Utkarsh Srivastava

Currently handling the entire business with a portfolio of 35 lakh Monthly revenue and yearly revenue of 3.5 Cr.
Maintaining the occupancy of 90% by driving the sales team through derived matix and achieving the target successfully month on month ,
Optimizing the operation cost through competitive vendor selections and maintaining a good Opex to be profitable.

Handled the entire West Pune Cluster , Hinjewadi by transforming 1100 beds under my portfolio within the given budget and time line, maintaining 90% Plus occupancy with 10% profitable business , Having NPS of 92% with and UH% of only 3 ,
Having the full ownership of the business of the cluster including Sales , Revenue , Vendors Management , Opex and Capex.

• Building the sales and operations team( 72+)
• Launch Of Sofa Trial And wardrobe consultation in sales.
• Handling the complete sales and operational activities.
• Launch Of Experience Center In Pune
• Maintained 75% + NPS for all orders.
• Tie up with architects for bulk order placement.
• Well versed with ERPs such as Microsoft Navision, Uniware and
• Drove team revenue totals by bringing in top sales numbers.
• Offered knowledgeable insight into available products and services as well as competitor activities to help consumers make informed decisions.
• Urban Ladder’s in-house ERP – Wulverine
• Bridge between Customer Service and Sales Centre
• Resolving sales, delivery related issues for Distribution Centre
• Managing returns and rejections
• Root cause analysis on Pending Orders & Delivered Orders report
• Responsibility for daily delivery planning and route scheduling
• Evaluating complex situations and finding solutions for the same.

• Expanding business through existing customers (reference generation)
• Performing core sales tasks i.e
• Prospecting, lead generation closing, etc
• Meeting the individual sales targets defined by the company
• Building & Managing, corporate sales
• Relationship management with the Customers
• Relationship management with the Customers.Identify the requirement of customer and provide the suitable option available.ide the suitable option available.