MS Office
Utsav Agrawal
Aero-engine Services Engineer
Bengaluru,KA
Summary
Experienced Technical Lead managing operational and maintenance services for a large Civil Aero-engine fleet. Ensuring safe, reliable and cost effective solutions to the fleet issues. Handling certification and service readiness projects for the new engine models.
Overview
15
15
years of professional experience
9
9
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
Senior Technical Lead
Alten India
Bangalore
02.2021 - Current
- Supporting Civil large engine fleet in-service issues investigation, containment and resolution
- Leading cross functional team to achieve Engine Certification and EIS requirement
- Providing technical support to the Engine overhaul bases on the engine maintenance and testing issues
- Supporting Safety issue investigation and closure strategy
- Supporting Airline Support team in meeting dispatch reliability target
- Driving cost initiatives to support total care contract profitability
Technical Lead
Quest Global
Bangalore
03.2010 - 02.2021
- Defining and validating Technical publication for engine operation, troubleshooting and maintenance
- Delegated first level Client approver for issuance of Technical Variances (TVs) for all Civil Large Engine fleet
- Engagement with Customer engineering community
- Delivering Cost saving opportunities on area of engagement
- Supporting engine EIS requirement and service readiness
Technical Lead, Subject matter expert
QuEST Global UK
Derby, UK
09.2019 - 09.2020
- Technical mentor for the Project team
- Supporting process improvement and defect analysis activities
- Technical representation during Client and External Audits.
- Business development activities, supporting quotation and presenting proposal to Customer management for Team's growth.
Aircraft Maintenance Technician
Kingfisher Airlines & Blue Dart Aviation Ltd, Blue Dart Aviation Ltd
Chennai
10.2007 - 01.2010
- Maintenance experience on Boeing 737, 757 and Airbus A320 aircrafts
- C-Checks (Major aircraft inspection and Repair), Daily Inspection, A-Checks & B-Checks
- Engine change, APU change and troubleshooting of reported snags on aircraft
Education
Aircraft Maintenance Engineering - Mechanical Stream
Nehru College of Aeronautics
Coimbatore 07.2004 - 08.2007
Basic Aircraft Maintenance Engineer License - Heavy Aeroplane And Gas Turbine Engine
DGCA India
New Delhi 06.2005 - 12.2010
Skills
Mentorship and coaching
Customer Relations
Aviation expertise
Quality assurance
Affiliations
- Gas Turbine Engine processes and maintenance at HAL, Bangalore
- Lean Six Sigma DMAIC training at QuEST Global.
- NDT technique and Cleaning Process at Blue Dart Aviation, Chennai
- B757 and B737 line-maintenance course at Blue Dart Aviation, Chennai Root Cause Analysis by Rolls-Royce Plc
- Human factor in Aviation course at Kingfisher Airlines
Accomplishments
- Awarded Best employee Quarter 3 (FY18) at QuEST Global for Technical excellence and Business development.
- Nominated for the Best employee Award for Year 2018 in QuEST Global for Customer focus and Teamwork.
- Received Cost Champion award from Rolls-Royce head of EFS
Software
SDM-Maximo
CRM - MS Dynamic
Team Center
Certification
Six Sigma Green Belt - DMAIC
Timeline
Six Sigma Green Belt - DMAIC
11-2021
Senior Technical Lead
Alten India
02.2021 - Current
Technical Lead, Subject matter expert
QuEST Global UK
09.2019 - 09.2020
Technical Lead
Quest Global
03.2010 - 02.2021
Aircraft Maintenance Technician
Kingfisher Airlines & Blue Dart Aviation Ltd, Blue Dart Aviation Ltd
10.2007 - 01.2010
Basic Aircraft Maintenance Engineer License - Heavy Aeroplane And Gas Turbine Engine
DGCA India
06.2005 - 12.2010
Aircraft Maintenance Engineering - Mechanical Stream
Nehru College of Aeronautics
07.2004 - 08.2007