UTKARSH THAKUR
Data Analyst
New Delhi
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
2025
2025
years of professional experience
4
4
years of post-secondary education
6
6
Certifications
2
2
Languages
Work History
Data Analyst
HCL Tech
8 2022 - Current
- Systematically gathered data from well-organized and formatted sources, ensuring accuracy and reliability for effective analysis.
- Engaged directly with 25+ clients to gather critical insights into data elements, leading to a 30% enhancement in the accuracy of ServiceNow ticket analysis and overall workflow efficiency.
- Extracted essential insights regarding client expectations through detailed interviews; transformed those findings into clear analytical frameworks addressing three major areas impacting overall service effectiveness directly related to ticket resolutions.
- Developed interactive dashboards in Tableau to present complex data insights, enhancing stakeholder engagement and understanding; facilitated actionable decision-making sessions that directly influenced key project outcomes across three departments.
- Demonstrated proficiency in analyzing data using Python, leading to more efficient data processing and insightful analysis.
- Facilitated collaboration among five cross-functional teams, ensuring that data-driven decision-making processes aligned with specific business objectives and resulted in a clearer strategic direction for ongoing project.
- Streamlined communication processes by creating standardized templates that maintained clear messaging; enabled the team to produce error-free reports six times faster than previous methods while avoiding technical jargon.
- Developed a collaborative feedback loop with team members that enhanced collective understanding of reporting formats; led directly towards maintaining zero critical errors reported during quarterly audits conducted within three months.
Data Analyst Intern
Sparks Foundation
09.2021 - 10.2021
- Generated impactful insights through thorough exploration of datasets while presenting findings on three major pain points affecting productivity—driving strategic initiatives for swift resolution aligned with organizational goals.
- Achieved a consistent reduction rate where at least five recurring issues were identified per month regarding raw dataset discrepancies; ensured accurate transformations throughout all stages leading up to final analyses.
- Conducted exploratory data analysis to uncover insights, presenting descriptive statistics and findings to domain experts for informed decision-making.
- Conducted deep dives into historical data sets leading to the identification of three critical factors influencing product sales; recommended actionable strategies based on insights gained from thorough analysis.
- Designed a framework for hypothesis validation through cross-departmental collaboration, yielding profound revelations about sales performance trends that ultimately improved forecasting accuracy by 35%.
- Utilized action-oriented language to clearly communicate complex data insights, ensuring clarity and relevance for stakeholders.
- Maintained consistency in data analysis and reporting, adhering to professional standards and ensuring error-free documentation.
- Avoided technical jargon, presenting data insights in a manner accessible to non-technical stakeholders, facilitating effective communication and understanding.
Virtual Internship
KPMG
08.2021 - 09.2021
- Engaged in a virtual internship with KPMG, utilizing data to analyze and assess current business processes.
- Analyzed data using statistical methods and software tools to uncover critical areas for process enhancement, resulting in the identification of three key bottlenecks impacting operational efficiency.
- Delivered actionable insights from data analysis that directly informed strategy changes, eliminating redundant steps which saved approximately 30 minutes each day for five different teams involved.
- Excelled in the use of advanced data analysis tools, enhancing strategic decision-making processes that led to identifying three primary operational bottlenecks and implementing effective solutions.
- Communicated complex data findings clearly to stakeholders, facilitating understanding and implementation of improvements.
- Developed actionable insights from complex datasets to identify opportunities for operational improvements; findings helped address three major inefficiencies within existing workflows contributing to smoother processes across departments.
- Streamlined analytical workflows by integrating advanced tools into daily operations, resulting in increased efficiency with an average time savings of three hours per week on routine data tasks.
Education
Bachelor's degree -
Dr. Akhilesh Das Gupta Institute of Technology & Management
New Delhi, India 08.2018 - 08.2022
Skills
Microsoft Excel
Python
SQL
Power BI
Tableau
Alteryx
Statistical Analysis
Decision-Making
Problem Solving
Analytical Thinking
Certification
Alteryx Designer Core Certification
Hackathon Participation
- UHack Sentiments 2.0 Hackathon: Decode Code Words, 243
- Deloitte Hackathon: Predict Loan Defaulters, 202
- Wipro's Sustainability Machine Learning Challenge Hackathon, 453
Timeline
Data Analyst Intern
Sparks Foundation
09.2021 - 10.2021
Virtual Internship
KPMG
08.2021 - 09.2021
Bachelor's degree -
Dr. Akhilesh Das Gupta Institute of Technology & Management
08.2018 - 08.2022
Alteryx Designer Core Certification
Power BI Essential Training
Tableau Desktop Specialist
Applied Data Science with Python Specialization - University of Michigan
SQL for Data Science - University of California, Davis
Data Analytics Professional Certificate - Grow with Google
Data Analyst
HCL Tech
8 2022 - Current
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