Ushmi Shah
Gurgaon
Summary
Forward-thinking professional recognized for delivering high productivity and driving efficient, results-oriented execution. Proven expertise in team leadership, operational management, and delivering exceptional customer experiences. Strong communicator with a proactive approach to problem-solving and time management, ensuring seamless operations and cohesive team performance.
Overview
5
5
years of professional experience
Work History
Junior Manager – Live Entertainment and IPs
Paytm Insider
10.2022 - 11.2024
- Managed end-to-end execution of artist tours and intellectual properties (IPs) as part of the Paytm Insider IP team.
- Led comprehensive project workflows—including contract negotiation, manifest management, client servicing, operations, and integrated marketing solutions—for high-impact events such as India Cocktail Week, Divine’s Gunhegar Album Launch Tour, BMW Joytown, Shakti India Band Tour, and Spoken Festival.
- Oversaw on-ground sponsor partnership execution for the Arijit Singh Tour, ensuring seamless delivery of all brand commitments and activations.
Assistant Manager - Intellectual Property
Swiggy
Bangalore
11.2023 - 07.2024
- Conceptualized and executed the "Coke is Cooking – Ludhiana" food festival in collaboration with Swiggy SteppinOut, managing the event from planning to on-ground activation.
- Developed and led the end-to-end strategy for Thums Up’s first-ever pan-India Biryani Food Festival Concept.
Senior Client Services Associate
XP&D Experiential
04.2022 - 10.2022
- Successfully executed first international event for Asian Paints Elite Club in Kathmandu, Nepal, managing logistics and performances for over 20 artists.
- Co-led the Asian Paints Furnishings Launch in Delhi, overseeing end-to-end artist management for 10+ performers.
- Spearheaded guest services for Tata Motors' Avinya EV Launch at Jio Convention Centre, Mumbai, ensuring a seamless high-profile attendee experience.
- Actively contributed to key pitch presentations, providing creative direction and strategic input for major brands including Victoria’s Secret, KPMG CFO Board, Bath & Body Works, Mercedes-Benz, and Asian Paints.
Deputy Manager – Client Servicing
Shobiz Experiential Communications
04.2021 - 03.2022
Client Servicing
CAB Experiences
04.2021 - 04.2021
- Curated and delivered 1,200 gift hampers for Facebook’s marquee event Fuel for India 2020, managing the process end-to-end—from vendor coordination and creative design to sampling and pan-India logistics.
- Supported the execution of Skoda Auto Volkswagen India’s first-ever Media Night, featuring the launch of five cars; managed internal TLB, event collaterals, and media coordination with global and Indian stakeholders.
- Led execution for four consecutive editions of Critics’ Choice Awards by the Film Critics Guild & Motion Content Group, honoring excellence across films, shorts, and web series.
- Contributed to projects for major brands including Facebook (Teacher’s Day Campaign), Instagram (IGX India), Skechers Walk-a-thon, Lexus Design Awards India, Volkswagen Brand Conference, and Network18’s Tech2 Innovate IP.
Senior Executive Client Servicing
Vibgyor Brand Services Pvt. Ltd.
10.2019 - 10.2019
Executive – Client Servicing
Mercury Integrated Marketing Services Pvt. Ltd.
Internship in the Creative and Production Department
Viacom18 Motion Pictures
Education
Bachelor’s of Mass Media -
Mumbai University
Mumbai03.2017
HSC -
HSC Board
03.2014
SSC -
SSC Board
03.2012
Skills
- Event Management
- Project Co-ordination
- Client Relationship Management
- Budget Management
- Creative Direction
- Microsoft Office Expertise
Accomplishments
- 2019, Achieved ‘Star of the Month’ for May 2019 at Vibgyor Brand Services for leading a project efficiently.
- 2021, Achieved ‘Employee of the Quarter’ for Oct 2021 at Shobiz Experiential for getting recurring business to the team from the two accounts.
Social Work
Leader at The Candle Project, from 2015 to 2017 - An NGO working at Andheri Versova for teaching underprivileged children conversational English and vocational subjects like arts, sports, music, etc.
Additional Qualifications
2003-2009, Trained Classical Dancer in Mohini Attam – NALANDA UNIVERSITY 7 years of training with A Grade in the last year.
Timeline
Assistant Manager - Intellectual Property
Swiggy
11.2023 - 07.2024
Junior Manager – Live Entertainment and IPs
Paytm Insider
10.2022 - 11.2024
Senior Client Services Associate
XP&D Experiential
04.2022 - 10.2022
Client Servicing
CAB Experiences
04.2021 - 04.2021
Deputy Manager – Client Servicing
Shobiz Experiential Communications
04.2021 - 03.2022
Senior Executive Client Servicing
Vibgyor Brand Services Pvt. Ltd.
10.2019 - 10.2019
Executive – Client Servicing
Mercury Integrated Marketing Services Pvt. Ltd.
Internship in the Creative and Production Department
Viacom18 Motion Pictures
Bachelor’s of Mass Media -
Mumbai University
HSC -
HSC Board
SSC -
SSC Board
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