Shopify
Utkarsh Singh
Business Development Manager | Ecommerce Industry Expert
Noida,Uttar Pradesh
"Everything you've ever wanted is sitting on the other side of fear"
George Addair
Summary
Persistent leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with relentless work ethic.
Overview
3
3
years of professional experience
7
7
years of post-secondary education
Work History
Business Development Manager
Seventh Triangle Consulting Pvt Ltd
Noida, Uttar Pradesh
09.2023 - 04.2024
- Generated new business with marketing initiatives and strategic plans.
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Leveraged industry events to network with potential clients, generating significant brand exposure and driving new business acquisition efforts.
- Streamlined contract renewal processes to enhance customer retention rates.
- Implemented CRM tools to better track sales opportunities and customer interactions.
- Developed and maintained strategic partnerships to provide added value to clients and increase competitive advantage.
- Implemented systems and procedures to increase sales.
- Prepared sales presentations for clients showing success and credibility of products.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Manage the sales budget, including forecasting expenses and ensuring cost-effective sales operations.
- Allocate resources efficiently to maximize return on investment.
- Monitor and control sales-related expenses to stay within budget.
- Provide insights and recommendations to the executive team to inform decision-making.
- Participate in business planning sessions to align sales initiatives with broader company goals.
Senior Business Development Associate
Centilytics
Noida, Uttar Pradesh
06.2023 - 09.2023
- Networked among local businesses and community organizations to develop leads and generate business.
- Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
- Reviewed client concerns and recommended appropriate changes to supervisors.
- Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
- Represented organization at industry conferences and events.
- Monitored key business risks and established risk management procedures.
- Developed innovative sales and marketing strategies to facilitate business expansion.
- Initiated strategy to drive company growth and increase market share and profitability.
- Communicated business performance, forecasts and strategies to investors and shareholders.
- Expanded business through effective network development, identifying new, and prospective clients.
- Brought in new accounts through successful networking strategies and promotional approaches.
- Developed business pipeline using cold and warm techniques.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
Business Analyst
CedCommerce
Noida, Uttar Pradesh
04.2021 - 05.2024
- Oversaw the design, regulation, and day-to-day management of major projects
- Managed and supported company risk while developing and implementing strategic solutions
- Exceeded my sales target numerous times and supported others in achieving the team objective
- Directed and advised team on new technology and how to use it to improve client business
- Conducted Independent studies to develop innovative answers to corporate difficulties
- Used my business knowledge to complete specified responsibilities to the best of my abilities
- Increased client retention rates by identifying and capitalizing on sales opportunities
- Continued to be informed and up to date on Latest Technologies and Market Changes
- Innovative and practical solutions were developed
Worked effectively both individually and collaboratively. - Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Collaborated closely with stakeholders to identify opportunities for process improvements and drive continuous innovation in the organization.
- Boosted customer satisfaction levels by identifying areas of improvement and proposing actionable solutions.
- Led cross-functional teams in development of new customer relationship management system, improving client satisfaction and engagement.
- Developed relationships with enterprise B2B and DTC brands
- During a few corporate occasions, I represented my employer
- Collaborated with the Amazon Team on a joint project
- Worked on RFPs for a few enterprise brands
Education
Bachelors of Technology - Information Technology
07.2017 - 03.2022
Higher Secondary Certificate - Science
05.2016 - 05.2017
Secondary School Certificate - Science
05.2014 - 05.2015
Skills
- Lead Generation
- Business Development and Planning
- Web Technologies and Services
- Sales Proposal Creation
- Client Satisfaction
- Professional Development
- Sales Presentation
- Outreach Initiatives
- Product Knowledge
- Continuous Improvement
- Project Management
- Business-to-Business Sales
- New Business Opportunities
- Interpersonal Communication Skills
- Customer Needs Assessments
- Development Activities
- Prospecting and Cold Calling
- Consultative Sales Approach
- Customer Relationship Management
- Business-to-Customer Expertise
- Contract Negotiation and Closing Tactics
- Marketing Collateral
- Business Partnerships
- Client Meetings
- Client Requirements
- Custom Solution Design
- Recommending Products
- Shopify
- G-Suite
- MS Office
- Written Communication
- Critical Thinking
- Planning and Coordination
- Problem-Solving
- Teamwork and Collaboration
- Product and Service Sales
- Documentation and Recordkeeping
- Positive Customer Engagement
- Technical Guidance
- Enterprise Software Implementation
- Customer Proposals
- Client Relationship-Building
- Technology Planning
- Project Planning
- Strategic Planning
- Technical Research
- Internal Communications
- Solutions-Focused Sales
- Gather Project Requirements
- Strategy Development
- Brand-Building Strategies
- Partnership Building
- Consumer Research
- Sales Strategies
- B2B Sales
- Retail Knowledge
- Digital Content Development
- Video Production
- Branding Campaigns
Certification
- [Foundations: Introduction to Cross Border Selling] [Shopify] [Mar 2023]
- [Additional Training : Partners( Classroom)] [AWS] [Jul 2023]
- [Basics of Cloud] [Centilytics] [Jun 2023]
- [Marketing Your Professional Service] [LinkedIn Learning] [Apr 2022]
- [Creating a Communications Strategy] [LinkedIn Learning] [Apr 2022]
Work Preference
Work Type
Full TimeContract WorkGig WorkWork Location
On-SiteRemoteImportant To Me
Work-life balanceFlexible work hoursWork from home optionPaid time offPersonal development programsCareer advancementCompany CultureTeam Building / Company RetreatsSoftware
Notion
Canva
Figma
G-Suit
Custom Software Development
Headless Commerce
Semrush
BuildWith
Adobe Premiere
Lucidchart
Lusha
Languages
English
Upper intermediate (B2)
Hindi
Bilingual or Proficient (C2)
Interests
Table Tennis
Travelling
Timeline
Business Development Manager - Seventh Triangle Consulting Pvt Ltd
09.2023 - 04.2024
Senior Business Development Associate - Centilytics
06.2023 - 09.2023
Business Analyst - CedCommerce
04.2021 - 05.2024
SRMCEM - Bachelors of Technology, Information Technology
07.2017 - 03.2022
City Montessori School - Higher Secondary Certificate, Science
05.2016 - 05.2017
City Montessori School - Secondary School Certificate, Science
05.2014 - 05.2015
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