Uttam Kumar
New Delhi
Summary
Self-motivated retail store leader with 11+ years of active experience, possessing the required determination to improve performance with the utmost sense of obligation and carefulness.
Overview
11
11
years of professional experience
Work History
Retail Store Manager
Fossil India Ltd.
10.2022 - 01.2024
- Trained team members in successful strategies to meet operational and sales targets.
- Optimized store displays and appearance via strategic merchandising.
- Managing/Compiling store documents, Staff Roaster, Admin part of store.
- Manage Customer Relationship at store level.
- Maintain Marketplace order processing efficiency as per company norms.
- Store Auditing; Global Counts.
- Taking care of service customers & make sure their watches got repaired on given timeline.
Retail Store Manager
House Of Anita Dongre
02.2018 - 09.2022
- Handled One of the highest Revenue Generating Store (AND CP).
- Optimum use of resources to maximize sales.
- Took necessary measures for Training & Coordinating store personnel.
- Offered important motivation & supervision to the store staff.
- Inventory Management; Stocks flow.
Retail Store Manager
Columbia Sportswear
01.2016 - 01.2018
- Handled Khan Market & Mall Of India Store.
- Manage Customer Relationship & provide best services.
- Implements store operational checklist at different part of store.
Asst. Store Manager
U. S. Polo Assn.
10.2012 - 12.2015
- Joined as a Sales associate & got promoted within one year among all colleagues.
- Handled highest revenue generating store (CP).
Education
Diploma In Retail Management. -
Global Retail School (Bharti Enterprises.)
New Delhi, India12.2011
B.Sc (IT) -
NIIT
New Delhi, India07.2010
Skills
- Performance monitoring
- Ability to listen
- Staff supervision
- Budget control
- Problem-solving abilities
- Visual merchandising
Selected Achievements.
- Improvised Sales average/month.
- Nominated for the next level.
- Highest Efficiency in Market Place at Fossil.
- Developed improvised VM standard.
Key Initiatives.
- Promoted the company locally by communicating with local social media, journals & the community in general.
- Ensure that quality, customer service, health & safety standards are met.
- Initiated changes to improve the business, e.g. revising opening hours to ensure the store can complete effectively in the local market.
- Organized professional training & development (OJTs).
- Dealt with employment issues such as interviewing/hiring potential employees.
- Responded to customer comments & complaints.
- Maintained awareness of market trends in the retail industry.
Objective Statement
Seeking a challenging retail store manager position where i can utilize my year's of experience to contribute management/leadership & interpersonal skills to the benefit of the organization.
Timeline
Retail Store Manager
Fossil India Ltd.
10.2022 - 01.2024
Retail Store Manager
House Of Anita Dongre
02.2018 - 09.2022
Retail Store Manager
Columbia Sportswear
01.2016 - 01.2018
Asst. Store Manager
U. S. Polo Assn.
10.2012 - 12.2015
Diploma In Retail Management. -
Global Retail School (Bharti Enterprises.)
B.Sc (IT) -
NIIT
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