Summary
Overview
Work History
Education
Skills
Timeline
Generic

Uttam Basumatry

Gurgaon

Summary

Seasoned Head of Delivery and Business Analyst, adept in project management and people management. Spearheaded account growth, ensuring operational excellence and financial acumen, leading to enhanced client satisfaction. Proven track record in generating new revenue streams and managing a resource pool efficiently, demonstrating exceptional stakeholder management skills.

Overview

20
20
years of professional experience

Work History

Head of Delivery

Torry Harris Business Solutions
Gurgaon
07.2018 - 11.2023
  • Increased overall revenue by strategically expanding accounts.
  • Ensured timely billing to clients.
  • Addressed billing discrepancies.
  • Maintained cost efficiency.
  • Managed and coordinated the resource pool effectively.
  • Maximized resource allocation for enhanced profitability.
  • Maintained effective communication channels within the team.
  • Supported team in achieving goals and professional development.
  • Drove revenue growth by implementing effective sales strategies.
  • Created innovative revenue streams within accounts.
  • Boosted revenue from ongoing projects.
  • Monitored market trends for potential business opportunities.

Torry Harris Business Solutions
Gurgaon
02.2018 - 06.2018

Enhanced client satisfaction by ensuring seamless project execution and identifying new revenue opportunities. Drove the project efficiently and streamlined many processes for higher efficiency. I was the primary contact for customer requirements and disputes.

Client Name: Schneider Electric.

Account Manager

Torry Harris Business Solutions
01.2017 - 02.2018

Solely responsible for new business generation from existing clients. Successfully, we were able to generate a new stream of business, which was from new technologies.

Project Manager

Torry Harris Business Solutions
08.2015 - 09.2017

Founder

Ksales Solutions
12.2013 - 08.2015
  • Company Overview: PROShip.in is a platform that allows customers to post their shipping / transportation needs
  • This way they get access to many Logistics and Transportation companies who will provide the customer the cost and their details
  • This way customers are able to decide and select the transporter
  • PROShip.in is a platform that allows customers to post their shipping / transportation needs
  • This way they get access to many Logistics and Transportation companies who will provide the customer the cost and their details
  • This way customers are able to decide and select the transporter

Service Manager-North Eastern States and Assam

Bharti Airtel Limited
06.2011 - 11.2013
  • - Customer engagement
  • - Bad Debt Reduction
  • - Churn Reduction
  • - Product marketing and sales (direct and indirect both)

Senior Analyst (Telecom and Media Practice)

Evalueserve
05.2006 - 06.2011
  • - Project Management
  • - Telecom research which included both primary and secondary research
  • - Was handling a team of 7-8 members

Executive

Vodafone India
01.2004 - 12.2005

Education

Master of Business Administration (MBA) - Project Management

United Business Institutes
Delhi
01.2014

BE - Environmental Science

Delhi College of Engineering
01.2004

High Secondary - Science

Kendriya Vidyalaya
01.2000

Skills

  • Project Management
  • People management
  • Financial acumen
  • Cross-functional coordination
  • Stakeholder management
  • Operational excellence
  • Lean six sigma
  • Requirement Gathering
  • BRD
  • Client Relations
  • Business Development
  • Dispute Resolution
  • Client Billing
  • Collections Management (Accounts Receivable)
  • IT Project & Program Management,
  • Project Planning
  • Program management
  • Requirements Gathering
  • IT Business Analysis
  • BRD
  • IT Service Management
  • Requirements Analysis
  • Software Project Management
  • Business Requirements Requirements Management
  • Progress Monitoring

Timeline

Head of Delivery

Torry Harris Business Solutions
07.2018 - 11.2023

Torry Harris Business Solutions
02.2018 - 06.2018

Account Manager

Torry Harris Business Solutions
01.2017 - 02.2018

Project Manager

Torry Harris Business Solutions
08.2015 - 09.2017

Founder

Ksales Solutions
12.2013 - 08.2015

Service Manager-North Eastern States and Assam

Bharti Airtel Limited
06.2011 - 11.2013

Senior Analyst (Telecom and Media Practice)

Evalueserve
05.2006 - 06.2011

Executive

Vodafone India
01.2004 - 12.2005

Master of Business Administration (MBA) - Project Management

United Business Institutes

BE - Environmental Science

Delhi College of Engineering

High Secondary - Science

Kendriya Vidyalaya
Uttam Basumatry