Summary
Overview
Work History
Education
Skills
Timeline
Generic

Utkarsh Bajpai

Noida

Summary

Skilled Service Engineer with background in maintaining and troubleshooting various types of equipment. Possess strong analytical skills, adept at identifying issues and implementing effective solutions. Committed to delivering high-quality service and fostering customer satisfaction. In previous roles, have successfully improved system performance and reduced downtime through preventative maintenance and timely repairs.

Overview

2025
2025
years of professional experience

Work History

Customer care service Engineer

Service Engineer
Noida
01.2022 - 04.2024

Experienced Service Engineer with strong expertise in EDM and WEDM machines, specializing in installation, maintenance, and troubleshooting of precision electronic equipment. Skilled in interpreting technical schematics, diagnosing faults, and optimizing machine performance. Proficient in PLC systems, servo drives, and control panel diagnostics. Known for delivering reliable field support and minimizing downtime. Actively engaged in industry events like the Business Electronics Expo at Pragati Maidan, enhancing technical knowledge and professional network. Adept at client communication, documentation, and process improvement. Committed to safety standards and continuous learning to stay ahead in the evolving electronics and manufacturing landscape.

Maintained a clean and organized workspace to promote safety and efficiency consistently.

Teleperformance

Technical Customer Support
Jaipur

Prioritized and organized tasks to efficiently accomplish service goals.Provided excellent service and attention to customers when face-to-face or through phone conversations.Maintained updated knowledge through continuing education and advanced training.

Provided support and guidance to colleagues to maintain a collaborative work environment.

Education

B.Tech - Electronics And Communication Engineering

Pranveer Singh Institute of Technology
Kanpur
05-2019

12th -

Guru Nanak Modern School
Kalyanpur, Kanpur
01-2014

High School Diploma -

Guru Nanak Modern School
Kalyanpur, Kanpur
03-2012

Skills

  • Machine optimization
  • Technical troubleshooting
  • Time management
  • Report preparation
  • Preventive Maintenance
  • Technical consulting

Timeline

Customer care service Engineer

Service Engineer
01.2022 - 04.2024

Teleperformance

Technical Customer Support

B.Tech - Electronics And Communication Engineering

Pranveer Singh Institute of Technology

12th -

Guru Nanak Modern School

High School Diploma -

Guru Nanak Modern School
Utkarsh Bajpai