Utkarsh Tamrakar

• Spearhead revenue strategy for one owned hotel (385 rooms) and six managed properties (322 rooms), covering 707 rooms, 15 F&B outlets, and 12 banquet/meeting venues.
• Analyze market trends, competitor pricing, and historical data to implement dynamic pricing strategies, and drive topline growth.
• Monitor daily performance metrics, identify revenue opportunities, and support pricing decisions across all distribution channels.
• Prepare strategic performance reports, and present actionable insights to senior management for improved forecasting and planning.

• Gained hands-on experience in analyzing market trends, booking patterns, and competitor data to support pricing and revenue strategies.
• Contributed to daily revenue meetings with data-driven insights to optimize rates and inventory across channels.
• Assisted in forecasting demand and revenue, supporting long-term planning and budgeting efforts.
• Supported OTA onboarding and integration of new distribution partners.
• Developed proficiency in key tools:
  PMS: Opera, eZee Absolute, InKeys
  Channel Manager: Staah
  Rate Shopping Tools: Lighthouse, Rate Ping
  OTA Extranets, STR, Simplotel (Brand Website)
  GDS: SynXis

• Report Preparation: Created and maintained daily pick-up reports to monitor reservation trends and revenue performance. Updated group tracker reports to ensure accurate tracking of group bookings and allocations.
• Client Interaction & Sales Support: Handled client inquiries via phone and email, shared tailored proposals and agreements, and ensured timely follow-ups for confirmations and advance payments.
• Guest Relations & Property Show-rounds: Conducted property tours for potential clients and guests, effectively highlighting hotel facilities, room categories, and event spaces to drive bookings.

Completed comprehensive training across all four core departments: Front Office, Housekeeping, Food & Beverage Service, and Food Production.

• Gained practical, hands-on experience in hotel operations and guest service standards.
• Developed a strong understanding of interdepartmental coordination and workflow.
• Acquired insights into the internal functioning of a five-star hospitality environment.