Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Interests
Timeline
Generic
Utkarsh Tiwari

Utkarsh Tiwari

Senior Associate Business Development ( Sales & Marketing)
Kanpur, UP

Summary

Dynamic sales professional with a proven track record at Dsv Air and Sea Pvt Ltd, excelling in strategic selling and relationship management. Consistently exceeded sales targets through persuasive presentations and effective negotiation. Adept at CRM tools, driving lead generation, and fostering client loyalty, while enhancing operational efficiency and team productivity.

Overview

7
7
years of professional experience
1
1
Language

Work History

Senior Sales Associate

Dsv Air And Sea Pvt Ltd
01.2023 - Current
  • Trained junior sales associates on best practices in selling techniques, product knowledge, and relationship building.
  • Analyzed sales performance data to identify areas of opportunity and develop targeted strategies for improvement.
  • Optimized inventory management to ensure timely availability of products for customers, reducing stockouts and lost sales opportunities.
  • Delivered exceptional customer service by addressing inquiries, resolving issues, and fostering long-term relationships with clients.
  • Exceeded quarterly sales targets consistently through persuasive product presentations and demonstrations.
  • Utilized CRM tools to track customer interactions, follow up on leads, and manage the ongoing development of client relationships.
  • Boosted sales revenue by developing and maintaining strong relationships with clients.
  • Participated in trade shows, conferences, and networking events to generate leads and raise brand awareness within the industry.
  • Negotiated contracts with clients that met both parties'' needs while maximizing profitability for the company.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.

Operations Associate

Dsv Air and Sea Pvt Ltd
04.2021 - 12.2022
  • Oversaw daily operations, ensuring timely completion of tasks and adherence to company policies and procedures.
  • Improved operational efficiency by implementing new processes and streamlining existing workflows.
  • Maintained and prioritized to-do-list and followed up to complete tasks on-time.
  • Resolved customer issues promptly and professionally, maintaining high satisfaction rates while minimizing escalations.
  • Collaborated with cross-functional teams to achieve project goals and meet deadlines.
  • Followed shipping and receiving procedures for goods and materials.
  • Conducted regular training sessions for new software tools, enhancing team productivity and operational efficiency.

Renewals Advisor

Max Bupa Health
09.2020 - 03.2021

Relationship Manager

Axis Bank
01.2019 - 09.2020

Education

Master Of Business Administration - Marketing Management

Sunrise University
Alwar, Rajasthan
07.2020

Bachelor Of Science - Engineering Physics

Sunrise University
Alwar, Rajasthan
05.2018

Skills

Sales planning

Accomplishments

  • Achieved Result by completing Task with accuracy and efficiency.
  • Documented and resolved Issue which led to Results.
  • Increased productivity number% by implementing several process improvements.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved Result through effectively helping with Task.

Software

MS Dynamics

Interests

Sports

Travelling

Timeline

Senior Sales Associate

Dsv Air And Sea Pvt Ltd
01.2023 - Current

Operations Associate

Dsv Air and Sea Pvt Ltd
04.2021 - 12.2022

Renewals Advisor

Max Bupa Health
09.2020 - 03.2021

Relationship Manager

Axis Bank
01.2019 - 09.2020

Master Of Business Administration - Marketing Management

Sunrise University

Bachelor Of Science - Engineering Physics

Sunrise University

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Utkarsh TiwariSenior Associate Business Development ( Sales & Marketing)