Reading and Implementing Self Help Books
Utkarsh Dev
Business Analytics Specialist
Bengaluru
Summary
Detail-focused Business Analyst with knowledge in Data Science, Business Intelligence and Data Analytics. A professional experienced in meeting needs, improving processes and exceeding requirements in team environments with capability to prioritize and organize tasks, and in-depth understanding of industry concepts. Expertise in analysis and testing of business requirements to drive deployment of applications, business processes and system solutions. Perceptive and logical professional who communicates well with both technical professionals and end-users to identify and translate business requirements.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
3
3
Certificates
Work History
Business Analytics Specialist
Microsoft India (R&D) Pvt Ltd
03.2024 - Current
- Enhanced company-wide decision-making by developing comprehensive reports on key performance indicators.
- Boosted customer satisfaction levels by identifying areas of improvement and proposing actionable solutions.
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, collaborated and developed potential solutions followed by QA and deployment
- Streamlined project management with effective communication and collaboration across cross-functional teams.
- Developed PowerBI dashboard for multiple stakeholders on KPI's suggested by leadership
Business Intelligence Analyst
Microsoft
05.2022 - 02.2024
- Automated and Improved Dashboard preparation process to reduce manual workload and thus improving time efficiency by 90%
- Generated business intelligence reports to inform strategic decision-making in time and scheduled it using Power Automate, SQL and MS tools
- Tackled long existing Utilization issue problem and suggested new logic after performing Impact Analysis
- Partnered with multiple cross functional teams to understand, analyze and prescribe suggestions to improve overall Customer Success
- Successfully delivered multiple analysis report for different products, their inter dependence and parallel performance
- Designed and developed multiple Powerbi Dashboards to improve operational efficiency
- Worked on Powertools to successfully implement multiple pipelines to improve overall efficiency by 75%
Consultant - Technology
VIRTUSA CONSULTING SERVICES PVT. LTD.
06.2021 - 05.2022
- Spearheaded pipeline and revenue analysis to capture resource tagging issue, thus increasing Quarter revenue by approx. 3 Million
- Increased pipeline amount by 20-30% by operationalizing BI solutions and conducted advanced analytics to spot opportunities and strengths
- Boosted revenue for Contribution Center by 30% by participating and redesigning organization's strategic approach to billing methods
- Cooperated with Stanford AI Labs team to commercialize their research solution for organization
- Worked with 5-10 cross-functional teams to structure problems, pick out appropriate data sources, extract data and develop integrated information delivery solutions
- Accomplished efficiency climb by 20% through supporting planning and coordination of data governance activities
- Participated effectively with 15-20 capture managers and team leaders for successful proposal development
- Reduced capture time by 75% by coordinating with multiple business users, streamlining data modelling activities in Excel, for creating Ad-hoc reports
- Guided two teams of 4 each Data and Business Analyst interns to win Virtusa Business Cipher - 2021
Intern - Insights & Analytics
MAHINDRA INTEGRATED BUSINESS SOLUTIONS
04.2020 - 09.2020
- Designed and developed an interactive UI for a news crawler using Django, Sqlite and Mongodb, for a onestop portal to capture approx. 80% Mahindra related news on internet
- Reduced the information fetching time by 50% using backend cache memory for the news crawler
- Trimmed down Operational cost to 0 by delivering an efficient AI Chatbot based on MS Teams usingNL2SQL, RASA and MS Sql along with maintaining all the security measures
- Increased the efficiency to find and tackle the reason lost sales by 150% using a Deep Learning solution using audio analytics, NLP, BERT, SQUAD dataset
- Raised the overall efficiency by approx. 80% by expanding the solution for targeted car models, then using Machine Learning algorithms for gaining insights on the lost sales
Education
PGDM - Big Data Analytics
07.2019 - 04.2021
B.tech - Computer Science
08.2014 - 06.2018
Skills
Microsoft Fabrics and Copilot
Accomplishments
National Winner - Virtusa Business Cipher 2020 :Healthcare and Life Sciences
Runner Up - Smart India Hackathon 2017
Interests
Trekking
Stand Up Comedy
Playing Tennis
Workout and Calisthenics
Football
Combat Sports
Timeline
Business Analytics Specialist - Microsoft India (R&D) Pvt Ltd
03.2024 - Current
Microsoft PL 900
07-2023
Six Sigma Yellow Belt
04-2023
Business Intelligence Analyst - Microsoft
05.2022 - 02.2024
Microsoft AZ 900
01-2022
Consultant - Technology - VIRTUSA CONSULTING SERVICES PVT. LTD.
06.2021 - 05.2022
Intern - Insights & Analytics - MAHINDRA INTEGRATED BUSINESS SOLUTIONS
04.2020 - 09.2020
Goa Institute of Management - PGDM, Big Data Analytics
07.2019 - 04.2021
G.L. BAJAJ INSTITUTE OF TECHNOLOGY AND MANAGEMENT - B.tech, Computer Science
08.2014 - 06.2018
Certification
Microsoft PL 900
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