Summary
Overview
Work History
Education
Skills
Websites
Certification
Hobbies and Interests
Accomplishments
Previous Roles (2003–2009)
Languages
Timeline
Generic
Uttam Kumar

Uttam Kumar

Bangalore

Summary

Sr. Linux SME Administration /SRE / DevOps Engineer | Infrastructure SME | 18+ Years of Experience | AWS | Kubernetes | Ansible | Terraform IT Infrastructure and DevOps expert with 18+ years of experience managing large-scale enterprise environments across cloud (Red hat Linux administration open shift kubernets AWS, Azure, ), Linux/Unix systems, and DevOps toolchains. Proven expertise in automating infrastructure, implementing CI/CD pipelines, securing hybrid cloud setups, and leading global support projects for major clients like American finance , VISA, AT&T, Axis Capital, &EZ ,Alshaya ,wells fargo and Bharti. Adept in using Ansible, Docker, Kubernetes, Terraform, and monitoring tools to improve uptime, scalability, and performance. Support professional with strong technical expertise and problem-solving skills. Adept at diagnosing and resolving complex issues, ensuring seamless system performance. Known for effective team collaboration and adaptability to changing needs. Skilled in troubleshooting, customer support, and software maintenance. Reliable and results-driven with focus on achieving operational excellence.

Overview

18
18
years of professional experience
1
1
Certification

Work History

IPU Dev Support Engineer

Newark Global Consultancy
11.2024 - 05.2025
  • Core support provided on RHEL configurations, LEAPP upgrades, and drift management.
  • Automated Linux administration using ansiable tower .
  • Monitored infrastructure using Splunk and Grafana.
  • Created ServiceNow dashboards for queue and change incident tracking.
  • Resolved Tier 2/3 Linux issues, automated tasks with , and enhanced performance/security.
  • Led cross-team projects, mentored juniors, and maintained dashboards via ServiceNow, Splunk, and Grafana.
  • Documented systems, executed scripts, and ensured infrastructure scalability, observability, and operational efficiency through proactive monitoring, automation, and streamlined support workflows.
  • Accomplishment: Led Red Hat LEAPP upgrades and drift management using Ansible Tower; automated Linux operations with Ansible/Python, reducing manual effort by 40%. Resolved Tier 2/3 issues, enhanced monitoring via Splunk/Grafana, built ServiceNow dashboards, and strengthened infrastructure security with CyberArk/Vault—ensuring stability, scalability, and 24x7 platform reliability.

Infrastructure SME / Sr. System Engineer

Alshaya Infra Cloud Data Centre
09.2023 - 10.2024
  • Red Linux/DevOps/Kubernetes operations for hybrid environments.
  • Automated provisioning and patching using Ansible.
  • Core support provided on Docker, OpenShift clusters, and CI/CD integrations.
  • Delivered 24/7 enterprise infra support and performance tuning.
  • Experienced Linux/Unix System Administrator and Infrastructure SME skilled in cloud platforms (AWS, Azure), automation (Ansible, Python), and containerization (Docker, Kubernetes). Expert in troubleshooting, performance tuning, and monitoring (Grafana, Splunk). Leads cross-functional projects, ensures system compliance, and mentors teams while supporting 24/7 enterprise environments with efficient, scalable infrastructure solutions.
  • Experienced Linux/Unix Infrastructure SME skilled in managing enterprise systems across AWS, Azure, and VMware. Resolved Tier 2/3 issues involving tuning, patching, and security. Automated infrastructure using Ansible, Bash, and Python. Core support provided on containerized workloads via Docker, Podman, Kubernetes, and OpenShift. Designed and supported secure, scalable infrastructure with cross-functional teams. Administered Apache, NGINX, JBoss, Tomcat, Kafka, and 3scale. Used Grafana, Splunk, Datadog, Dynatrace, and Sysdig for monitoring. Maintained ServiceNow dashboards and SOPs. Delivered consistent Ansible workflows and mentored junior engineers. Led DevOps initiatives ensuring compliance and uptime, while interpreting logs and automating diagnostics to enhance system reliability and visibility.
  • Accomplishment: Served as SME for Linux/DevOps/Kubernetes in hybrid cloud. Automated provisioning, patching, and diagnostics with Ansible/Python. Managed Docker/OpenShift kubernet workloads, CI/CD pipelines, and cloud infra (AWS/Azure). Delivered 24/7 enterprise support, resolved Tier 2/3 issues, optimized performance, ensured compliance, and led monitoring via Grafana, Splunk, and Dynatrace for scalable operations.

Infra Technical Specialist

MKS Vision Pvt Ltd (Client: American First Finance, USA)
01.2021 - 09.2023
  • Administered RHEL 8/9 patching via Ansible and BigFix.
  • Upgraded DevOps toolchains (JIRA, Nexus, SonarQube, Bamboo).
  • Deployed CI/CD pipelines (Jenkins, Git, Maven).
  • Core support provided on OpenShift clusters, AWS, Azure, and monitoring tools.
  • Experienced IT professional with expertise in Red Hat 8/9, Linux patching via Ansible and BigFix, and DevOps tool upgrades (JIRA, Nexus, SonarQube). Skilled in CI/CD, scripting, Docker, OpenShift, and Kubernetes. Proficient in cloud (AWS, Azure, openshift, kubernetes), monitoring (Dynatrace, Sysdig, Datadog), automation, and supporting diverse applications and databases across enterprise environments.
  • Experienced in RHEL 8/9 administration, Linux patching with Ansible/BigFix, and DevOps tool upgrades (JIRA, Nexus, SonarQube). Skilled in CI/CD (Jenkins, Bamboo), scripting, containerization (Docker, OpenShift), and cloud platforms (AWS, Azure, GCP). Proficient in monitoring with Dynatrace, Sysdig, and SolarWinds, and managing automation, access, backups, and compliance using Ansible, Kasten, and Blackdog.
  • Accomplishment: Administered RHEL 8/9 patching using Ansible and BigFix. Upgraded DevOps tools (JIRA, Nexus, SonarQube), deployed CI/CD pipelines with Jenkins, and supported OpenShift clusters. Managed AWS/Azure infrastructure, automated tasks, and monitored systems using Dynatrace, Sysdig, and Datadog—ensuring uptime, performance, and compliance across enterprise environments.

Infrastructure Technical Specialist

IBM India Pvt Ltd (Client: VISA, Lloyds)
02.2016 - 09.2020
  • Core support provided on patching, clustering, and containers (Docker/K8s).
  • Automated deployments using Ansible, Puppet.
  • Led high-availability and DR configurations on cloud/hybrid infra.
  • Experienced in managing Solaris/Linux patching, Cloud DevOps, and container platforms like Docker, Kubernetes, AWS, and Open Shift. Skilled in Ansible, Puppet, and CI/CD automation. Handles application deployments, high-availability clusters, EMC storage, virtualization, and disaster recovery. Also manages OpenStack, private cloud, and production support, including patching, releases, and incident resolution.and are AWS Certified DevOps Engineers with experience in cloud networking, security, and IAM roles.
  • Accomplishment: Delivered core support for OS patching Linux/Solaris unix OS , clustering, and containerized platforms (Docker, Kubernetes). Automated deployments using Ansible . Led high-availability and DR strategies across hybrid/cloud setups. Managed Solaris/Linux systems, CI/CD pipelines, EMC storage, OpenStack, and production releases. Supported cloud DevOps, provisioning decommissioning etc

Sr. Lead Unix Admin (Clients: Axis Capital, ANZ,Hibu project)

Wipro Technologies
03.2014 - 02.2016
  • Linux/UNIX: RHEL 8/9, CentOS, Ubuntu, , Solaris
  • Virtualization: VMware, KVM, LPAR, Solaris Containers
  • Platforms: Bare-metal, On-prem, Cloud-hosted serversExperienced in managing Unix platforms (Red Hat, Solaris), virtualization (VMware, KVM, Xen), and private cloud solutions (OpenStack). Skilled in troubleshooting, performance tuning, and remote system administration. Proficient in cloud platforms (AWS, Azure, GCP), networking, and security concepts, with hands-on experience in infrastructure optimization and virtualized environments across datacenter and cloud ecosystems.
  • Accomplishment : supported provided on enterprise UNIX/Linux infrastructure (RHEL, Solaris) across on-prem and cloud environments. Delivered virtualization support (VMware, KVM, LPAR), optimized performance, and ensured uptime. Led troubleshooting, patching, and remote administration for global clients. Supported infrastructure transitions, cloud initiatives, and compliance while streamlining operations across Axis Capital, ANZ, and Hibu projects.

Technical Specialist

AT&T Global Services
02.2012 - 05.2013
  • Provided Unix DNS and network services support for LTE core.
  • Delivered performance optimization and OS upgrades.
  • Core support provided on Unix DNS support for Packet Core GPRS/LTE networks, handling DNS entries for APN, LAC-RAC, and ACL profiles. Administered UNIX systems, performed OS upgrades, LVM, ZFS, and Solaris Containers management. Provided DNS/server resolution, network analysis, disaster recovery, and coordinated with vendors for hardware and authentication service deployments (NIS, LDAP).
  • Accomplishment: Supported UNIX DNS and LTE Packet Core infrastructure, managing APN, LAC-RAC, and ACL DNS entries. Handled OS upgrades, LVM/ZFS, and Solaris Containers. Delivered performance tuning, disaster recovery, and network diagnostics. Collaborated with vendors for hardware, NIS/LDAP authentication services, ensuring high availability and streamlined core network operations.

Technology Consultant

HP Global Services
01.2010 - 01.2012
  • Security patch management using ESM/HPSA.
  • Administered Solaris/RHEL, monitored via Nagios, MRTG.
  • Linux/UNIX: RHEL 8/9, CentOS, Ubuntu, AIX, Solaris
  • Virtualization: VMware, KVM, LPAR, Solaris Containers
  • Ensured Unix server security compliance and vulnerability patching using ESM/HPSA, Ansible, Puppet, and Bash. Core support provided on system services, performance, and monitoring with Nagios and MRTG. Applied ITIL principles via ServiceNow. Administered Solaris and RHEL systems, handling user access, storage, backups, DNS, DHCP, NTP, and security policies.
  • Accomplishment : Ensured UNIX server security compliance via ESM/HPSA, Ansible, and Puppet. Managed RHEL/Solaris systems, patching, backups, and user access. Monitored infrastructure using Nagios and MRTG. Handled DNS, DHCP, NTP, and storage. Applied ITIL best practices through ServiceNow, improving system availability, performance, and security across virtualized environments.

VAS Engineer

Nokia Siemens Networks
03.2007 - 01.2010
  • Core support provided on and Maintaining Operation Solaris/Linux systems, including file systems, RAID, backups, and network troubleshooting. Handled user/group admin, NIS/LDAP, BIND DNS, Apache, Samba, NFS, and VPN. Installed/configured RHEL/Solaris OS, TCP/IP, and security protocols. Oversaw server-client relationships, patching, hardware troubleshooting, and vendor coordination across SPARC Procurve platforms.
  • Core support provided on data center services and client relationships, ensuring Unix /Windows platform health, SLA compliance, and issue resolution. Administered Solaris/Linux systems/Active directory, file systems, user/group management, NIS/LDAP, RAID, DNS, Samba, NFS, and Apache. Handled network protocols, IP security, storage, backups, hardware troubleshooting, OS installation, patching, and vendor coordination.

Education

MBA - IT

Sikkim Manipal University
Manipal
04.2015

Master of Science - IT

Allahabad University
Allahabad
04.2006

Bachelor of Science -

T. M University Bhagalpur
Bhagalpur
07.1996

DNIIT -

New Delhi
NIIT Institute Delhi
01.2000

Skills

  • Linux/UNIX: RHEL 8/9, CentOS, Ubuntu, Solaris, Shell Scripting, LVM, Veritas VxVM/VCS
  • Operating Systems & Virtualization : VMware, KVM, LPAR, Solaris Containers
  • Platforms: Bare-metal, On-prem, Cloud-hosted servers
  • Cloud Platforms: AWS (EC2, S3, IAM, VPC), Azure, GCP
  • Containers & Orchestration: Docker, Podman, Kubernetes, OpenShift Kubernetes Operators
  • Service Mesh & Networking: Istio, MetalLB, Calico, Cilium, Envoy, Red Hat Service Mesh
  • CI/CD: Jenkins, GitHub Actions, GitLab CI, ArgoCD, Azure DevOps, Bitbucket, Bamboo
  • Infrastructure as Code: Ansible, Terraform, Helm, CloudFormation, Packer
  • Artifact Management: Nexus, JFrog Artifactory, Harbor
  • Monitoring & Logging: Prometheus, Grafana, ELK Stack, Nagios, Dynatrace, Datadog
  • Logging & Tracing: ELK Stack, Fluentd, Fluent Bit, Loki, Jaeger
  • Alerting & Incident Response: Alertmanager, Opsgenie, PagerDuty
  • Security & Compliance: HashiCorp Vault, Snyk, SELinux, IAM Policies, Cosign, Syft, Grype, Sealed Secrets, Burp Suite
  • DevOps Tools & Services: Git, Nexus, Harbor, NGINX, Apache, Satellite, OpenSVC
  • Automation: Red Hat Ansible Automation Platform, Puppet
  • Networking & Storage: TCP/IP, SAN/NAS, EMC, NetApp, DHCP, DNS, NFS, CIFS
  • Scripting: Bash, Perl, Awk, Sed
  • Web, Middleware & Integration: Apache HTTPD, NGINX, JBoss, Tomcat, Kafka, 3scale, JSCAPE
  • Collaboration & DevOps: Git, Jira, Confluence, ServiceNow, Remedy, Electra
  • Relational DBs: PostgreSQL, MySQL, Oracle
  • Code Quality & Scanning: SonarQube, Trivy, Xray
  • Problem-solving
  • Analytical thinking
  • Strategic planning
  • Team leadership & development
  • Client relationships

Certification

  • CCNA (Cisco Certified)
  • Open AI chatgpt gemini
  • Solaris SUN/Linux Certified
  • Safe/ ITIL-Certified
  • Red Hat Open source Journey to Cloud Trained and having subscription of Red Hat.
  • AWS Cloud Training - Collabra Technologies
  • DevOps Training - Collabra Technologies
  • ITIL V3 Certification
  • MCP - Microsoft
  • Sun Solaris & Cluster Veritas Administration

Hobbies and Interests

Hobbies: Playing cricket Travelling, Reading, Net Surfing Languages: English, Hindi, Strength: Hard working, Positive Attitude, Flair to learn to New Technologies.

Accomplishments

  • Received Service Excellence Award for the contributions in packet core GPRS service in 2012.
  • Bravo award for Service Excellence from Targus technologies

Previous Roles (2003–2009)

  • Previous Engagements
  • Organization: Targus Technologies Pvt. Ltd., Delhi
  • Duration: Sep 2004 to Mar 2007
  • Designation: Technical Support Engineer
  • Organization: Netlink Business System Pvt. Ltd., Gurgaon
  • Duration: Jul 2003 to Aug 2004

Languages

English
Hindi
Bilingual or Proficient (C2)

Timeline

IPU Dev Support Engineer

Newark Global Consultancy
11.2024 - 05.2025

Infrastructure SME / Sr. System Engineer

Alshaya Infra Cloud Data Centre
09.2023 - 10.2024

Infra Technical Specialist

MKS Vision Pvt Ltd (Client: American First Finance, USA)
01.2021 - 09.2023

Infrastructure Technical Specialist

IBM India Pvt Ltd (Client: VISA, Lloyds)
02.2016 - 09.2020

Sr. Lead Unix Admin (Clients: Axis Capital, ANZ,Hibu project)

Wipro Technologies
03.2014 - 02.2016

Technical Specialist

AT&T Global Services
02.2012 - 05.2013

Technology Consultant

HP Global Services
01.2010 - 01.2012

VAS Engineer

Nokia Siemens Networks
03.2007 - 01.2010

MBA - IT

Sikkim Manipal University

Master of Science - IT

Allahabad University

Bachelor of Science -

T. M University Bhagalpur

DNIIT -

New Delhi

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