Uttam Dubey

• Adhered to timelines to meet quality assurance targets.
• Assessed scope and requirements to assist with project design determinations.
• Monitored network performance and provided network performance statistical reports for both real-time and historical measurements.
• Tested, evaluated and fixed safety systems.
• Delivered public presentations to provide plans and updates on projects.
• Integrated security into cloud architecture solutions to prevent bugging.
• Mentored DevOps engineer interns on proper engineering methods.
• Implemented deployment strategies using container orchestration tools such as Kubernetes and Openshift.
• Developed continuous improvements and implemented solutions to existing infrastructure, tools and processes.
• Tuned systems to boost performance.
• Created proofs of concept for innovative new solutions.

• Worked with cross-functional design teams to create software solutions that improved overall functionality and performance.
• Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
• Monitored automated build and continuous software integration process to drive build/release failure resolution.
• Wrote code and supported architecture in high-throughput systems.
• Built automation tools and applications to deploy next-generation platforms.

1.Customer Query Resolution: Proficiently resolved customer queries and issues in strict accordance with company policies and defined guidelines, ensuring high quality customer service and satisfaction.
2.Efficient Issue Management: Collaborated within a fast-paced work environment alongside a dedicated team. Assisted in the timely verification of customer issues and efficiently routed them to appropriate support queues, facilitating swift and accurate problem resolution.