing
- Microsoft Office
- Document Verification
- Financial Transactions
- Business Development
- Financial Services
Languages
English
First Language
Hindi
Intermediate (B1)
B1
Marathi
Intermediate (B1)
B1
Certification
- Tally 9.0 (Oct 2008- Jan 2009)
- MS-CIT (July 2008)
Personal Profile
- Name: Usha Naresh Randive
- Date of Birth: 14/08/1990
- Address:Sai Prasad D-1/15 sec-48 Seawood Nerul Navi Mumbai 400706
Timeline
Jr.Clerk
Shivkrupa Sahakari Patpedhi Ltd
05.2014 - 11.2022
B.com -
Tilak College (Mumbai Unversity)
- Tally 9.0 (Oct 2008- Jan 2009)
- MS-CIT (July 2008)
Hsc - Commerce
Tialk College
SSC -
Shree Narayan Guru High School
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