Utkarsh Jaiswal
Key Account Manager
Noida
Summary
Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
10
10
years of professional experience
6
6
years of post-secondary education
Work History
Assistant Manager-Key Account
Magnon Eg
01.2024 - Current
- Conducted regular account reviews with clients to assess performance, identify areas for improvement, and strategize future growth opportunities.
- Organized cross-functional teams to address complex client requests or projects efficiently, resulting in increased satisfaction levels among key accounts holders.
- Coordinated with internal teams to ensure timely delivery of products and services, meeting client expectations.
- Built and maintained strong client relationships to drive business growth.
- Proactively identified potential issues within key accounts, taking corrective action to prevent loss of business or dissatisfaction.
- Strengthened client relationships through regular communication and effective problem solving.
- Facilitated strategic meetings with key stakeholders to understand customer needs and develop action plans.
- Developed customized proposals for potential clients, demonstrating the value of the company''s products and services.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Manager- Client Servicing
Goldmine Advertising-Delhi
5 2024 - Current
- Act as the primary point of contact for our digital clients, ensuring timely and effective communication
- Lead the merchandising strategy for our products/services, ensuring they are effectively showcased across various channels
- Understand clients' goals, requirements, and expectations, and provide strategic guidance on digital marketing initiatives
- Collaborate with cross-functional teams, including marketing, design, and product development team to develop and execute digital campaigns
- Monitor campaign performance, analyze data, and provide insights to optimize campaigns and drive client satisfaction
- Proactively identify opportunities for account growth and present recommendations to clients
- Plan and execute promotional activities, such as sales events and product launches, to drive sales and maximize revenue.
Senior Manager- Client Servicing
Bhasha Advertising-Delhi
11.2022 - 05.2024
- Reponsible for planning, developing, and ensuring timely execution of marketing and branding inititatives
- Develop content for client social channels in coordination with brand basis agreed SOW & activity calendar
- Keep abreast with industry and market trends and best practices
- Proficient in managing high profile/dynamic clientele across multiple industries
- Support the marketing leadership team through the organization and administrative support for various projects
- Maintain strong communication between marketing executives and internal and external stakeholders
- Manging Atl and Btl activites and overseeing project
- Monthly reporting on job progress and update stakeholders with developments against set benchmarks.
Key Account Manger-Export
Precision Mould and Dies Pvt. Ltd.-Ghaziabad
- 11.2022
- Managed relationships with key industry partners and implemented strategic initiatives to maximize company performance
- Communicating client's requirement effectively to internal teams; managing projects on a day-to-day basis and delivering job within set timeline
- Assessed needs and initiated projects to reduce costs by streamlining methods, managed cost saving
- Closely worked with clients on new Product development
- Have strong knowledge of import and export regulatory requirements
- Keeping accurate records and documenting customer service actions and discussions
- Co-ordinating sampling,testing,& organize shipments and dispatch according to statuary/regulatory requirements of customs
- Managing the process from start to finish; liaising with customers, suppliers, creative & media, for ensuring efficient operational services
- Planning & executing exhibitions, trade fairs & seminars.
Export Manager-Merchandiser
Mirza International Ltd. - Unnao U.P
- Coordinated & managed all merchandising related activities across all buyers & buying offices
- Coordinated with various departments to ensure smooth execution of the order from placement to delivery
- Monitored orders received from international markets and assured TNA are closed within time
- Managed & coordinated with sampling, testing, dispatch and export documentation department
- Supervised & liaison between overseas marketing offices and internal cross functional teams.
Marketing Executive
Sun Beverages - Unnao U.P
05.2014 - 04.2015
- Created awareness and developed the brand marketing communication for product awareness
- Assisted with marketing plans, advertising, direct marketing campaigns
- Worked closely with in-house or external creative agencies to design marketing materials
- Designed and executed various BTL activities;wall painting, poster, instore branding resulted in business growth in a financial year
- Competition analysis for better understanding of market and devise trade input with lucrative scheme to increase trade load.
Education
PGDBA-International Business & Marketing -
Symbiosis
01.2012 - 04.2014
BBA - undefined
Invertis Institute of Management Studies
Bareilly, UP 01.2008 - 04.2011
Senior Secondary - undefined
St. Judes College
Unnao, UP 01.2008 - undefined
Skills
Operational competency
Project coordination
Cross-Functional Collaboration
Excellent Communication
Problem-solving aptitude
Account Management
Client Relationship Building
Timeline
Assistant Manager-Key Account
Magnon Eg
01.2024 - Current
Senior Manager- Client Servicing
Bhasha Advertising-Delhi
11.2022 - 05.2024
Marketing Executive
Sun Beverages - Unnao U.P
05.2014 - 04.2015
PGDBA-International Business & Marketing -
Symbiosis
01.2012 - 04.2014
BBA - undefined
Invertis Institute of Management Studies
01.2008 - 04.2011
Senior Secondary - undefined
St. Judes College
01.2008 - undefined
Manager- Client Servicing
Goldmine Advertising-Delhi
5 2024 - Current
Key Account Manger-Export
Precision Mould and Dies Pvt. Ltd.-Ghaziabad
- 11.2022
Export Manager-Merchandiser
Mirza International Ltd. - Unnao U.P
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