Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
Timeline
Generic
USHA VIJAYAN

USHA VIJAYAN

Chennai

Summary

Project Management Institute (PMI) – April,2025

Credential ID: 4102535


Certified Project Management Professional (PMP) with over 10 years of experience in logistics, shipping operations, and process optimization across global markets. Adept at leading cross-functional teams, managing transshipment and cargo execution, and driving operational excellence. Seeking a challenging role in project or operations management where I can leverage my strategic execution skills, stakeholder engagement expertise, and international exposure to deliver impactful results.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Transshipment & Cargo Execution Executive

Swire Digital Centre Private Ltd
09.2024 - Current
  • Monitored all cargo transshipment connections for Swire and non-Swire operated vessels, ensuring reliable and marketable logistics products.
  • Proactively tracked transshipment connections from booking stage, identifying missing or unfeasible links and collaborating with Customer Success, Capacity, and Operations teams.
  • Managed international transshipments by analyzing booking reports and system data to resolve ETA-related issues and update connections.
  • Oversaw domestic transshipments by coordinating with local T/S teams and updating bookings before vessel departures.
  • Worked closely with the Feeder team to ensure timely and accurate schedule updates.
  • Established and implemented KPIs and visual management boards for cargo execution.
  • Reduced re-nomination costs and longstanding containers.
  • Ensured timely and accurate load/discharge list submissions and documentation (DG, Reefer, Break-bulk).
  • Minimized exceptions post-deadline, including cargo no-shows and operational disruptions.
  • Conducted bi-weekly meetings with high-level stakeholders to align on transshipment performance and strategic goals.

Commercial Executive

EMPIRE SMART FREIGHT LLC
02.2024 - 06.2024
  • Managed day-to-day tasks in Open Tonnage, Trading, and freight management.
  • Analyzed shipping needs: cargo type, volume, delivery timeline, budget.
  • Negotiated deals with Ship Owners or Charterers, determining terms like rate and voyage duration.
  • Prepared and reviewed shipping documents, including fixture recaps.
  • Stayed updated on shipping regulations, market trends, and industry developments.
  • Built and maintained relationships with Ship Owners, Charterers, and stakeholders.
  • Provided ongoing client support, ensuring smooth shipping operations.
  • Experienced in Dry bulk carriers and familiar with shipping documentation.
  • Knowledgeable about international shipping market and regulations.
  • Worked well under pressure, independently, and coordinated closely with operations.
  • Willingness to travel for client engagements and attended industry events.
  • Spearheaded initiatives aimed at expanding market share within key verticals, leading to substantial revenue growth over time.

Senior Process Associate

DHL Global Forwarding
03.2019 - 01.2024
  • Implemented CW1 to streamline operational workflows and proficient in Service Now application for optimizing IT service management and enhancing user experience.
  • Led project coordination and developed SOPs.
  • Trained new team members for efficiency and customer satisfaction.
  • Managed space allocation and carrier releases precisely.
  • Oversaw import projects across 12 stations in Germany.
  • Coordinated transport bookings with local vendors.
  • Supervised safe CFS unloading processes.
  • Updated cargo-wise system for accuracy and visibility.
  • Ensured precise cost and revenue updates for billing.
  • Maintained compliance with import/export regulations.
  • Key Clients

Analyst

Accenture
12.2016 - 03.2019
  • Conducted rigorous quality assurance for accurate reports.
  • Updated systems with precise data for integrity.
  • Produced and distributed daily reports consistently.
  • Provided strong floor support, improving team efficiency.
  • Achieved 100% on-time SLA delivery, showcasing reliability.
  • Participated in regular calibration sessions with Team Leaders and Clients for alignment.

Analyst

Wipro
12.2014 - 02.2016
  • Collected and analyzed client information.
  • Verified identity against primary sources and electoral roll.
  • Assessed client relationship profile and transaction behavior.
  • Verified clients and obtained necessary approvals.
  • Managed International Personal Banking Operations
  • Provided third-party authority as required.

Education

Master of Business Administration -

Meenakshi College of Engineering Anna University
Chennai
01.2014

Bachelor of Commerce -

SSS Jain College of Women Madras University
Chennai
04.2011

Skills

  • Project Management
  • Stakeholder communication
  • Cross-functional teamwork
  • Time Management
  • Collaborative team management
  • Effective Communication
  • Critical Thinking

Certification

Certified Project Management Professional (PMP), Project Management Institute – April 2025

Credential ID: 4102535

LANGUAGES

English (Fluent)
Tamil (Fluent)

Timeline

Transshipment & Cargo Execution Executive

Swire Digital Centre Private Ltd
09.2024 - Current

Commercial Executive

EMPIRE SMART FREIGHT LLC
02.2024 - 06.2024

Senior Process Associate

DHL Global Forwarding
03.2019 - 01.2024

Analyst

Accenture
12.2016 - 03.2019

Analyst

Wipro
12.2014 - 02.2016

Master of Business Administration -

Meenakshi College of Engineering Anna University

Bachelor of Commerce -

SSS Jain College of Women Madras University

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USHA VIJAYAN