Utkarsh Saxena
Lucknow
Summary
Dynamic Technical Support Engineer with proven expertise in piping fabrication and control system operation, honed at ROSA International and M/s Suraj Associates.
Excelled in customer relationship management and technical problem-solving, ensuring operational excellence and safety compliance. Skilled in Word, Excel, and Power BI, I significantly contributed to cross-functional projects, enhancing system stability and security.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Technical Support (Engineer)
ROSA International
01.2024 - 10.2024
- Serve as the primary point of contact for all technical support inquiries related to the fabrication and erection of piping valves. For example: Fire Water, Drinking Water, Purge Line, Nitrogen Line, etc.
- Respond promptly to shift-in-charge queries, and provide technical assistance via email, phone, or in-person support.
- Facilitated root cause analysis for technical problems and implemented corrective actions.
- Conduct regular maintenance checks and updates to ensure the stability and security of the pipelines and valves.
- Actively participate in cross-functional projects related to TEREX portal enhancements and integrations.
- Assigning a Service Engineer and dealing with the dealer regarding any issues that occur in the pipelines related to fabrication issues.
Distributed Control System (DCS Operator)
Ishan Technical Plant Services (JSW Steels)
01.2023 - 01.2024
- Proficiently operate and monitor the Distributed Control System (DCS) to ensure smooth and efficient plant operations
- Execute start-up, shutdown, and emergency procedures to maintain process stability and safety
- Monitor process parameters, equipment status, and alarms to promptly identify and resolve operational issues
- Collaborate with maintenance teams, senior technicians present at the area to perform routine checks, calibrations, and troubleshoot process anomalies
- Implement process adjustments and control strategies to optimize production output and quality
- Sound experience of working in Steel Industry & their handling protocols
- Sound experience in DCS commissioning and Maintenance
- Sound knowledge & experience in commissioning and maintenance of COG Recovery & furnaces/tools used
Supervisor
M/S Suraj Associates
Lucknow
01.2018 - 01.2021
- Company Overview: M/S Suraj Associates is a class electrical contractor and general order supplier in Lucknow, Uttar Pradesh.
- To supervise the incoming and outgoing orders.
- Piping fabrication.
- Maintaining the DPR.
- Studying technical aspects related to pipe fabrication and tank structure.
- Familiar with codes related to design and fabrication issues.
Education
Bachelor of Technology - Mechanical Engineering
Noida International University
01.2018
Intermediate - PCM with Computer
National Institute of Open Schooling
01.2013
High School - Science
S.K.D. Academy
01.2011
Skills
- Word
- Excel
- PowerPoint
- Power BI
- Piping fabrication
- Control system operation
- Customer relationship management
- Safety compliance
- Technical support
Certification
- 01/01/16, Diploma in Product Designing (AutoCAD and Solid works), CADD Centre, Lucknow
- 01/01/17, ALCO Turbo Supercharger, Locomotive Workshop, Northern Railway, Charbagh, Lucknow
Projects
All Terrain Surveillance Vehicle (A.T.S.V.), 01/01/17 - 01/01/18, A surveillance vehicle or robot that allows for both active & passive surveillance. The ATSV will record video and stream it to a laptop or mobile over Wi-Fi or AV signals. Our vehicle will have several advantages about its accessibility, speed and live video feedback., 5, Description for Servo Motors, DC Motors, Power Module and Camera Module., Chassis, 12V DC Motors, 9V Servo Motors, Camera Module, Microprocessor (Arduino Uno), Shafts, Battery 12V
Hobbies and Interests
- Photography
- Travelling
- Video Games
Personal Information
- Date of Birth: 26/06/1996
- Gender: MALE
Languages
Hindi
First Language
English
Upper Intermediate (B2)
B2
Disclaimer
I hereby declare that the above information is true to the best of my knowledge & belief.
Timeline
Technical Support (Engineer)
ROSA International
01.2024 - 10.2024
Distributed Control System (DCS Operator)
Ishan Technical Plant Services (JSW Steels)
01.2023 - 01.2024
Supervisor
M/S Suraj Associates
01.2018 - 01.2021
Bachelor of Technology - Mechanical Engineering
Noida International University
Intermediate - PCM with Computer
National Institute of Open Schooling
High School - Science
S.K.D. Academy
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