Uttam Kumar
Summary
Self motivated retail store leader with 11+ years of active experience - Possess the required determination to improve performance with utmost sense of obligation & carefulness.
Overview
11
11
years of professional experience
Work History
Retail Store Manager
Fossil India Ltd.
10.2022 - 01.2024
- Trained team members in successful strategies to meet operational and sales targets.
- Optimized store displays and appearance via strategic merchandising.
- Managing/Compiling store documents, Staff Roaster, Admin part of store.
- Manage Customer Relationship at store level.
- Maintain Marketplace order processing efficiency as per company norms.
- Store Auditing; Global Counts.
Retail Store Manager
House Of Anita Dongre
02.2018 - 09.2022
- Handled One of the highest Revenue Generating Store (AND CP).
- Optimum use of resources to maximize sales.
- Took necessary measures for Training & Coordinating store personnel.
- Offered important motivation & supervision to the store staff.
- Inventory Management; Stocks flow.
Retail Store Manager
Columbia Sportswear
01.2016 - 01.2018
- Handled Khan Market & Mall Of India Store.
- Manage Customer Relationship & provide best services.
- Implements store operational checklist at different part of store.
Asst. Store Manager
U. S. Polo Assn.
10.2012 - 12.2015
- Joined as a Sales associate & got promoted within one year among all colleagues.
- Handled highest revenue generating store (CP).
Education
Diploma In Retail Management. -
Global Retail School (Bharti Enterprises.)
New Delhi, India12.2011
B.Sc (IT) -
NIIT
New Delhi, India07.2010
Skills
- Decision making
- Team Handling
- Ability to listen
- Organized
- Communication
Languages
English
Hindi
Key Initiatives
- Promoted the company locally by communicating with local social media, journals & the community in general.
- Ensure that quality, customer service, health & safety standards are met.
- Initiated changes to improve the business, e.g revising opening hours to ensure the store can complete effectively in the local market.
- Organized professional training & development (OJTs).
- Dealt with employment issues such as interviewing/hiring potential employees.
- Responded to customer comments & complaints.
- Maintained awareness of market trends in the retail industry.
Selected Achievement.
- Improvised Sales average/month.
- Nominated for the next level.
- Highest Efficiency in Market Place at Fossil.
- Developed improvised VM standard.
Timeline
Retail Store Manager
Fossil India Ltd.
10.2022 - 01.2024
Retail Store Manager
House Of Anita Dongre
02.2018 - 09.2022
Retail Store Manager
Columbia Sportswear
01.2016 - 01.2018
Asst. Store Manager
U. S. Polo Assn.
10.2012 - 12.2015
Diploma In Retail Management. -
Global Retail School (Bharti Enterprises.)
B.Sc (IT) -
NIIT
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