
IT Analyst with 9+ years of experience in AutoSys administration, batch scheduling, and production support across Unix/Linux and Windows environments. Proven expertise in installation, configuration, upgrades, and migrations of AutoSys (11.x/12.x), WCC, and EEM in distributed environments. Familiar with database systems, including Oracle and SQL Server, primarily from an operational and support perspective. Experienced in job scheduling, performance monitoring, and incident management using ServiceNow, aligned with ITIL practices. Recognized with multiple client and customer impact awards for proactive support, system stability, and operational excellence.