Seasoned Head of Delivery and Business Analyst, adept in project management and people management. Spearheaded account growth, ensuring operational excellence and financial acumen, leading to enhanced client satisfaction. Proven track record in generating new revenue streams and managing a resource pool efficiently, demonstrating exceptional stakeholder management skills.
Enhanced client satisfaction by ensuring seamless project execution and identifying new revenue opportunities. Drove the project efficiently and streamlined many processes for higher efficiency. I was the primary contact for customer requirements and disputes.
Client Name: Schneider Electric.
Solely responsible for new business generation from existing clients. Successfully, we were able to generate a new stream of business, which was from new technologies.