Uttam Kumar Pal
ERP Implementations Specialist/Digital Transformation Specialist/Process Automation
Kolkata
Summary
An experienced IT professional with over 30+ years in the industry specializing in Implementation of Enterprise Resource Planning (ERP) with Information Technology Department management. Has a strong background in Business Process Automation, Process Automation with AI, Vendor Management, maintaining SLA and Digital Transformations. Proficient in various programming languages and software applications, including C++, MS SQL Server, Oracle Database, Oracle D2K, Microsoft Dynamics Navision, Microsoft Business Central, Power Bi, Python etc.
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
32
32
years of professional experience
5
5
Certifications
Work History
General Manager-Service Delivery
Madhu Jayanti International Pvt. Ltd.
07.2019 - Current
- Migrated from Dynamics NAV 2016 to Business Central.
- Accelerated business growth by adopting Process Automation, Digital Transformation.
- Adopting AI to enhance Business/Process Security.
- Colaborating Third Party's Software into Business Central for GST Related Returns.
- Automation of Bank Payment & Recept Entry helps company's 0.5 Mandays free Daily.
- Implement PowerBI to Automate MIS Reports for Management.
Manager-IT
McLEOD Russel India Limited
09.2011 - 06.2019
- Lead the team for the implementation of Microsoft Dynamics NAV 2009 across all 54 Tea Estates.
- Technically guide the team in replicating estate data into the Oracle database running at the Head Office.
- Implement the CMP (Cash Management Program) with SBI to prevent fraud in misissuance of instruments. Making All payments from HO, resulting in savings of 80-90 lacs/year as bank interest during the first year.
- Develop and implement the Bought Leaf Management System, including the weighing of bought leaf at the weighbridge and processing final bill payments.
- Maintain stock at the factory at every step, ensuring the preparation of Tea Invoices and automatic transfer of those invoices to the Head Office for further processing by the Marketing Team.
MANAGER – SOFTWARE & SUPPORT SERVICES
SOFTWEB TECHNOLOGIES PVT. LTD.
08.2007 - 09.2011
- Collaborate with clients to gather detailed project requirements, generate the Software Requirements Specification (SRS), and estimate the time required for development, testing, and implementation.
- Break down the project into manageable modules, assign module leaders for development, and provide troubleshooting support when necessary.
- Maintain clear communication with clients to ensure smooth implementation according to the agreed-upon requirements.
- Proactively identify and manage risks, developing strategies to minimize potential project disruptions.
- Lead and guide the team to ensure the project is completed on time, meeting all quality and performance standards.
SOFTWARE – MANAGER
ITERATE INDIA PVT. LTD.
05.2005 - 08.2007
- ITERATE Is the system provider for General Motors and Maruti Udyog Limited for their Dealers & Service Partners.
- Study the Requirements, discussed with General Motors of India (GMI) OR Maruti Udyog Limited (MUL) for implementation.
- Make SRS and plan for implementation the client. Accordingly design/developed/tested the system within the predefined time frame.
- Pilot run the new version, Rollout the new version after successfully running the pilot run.
SR. PROGRAMMER
SIMPLEX CONCRETE PILES (I) LTD.
02.1994 - 05.2005
- Touches all the areas of the business, Like Purchase Dept., Sales Tax Dept., HR & MIS Dept., Accounts Dept., the main beauty was Project Location wise trial balance, in which company at a glance Came to know the status of the site. This is great value added services in itself.
- Developed many unique features which reduce the manpower cost by computerization of every department.
Education
Master of Computer Application (MCA) - Perusing
Indira Gandhi National Open University
New Delhi, IndiaPost Graduate Diploma in Computer & System Management (PGDCSM) - undefined
UPTRON - ACL
Durgapur, W.B.03.1993
Bachelor of Science (B. Sc.) - undefined
Burdwan University
Burdwan, W.B., India05.1991
Skills
Enterprise Resource Planning (ERP)
Process Automation & Digital Transformation
System Requirements Specification (SRS) & Development
Staff Leadership & Team Development
End-to-End Accounting Statement Preparation
Risk Management
Project management
Team leadership
Customer relationship management
Operations management
Certification
Microsoft Certified Professionals (MCP) Mumbai, India, 1995
Timeline
General Manager-Service Delivery
Madhu Jayanti International Pvt. Ltd.
07.2019 - Current
Manager-IT
McLEOD Russel India Limited
09.2011 - 06.2019
MANAGER – SOFTWARE & SUPPORT SERVICES
SOFTWEB TECHNOLOGIES PVT. LTD.
08.2007 - 09.2011
SOFTWARE – MANAGER
ITERATE INDIA PVT. LTD.
05.2005 - 08.2007
SR. PROGRAMMER
SIMPLEX CONCRETE PILES (I) LTD.
02.1994 - 05.2005
Post Graduate Diploma in Computer & System Management (PGDCSM) - undefined
UPTRON - ACL
Bachelor of Science (B. Sc.) - undefined
Burdwan University
Master of Computer Application (MCA) - Perusing
Indira Gandhi National Open University
EDUCATION
Undergoing Project Management Professional (PMP) certification PMI, USA