Utkarsh Yadav

Agra

Summary

Dynamic Associate Customer Service Representative at Tech Mahindra, recognized for enhancing client satisfaction through effective problem-solving and collaboration. Demonstrated strong time management and adaptability while ensuring compliance with data confidentiality. Committed to driving organizational growth and fostering a positive team environment, consistently delivering informed solutions to complex inquiries.

Work History

Associate Customer Service Representative

Tech Mahindra

Gurgaon

09.2024 - 12.2024

Enhanced customer satisfaction by promptly addressing inquires and resolving issues.
Participated in cross-functional teams to improve processes and drive organizational growth initiatives.
Conducted thorough research to provide informed solutions, enhancing overall client satisfaction levels.
Ensured compliance with company guidelines regarding data confidentiality when handling sensitive client information during communications or transactions processing purposes.
Remote

Education

Bachelor of Arts - Political Science

A.K College

Shikohabad, India

01.2023

High School Diploma -

St. Peters College

Agra, India

01.2019

Skills

Ability to give best performance in Critical Situation
Effective Time management
Positive Attitude, Sincerity and dedication towards work
Cooperative in Nature, team spirit
Friendly, positive attitude
Team Work and collaboration

Customer Service
Microsoft office
Problem Solving
Time Management
Flexible and adaptable

Languages

Hindi, English

Personal Profile

Address: Sikandra, Agra 282007
Phone: 8433119998
E-mail: utk2002yadav@gmail.com

Personal Information

Father's Name: Mr. Umakant Yadav
Date of Birth: 2002-08-20
Gender: Male
Nationality: Indian
Marital Status: Unmarried

Timeline