Uttam
Bengaluru
Summary
Results-oriented Associate Trainer adept at developing and implementing training processes that successfully motivate, teach, and improve employees. Experienced in mentoring new associates and coaching existing employees to correct problems. Ready to apply many years' experience in industry to dynamic new position.
Overview
2
2
years of professional experience
Work History
Associate Trainer
Delhivery
Bengaluru
05.2024 - Current
- Maintained records of all training activities and produced reports on course completion rates and feedback ratings.
- Collaborated with subject matter experts to design engaging lessons that aligned with organizational objectives.
- Facilitated virtual classes using web conferencing software like GoToMeeting or Zoom Video Conferencing.
- Managed multiple projects simultaneously while effectively meeting deadlines.
- Performed data entry tasks related to tracking progress of learners throughout their courses.
- Ensured compliance with corporate policies regarding safety protocols during live classroom sessions.
Operations Supervisor
Ecom Express Pvt Ltd
Bengaluru
06.2022 - 05.2024
- Identified areas of improvement and developed strategies to increase efficiency.
- Monitored staff performance and provided feedback for improvement.
- Maintained accurate records of employee attendance and performance reviews.
- Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress.
- Prepared reports on operational performance metrics and presented them to management team.
- Conducted regular meetings with staff members to discuss any issues or concerns they may have had.
- Led team of 20+ in daily operations, ensuring efficiency and productivity were maintained at optimal levels.
Education
Bachelor of Commerce - Financial Accounting
Bangalore University
Bengaluru, India10-2023
High School Diploma -
Jawahar Navodaya Vidyalaya
Udupi, India03-2018
MBA - Logistics & Supply Chain Management
Jain University
Bengaluru, IndiaSkills
- Program Planning
- Course Development
- Performance monitoring
- Compliance Training
- New Employee Training
- Course design
- Logistics Coordination
- Operations Management
- Employee Development
- Warehouse Operations
- Logistics Management
Languages
Kannada
First Language
English
Upper Intermediate (B2)
B2
Hindi
Upper Intermediate (B2)
B2
Timeline
Associate Trainer
Delhivery
05.2024 - Current
Operations Supervisor
Ecom Express Pvt Ltd
06.2022 - 05.2024
Bachelor of Commerce - Financial Accounting
Bangalore University
High School Diploma -
Jawahar Navodaya Vidyalaya
MBA - Logistics & Supply Chain Management
Jain University
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